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Cisco Unified Application Environment Developer Forums Cisco Unified Application Environment Developer Forums
Categories » Developers » AnswerCall application does not work
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AnswerCall application does not work
AnswerCall application does not work
6/29/09 3:54 PM
Hi,
 
I have deployed the AnswerCall application but when i ring the number 737500 i get the busy tone. I can use the MakeCall application so my SIP trunk is working ok. I do not see anything in the CUAE logs!
 
Any ideas?
 
Jon
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RE: AnswerCall application does not work
6/30/09 2:35 PM as a reply to Jonathan Withers.
Hi Jon,
 
Check that the AnswerCall is having incomingcall as trigger url.  if the incomingcall trigger exists then if nothing is coming on the CUAE logs so it looks like that call is not reaching the CUAE. Basically when you are dialing the number 737500, just check the partition, Calling search space are properly configured so that the call reaches CUAE.
 
You might need to look at the callmanager logs to see why the call is not reaching CUAE.
 
Thanks
Nabhonil 
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RE: AnswerCall application does not work
7/1/09 2:39 PM as a reply to Nabhonil Sinha.
thank you for the ideas, i am currently looking into them and will let you know.
 
I can confirm that the To parameter does exist. Am now checking with the call manager administrator,
 
 
Jon
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RE: AnswerCall application does not work
7/8/09 7:49 AM as a reply to Jonathan Withers.
Looks like a connectivity issue. Will inform you if i have any more problems once the firewall rules have been changed.
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