Michael Nelson | In the CTX 1.0 CDR API there were 6 call type values: · UNKNOWN · MEETME · DIRECTDIAL · INTERSP_INCOMING · INTERSP_OUTGOING · TPS_DIALOUT In the CTX 1.1 CDR API there are 3 call type values: · DIRECTDIAL · MEETME_INCOMING · MEETME_OUTGOING In the Scheduling Portal we used all the CTX 1.0 values except UNKNOWN. We are converting the processing over to the CTX 1.1 API and have mapped the 1.0 to 1.1 call type values as follows: 1.0 Call Type 1.1 Call Type DIRECTDIAL DIRECTDIAL MEETME MEETME_INCOMING TPS_DIALOUT MEETME_OUTGOING We are not able to determine how to map the INTERSP_INCOMING and INTERSP_OUTGOING. We assume at a high level INTERSP_INCOMING maps to MEETME_INCOMING and INTERSP_OUTGOING may map to MEETME_OUTGOING. Our questions: For calls in the 1.0 environment that generated a INTERSP_INCOMING CDR record, what would the CDR record for the same calls look like in the 1.1 environment? If the answer is that it would be a MEETME_INCOMING CDR record, is there anything in the CDR that would tell us that the call was interSP?
For calls in the 1.0 environment that generated a INTERSP_OUTGOING CDR record, what would the CDR record for the same calls look like in the 1.1 environment? If the answer is that it would be a MEETME_OUTGOING CDR record, is there anything in the CDR that would tell us that the call was interSP? |
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