Hi, we are trying to get some etch based apps running in CUAE 8.5, these used to work with no problems in 2.5 but now we can't seem to get the applications to register.  This is urgent!!!
 
Thanks
Tim
 
Service cannot be started.
System.Threading.ThreadInterruptedException: timeout at
Etch.Util.Monitor`1.WaitUntilEq(T desiredValue, Int32 maxDelay) in
c:\Work\Apache-Etch\etch-1.0.1\binding-csharp\runtime\src\main\csharp\Etch\Util\Monitor.cs:line
174 at Etch.Transport.DefaultDeliveryService.waitUp(Int32 maxDelay) in
c:\Work\Apache-Etch\etch-1.0.1\binding-csharp\runtime\src\main\csharp\Etch\Transport\DefaultDeliveryService.cs:line
127 at Etch.Transport.DefaultDeliveryService.TransportQuery(Object query) in
c:\Work\Apache-Etch\etch-1.0.1\binding-csharp\runtime\src\main\csharp\Etch\Transport\DefaultDeliveryService.cs:line
110 at Etch.Support.RemoteBase._WaitUp(Int32 maxDelay) in
c:\Work\Apache-Etch\etch-1.0.1\binding-csharp\runtime\src\main\csharp\Etch\Support\RemoteBase.cs:line
162 at Etch.Support.RemoteBase._StartAndWaitUp(Int32 maxDelay) in
c:\Work\Apache-Etch\etch-1.0.1\binding-csharp\runtime\src\main\csharp\Etch\Support\RemoteBase.cs:line
172 at globalacecallrecording.CallRecordService.OnStart(String[]
args)...
 
And...
 
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14:12:03.597 I Remote Console:
Connection accepted from: 10.38.41.138:1049
14:12:20.129 W EPM Msg from etch
csharp runtime: Index was out of range. Must be non-negative and less than the
size of the collection.
Parameter name: index
 
System.IO.IOException: Unable to
read data from the transport connection: An est
ablished connection was aborted
by the software in your host machine. ---> Syste
m.Net.Sockets.SocketException:
An established connection was aborted by the soft
ware in your host machine
   at System.Net.Sockets.Socket.Receive(Byte[]
buffer, Int32 offset, Int32 size,
SocketFlags socketFlags)
   at
System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 s
ize)
   --- End of inner
exception stack trace ---
   at
System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 s
ize)
   at
System.Net.FixedSizeReader.ReadPacket(Byte[] buffer, Int32 offset, Int32 c
ount)
   at
System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocol
Request asyncRequest)
   at
System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToke
n message, AsyncProtocolRequest
asyncRequest)
   at
System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, A
syncProtocolRequest asyncRequest)
   at
System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byt
e[] buffer, AsyncProtocolRequest
asyncRequest)
   at
System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyRes
ult)
   at
System.Net.Security.SslStream.AuthenticateAsClient(String targetHost, X509
CertificateCollection
clientCertificates, SslProtocols enabledSslProtocols, Bool
ean checkCertificateRevocation)
   at
System.Net.Security.SslStream.AuthenticateAsClient(String targetHost)
   at
Etch.Util.TlsConnection.SetUpSocket() in c:\BambooAgent\xml-data\build-dir
\ETCH-RELEASE\binding-csharp\runtime\src\main\csharp\Etch\Util\TlsConnection.cs:
line 144
   at
Etch.Util.Connection`1.Run0(Boolean first) in c:\BambooAgent\xml-data\buil
d-dir\ETCH-RELEASE\binding-csharp\runtime\src\main\csharp\Etch\Util\Connection.c
s:line 116

hey Umesh...
 
We tried your recommendation...uninstalled CUAE, Etch....reinstalled CUAE...rebuilded the projects and are still running into the same error
 
When you talk about 8.5 etch.dll...is it not the ecth.dll version 1.0.1.0 which gets installed under C:\Program Files\Etch\etch-1.0.1\lib directory??
 

Hey Umesh...Can you attach the etch.dll file that you guys are using...or mail me at agaikwad@gtri.com
Thanks in advance!
Regards,
Amar

Make sure firewall on cuae server is not blocking your request. Can you off your firewall and then try ?

Regards,
Umesh

We have tried the firewall, and that doesn't seem to be the issue. Does anyone else have this problem, have they been able to fix it?
We need to get this resolved as we have customers that rely on the etch based application!
Thanks
Tim

Hey Umesh,
 
We tried uploading the sample application that you attached and followed the instructions...But we are still unable to get it working!!
 
Following is the error that we are getting on the Rconsole:
09:35:32.474 W EPM Msg from etch csharp runtime: Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
 
And the error while running the exe in cmd:
System.IO.IOException: Unable to read data from the transport connection: An exi
sting connection was forcibly closed by the remote host. ---> System.Net.Sockets
.SocketException: An existing connection was forcibly closed by the remote host
   at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size,
 SocketFlags socketFlags)
   at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 s
ize)
   --- End of inner exception stack trace ---
   at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 s
ize)
   at System.Net.FixedSizeReader.ReadPacket(Byte[] buffer, Int32 offset, Int32 c
ount)
   at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocol
Request asyncRequest)
   at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToke
n message, AsyncProtocolRequest asyncRequest)
   at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, A
syncProtocolRequest asyncRequest)
   at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byt
e[] buffer, AsyncProtocolRequest asyncRequest)
   at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyRes
ult)
   at System.Net.Security.SslStream.AuthenticateAsClient(String targetHost, X509
CertificateCollection clientCertificates, SslProtocols enabledSslProtocols, Bool
ean checkCertificateRevocation)
   at System.Net.Security.SslStream.AuthenticateAsClient(String targetHost)
   at Etch.Util.TlsConnection.SetUpSocket()
   at Etch.Util.Connection`1.Run0(Boolean first)
System.IO.IOException: Unable to read data from the transport connection: An exi
sting connection was forcibly closed by the remote host. ---> System.Net.Sockets
.SocketException: An existing connection was forcibly closed by the remote host
   at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size,
 SocketFlags socketFlags)
   at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 s
ize)
   --- End of inner exception stack trace ---

Hi Tim,
 
Please follow the steps below and see if it helps
1. Uninstall the CUAE Devtools from your system.
2. Uninstall the Etch from your system.
3. Delete the folder if it exists "C:\Program Files\Etch"
4. Delete the folder if it exists "C:\Program Files\Cisco Systems\Unified Application Envrionment"
5. Reboot the system.
6. Install the CUAE dev tools 8.5. This will automatically install the etch.
7. Now in your etch Application folder there will be a etch.dll. Replace that etch.dll with the one you will find in "C:\Program Files\Etch\etch-1.0.1\lib\Etch.dll"
8. Recompile your application.
9. Reload the application in the CUAE server and test it once again.
 
If you still face the issue then follow the steps below:-
(Since you have already followed the steps 1 to 5 mentioned above you donot need to do that once again)
6. Delete the application from your system and the CUAE server.
7. Recreate the application once again by running the CUAE commands.
8. Copy paste the old code which you have written for the main and impl files. (Hoping that you already have the source code backed up).
9. Compile the application.
10. Load the application and test it.
 
Hope this helps
 
Thanks
Nabhonil.
 
 

Does this have anything to do with its looking for apache-etch in a directory that doesn't exist on the CUAE server

Service cannot be started. System.Threading.ThreadInterruptedException: timeout
at Etch.Util.Monitor`1.WaitUntilEq(T desiredValue, Int32 maxDelay) in c:\Work\Apache-Etch\etch-1.0.1\binding-csharp\runtime\src\main\csharp\Etch\Util\Monitor.cs:line 174

Could 8.5 be bundled with the wrong .dll, can someone provide the .dll that is working with 8.5?

Thanks
Tim