|
| Ken,
CUAE does support programming in C# environment (.Net technology). Here's a link to our API which comes in Designer (our UI tool), C# and Java form. We support UCM, Unity, Limited Presence from an API abstraction standpoint and don't have support for Contact Center APIs just as yet.
http://developer.cisco.com/wiki/display/CUAE/API%20Reference
Moreover web 2.0 (webservices) support is coming up in 8.5 release (Q3CY2010). I'd be happy to talk to customer regarding this.
Ankur Shah
Product Manager, CUAE
-----Original Message-----
From: Ken Pipkins (kpipkins)
Sent: Friday, October 30, 2009 9:30 AM
To: cuae-developers@developer.cisco.com; cuae-interest(mailer list)
Cc: Dave Mueth (dmueth)
Subject: FW: References
Hi,
We are in a competitive situation and being challenged on our ability to program into our system i.e. communications manager and contact center express specifically. Take a look at the comments in this thread relative to the customer's development requirements. This conversation may be best served via a conference call with the customer. Thanks!
Regards,
Ken Pipkins
Systems Engineer
Cisco Systems - Missouri Commercial
636.735.2565
-----Original Message-----
From: Dave Mueth (dmueth)
Sent: Friday, October 30, 2009 10:01 AM
To: Dean Galanos (dgalanos); Charles Kelley (ckelley)
Cc: Ken Pipkins (kpipkins)
Subject: FW: References
This is from my call center opp that I am competing against I3 on. I thought we could do this, but they are claiming that we are not showing this in all the docs / links that Dean sent over. Do we need to schedule a WebEx with someone in the BU?
Dave
Dave Mueth
Territory Account Manager
Sales / Channels
dmueth@cisco.com
Phone: (636) 735-2542
Mobile: (618) 407-7700
Inside Sales: Brant Bawden
bbawden@cisco.com
Phone: 801-316-2793
Cisco Systems, Inc.
16401 Swingley Ridge Road
Suite 400
Chesterfield, MO 63017
United States
Cisco.com
-----Original Message-----
From: Joe Dix [mailto:jdix@lawusa.com]
Sent: Friday, October 30, 2009 8:59 AM
To: Jamie Andrews
Cc: Dave Mueth (dmueth)
Subject: RE: References
Cisco is going to lose this deal if you guys cannot produce docs that show how we can program into the system using the three below methods:
COM
.NET
Web Services
Everything that has been sent so far only relate to API JAVA programming.
Thanks
Joseph M. Dix II | Kramer & Frank, P.C. | IT Systems Manager | 314.754.6130
-----Original Message-----
From: Jamie Andrews [mailto:Jamie.Andrews@aos5.com]
Sent: Friday, October 30, 2009 8:13 AM
To: Joe Dix
Cc: Jamie Andrews; Dave Mueth (dmueth)
Subject: Re: References
Will do
Jamie Andrews
Account Manager
Alexender Open Systems
636-680-1041
Cell 314-443-6012
Sent from my iPhone
On Oct 30, 2009, at 8:11 AM, "Joe Dix" <jdix@lawusa.com> wrote:
> Could you both provide me a list of references?
>
> Dave - I would like to see customers who chose Cisco over I3 and if
> you have them, customers who pulled out I3 and went with Cisco.
>
> Jamie - I would like to talk to your call center install customers.
>
> Thanks guys!
>
>
>
> Joseph M. Dix II
> IT Systems Manager
> Kramer & Frank, P.C.
> 9300 Dielman Industrial Dr.
> St. Louis, MO 63132
> office: 314.754.6130 | fax: 314.442.2130
> cell: 314.486.3832
> email: jdix@lawusa.com<mailto:jdix@lawusa.com>
>
>
>
> ***
> ***
> ***
> ***
> ***
> ***
> ***
> ***
> ***
> ***
> ***
> ***
> ***
> ***
> ***
> ***
> ***
> ***
> ***
> ***
> ***
> ***
> ***
> ***
> ********************************************************************
> NOTE: This email and any attachments are intended only for the
> recipient and may contain confidential attorney-client information or
> other privileged information. If you are not the intended recipient,
> any further copying or dissemination of this email is prohibited. If
> you received this email in error, please promptly notify the sender by
> reply to this email and permanently delete the original email, any
> attachments and copies. Email is not a secure communication. Any
> email may be copied or stored by various computers during transmission
> and other persons may improperly intercept email. Please promptly
> notify the sender if you do not wish to receive future communications
> via email.
>
CONFIDENTIALITY NOTICE: This electronic mail transmission (including any accompanying attachments) is intended solely for its authorized recipient(s), and may contain confidential and/or legally privileged information. If you are not an intended recipient, or responsible for delivering some or all of this transmission to an intended recipient, be aware that any review, copying, printing, distribution, use or disclosure of the contents of this message is strictly prohibited. If you have received this electronic mail message in error, please delete it from your system without copying it, and contact sender immediately by Reply e-mail, or by calling 913-307-2300, so that our address records can be corrected.
Although this e-mail and any attachments are believed to be free of any virus or other defect that might negatively affect any computer system into which it is received and opened, it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by the sender for any loss or damage arising in any way in the event that such a virus or defect exists.
********************************************************************************************************************************************
NOTE: This email and any attachments are intended only for the recipient and may contain confidential attorney-client information or other privileged information. If you are not the intended recipient, any further copying or dissemination of this email is prohibited. If you received this email in error, please promptly notify the sender by reply to this email and permanently delete the original email, any attachments and copies. Email is not a secure communication. Any email may be copied or stored by various computers during transmission and other persons may improperly intercept email. Please promptly notify the sender if you do not wish to receive future communications via email.
_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com |
Answer