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Query Device step

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Query Device step
Answer
5/17/10 3:56 PM
Hi,
 
I added a dvice to the Call manager and realized that it was not immediately recognized by the QueryDevice step. However after sometime the QueryDevice step could identify the newly added device.
So is there any delay before the newly added device i.e. thephone will get reflected in CUAE and if yes, what is that time? What can I do to have these devices reflected in CUAE immediately.
 
Regards,
Chandan
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RE: Query Device step
Answer
5/17/10 7:45 PM as a reply to Chandan Agrawal.
Hi Chandan,
 
I am assuming that you are talking about the QueryByDeviceName or similar actions by CiscoDeviceListX. If that is the case then the sync up happens between CUCM and CUAE in every 120 min. This is a configuration which can be set from the CUAE Admin UI. You can go to the Plugins->ListPlugins and click on the CiscoDeviceListX provider. There you can set the Poll interval. By default its 120 min.
 
You can also click on the InvokeExtension which will do a refresh and will fetch the devices into the CUAE server.
 
Also there is an API called AsyncRefresh. This API will do the refresh and fetch the latest CUCM devices into the CUAE. So lets say your CUCM has 10000 devices then this refresh will take more time may be an hour or so. So use the AsyncRefresh judiciously.
 
Do let me know if this helps you out.
 
Thanks
Nabhonil
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