Hi,
In an effort to make it easier to monitor devices, I thought I would add devices directly into mce_call_manager_devices table.
 
However, even after restarts of app server and jtapi provider I can't get the cuae to actually monitor the target phone.
 
I saw in a previous post that there might be a class available to interact with the code whereby a provider might be able to add devices to a cuae devicepool.
 
Can you tell me:
 
1. If I add devices directly to mce_call_manager_devices, should they start to work with JTAPI?
 
2. Is there some other non-mysql database table which needs to be updated with the devices?
 
3. Is there a dll or jar file available whereby I can gain access to provisioning such items in CUAE?
 
4. Is there a SOAP/CLI available for doing the same.
 
tia,
john mennear