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Callee and Caller Service Provider

Callee and Caller Service Provider	Michael Nelson	9/6/12 9:07 PM
RE: Callee and Caller Service Provider	Praveen Savur	9/6/12 11:33 PM

Michael Nelson Posts: 36 Join Date: 4/19/12 Recent Posts	Callee and Caller Service Provider Answer 9/6/12 9:07 PM Mark as an Answer Submit Reply with Quote Quick Reply The API documentation says that "If the Cisco TelePresence Exchange System cannot determine a value for this field, the value is null." Can you provide some additional information about when the CTX is unable to determine a value or when it is able to determine a value?
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Praveen Savur Posts: 3 Join Date: 9/12/11 Recent Posts	RE: Callee and Caller Service Provider Answer 9/6/12 11:33 PM as a reply to Michael Nelson. Mark as an Answer Submit Reply with Quote Quick Reply Hi Mike, Some instances where one of these will be null are: For an incoming call, the caller SP will be null if There is no cic-id when the call comes in or if the cic-id matches multiple org's and the org's have different SP's. For an outgoing call, callee SP will be null if Route selected is the default route. ISDN/H323 dialout is done to an unknown endpoint.
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