<?xml version="1.0" encoding="UTF-8"?>
<feed xmlns="http://www.w3.org/2005/Atom" xmlns:dc="http://purl.org/dc/elements/1.1/">
  <title>Re: [Cuae-developers] Pointing CUAE 2.5 to Voice Recognition
	service on D</title>
  <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_recent_posts?p_l_id=" />
  <subtitle>Re: [Cuae-developers] Pointing CUAE 2.5 to Voice Recognition
	service on D</subtitle>
  <id>http://developer.cisco.com/c/message_boards/find_recent_posts?p_l_id=</id>
  <updated>2013-05-25T17:48:06Z</updated>
  <dc:date>2013-05-25T17:48:06Z</dc:date>
  <entry>
    <title>Re: [Cuae-developers] JTAPI Question: Need unique call
	identifierforJTAPI</title>
    <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1104820" />
    <author>
      <name>Youngjin Park</name>
    </author>
    <id>http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1104820</id>
    <updated>2009-02-11T06:42:45Z</updated>
    <published>2009-02-11T06:42:45Z</published>
    <summary type="html">UUID is created by SIP stack in CUAE. As Rajesh said, we have no
interface to correlate these 2 id's.

Youngjin

From: cuae-developers-bounces@developer.cisco.com
[strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Rajesh
Vargheese (rvarghee)
Sent: Tuesday, February 10, 2009 6:26 PM
To: cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] JTAPI Question: Need unique call
identifierforJTAPI and external SIP client

Can you give us some information about the ID that the SIP client is
logging? An example log will help.

Thanks,

Rajesh


________________________________

From: cuae-developers-bounces@developer.cisco.com
[strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Jan
Capps (jacapps)
Sent: Tuesday, February 10, 2009 6:22 PM
To: cuae-developers@developer.cisco.com
Subject: [Cuae-developers] JTAPI Question: Need unique call identifier
forJTAPI and external SIP client

We received this question in the IRC Channel from jbartels:

I have what I hope is a quick JTAPI question
Trying to find a unique call identifier that both JTAPI and an external
SIP client will have
goal being to be able to have JTAPI record some data about a call and
then be able to correlate that to a logfile from this SIP client
each is connecting to the same CUCM if it matters
the JTAPI callID is yielding a 6-digit callID, the SIP client is logging
some UUID/GUID
any ideas?

Answer from Rajesh:

Unfortunately, we don't have a correlate that will tie these two calls.


-----

Jan Capps

Manager, Software Development

CUAE Engineering, Cisco Systems

(e) jacapps@cisco.com

(p) 512-336-3317

_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com

Attachment not added (content type not allowed): "att1.html"</summary>
    <dc:creator>Youngjin Park</dc:creator>
    <dc:date>2009-02-11T06:42:45Z</dc:date>
  </entry>
  <entry>
    <title>Re: [Cuae-developers] MakeCall failed with Reason: Unknown</title>
    <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1064017" />
    <author>
      <name>Youngjin Park</name>
    </author>
    <id>http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1064017</id>
    <updated>2009-02-06T21:56:00Z</updated>
    <published>2009-02-06T21:56:00Z</published>
    <summary type="html">I would like to add one more comment on the top of my earlier email and Daniel¿s.

If the license where Daniel mentioned looks OK and you still have this problem, you may have no valid HMP license. Please check the license in the license management as well as sending us media engine log in verbose mode. When you collect the media engine log, please restart media engine and execute the call before collecting the log. I need to see a beginning part of your media engine log which shows the licensed media ports.

Thanks

Youngjin

From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Youngjin Park (youngjpa)
Sent: Friday, February 06, 2009 8:12 AM
To: cuae-developers@developer.cisco.com; cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] MakeCall failed with Reason: Unknown

Hi,

I suspect that you have no enough media resource license. Please send us your media server log in verbose mode.

Thanks.

Youngjin

-----Original Message-----
From: Tat Meng Chiam [strike]mailto:cuae-developers@developer.cisco.com[/strike]
Sent: Friday, February 06, 2009 01:42 AM Pacific Standard Time
To: cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] MakeCall failed with Reason: Unknown

Hi,

Currently I have installed the CUAE 2.5.1 onto a PC running WinXPSP2 but yet I am encountering the same issue. here is the appserver log:

2009:02:06::17:02:39(54): Verbose: LM License check PASS: licensed: 6, running: 0.
2009:02:06::17:02:39(59): Info: script1-9 Starting script '83a5684f-4b6c-4867-8052-0cd0ba72dde4' (i=0)
2009:02:06::17:02:39(60): Verbose: script1-9 Executing action 'Metreos.CallControl.MakeCall' (633136160585469230)
2009:02:06::17:02:39(60): Info: TM Loading OutboundCall state map to handle Metreos.CallControl.MakeCall action
2009:02:06::17:02:39(60): Info: TM Using cached CRG information for: MakeCall-&gt;Default
2009:02:06::17:02:39(60): Info: TM Initiating new outbound call (1000007) from '' to '1011'
2009:02:06::17:02:39(60): Verbose: TM Executing state: 0cd0ba72dde4:1000007:1 (Wait) - Metreos.CallControl.Sip
2009:02:06::17:02:39(60): Verbose: TM Executing state: 0cd0ba72dde4:1000007:2 (Wait) - Metreos.CallControl.Sip
2009:02:06::17:02:39(62): Info: TM Call '1000007' switching to state map: OutboundCall_EarlyMedia
2009:02:06::17:02:39(62): Verbose: TM Executing state: 0cd0ba72dde4:1000007:1 (AssumePreferredTxCodec) - Metreos.CallControl.Sip
2009:02:06::17:02:39(62): Info: TM Assuming preferred codec is Tx codec (1000007): G711u:20
2009:02:06::17:02:39(62): Verbose: TM Executing state: 0cd0ba72dde4:1000007:5 (ReserveConnection) - Metreos.CallControl.Sip
2009:02:06::17:02:39(62): Verbose: MCP connect message sent successfully
2009:02:06::17:02:39(62): Info: MCP Triggered 'out of RTP ports' alarm: 102.CUAE media server 'CUME' is out of G711 RTP ports..Red
2009:02:06::17:02:39(62): Verbose: MEP Sending success response (1:198)
2009:02:06::17:02:39(64): Verbose: TM Enqueuing 'success' (1000007) response from Metreos.MediaControl
2009:02:06::17:02:39(64): Verbose: TM Executing state: 0cd0ba72dde4:1000007:10 (ForwardActionToProvider) - Metreos.CallControl.Sip
2009:02:06::17:02:39(64): Verbose: TM Forwarding Metreos.CallControl.Sip.MakeCall action to provider
2009:02:06::17:02:39(64): Info: SIP Added Sip callId 1000007 stackCallId
2009:02:06::17:02:39(64): Verbose: SIP Sent MakeCall. stackCallId:1000007, to:1011, dn:10.110.220.12, deviceType:SipTrunk, from:, rxIP:10.110.220.12, rxPort:20480
2009:02:06::17:02:39(65): Verbose: SIP Got 0(Error) message.
2009:02:06::17:02:39(65): Verbose: TM Enqueuing 'success' (1000007) response from Metreos.CallControl.Sip
2009:02:06::17:02:39(65): Verbose: TM Executing state: 0cd0ba72dde4:1000007:15 (ForwardResponseToApp) - Metreos.CallControl.Sip
2009:02:06::17:02:39(65): Verbose: script1-9 Got success response for 'Metreos.CallControl.Sip.MakeCall' (633136160585469230)
2009:02:06::17:02:39(65): Verbose: TM Executing state: 0cd0ba72dde4:1000007:20 (Wait) - Metreos.CallControl.Sip
2009:02:06::17:02:39(65): Verbose: SIP Field: 0(ResultCode) = 1
2009:02:06::17:02:39(65): Verbose: SIP Field: 1(ResultMsg) = Missing parameter MediaCaps
2009:02:06::17:02:39(65): Verbose: SIP Field: 2(CallId) = 1000007
2009:02:06::17:02:39(65): Error: SIP Call 1000007 encountered an error (0): Missing parameter MediaCaps
2009:02:06::17:02:39(65): Verbose: script1-9 Executing action 'Metreos.Providers.Http.SendResponse' (633136160585469234)
2009:02:06::17:02:39(65): Info: TM Call '1000007' switching to state map: OutboundCall_WaitTxRx
2009:02:06::17:02:39(67): Info: TM Enqueuing event (1000007): Metreos.CallControl.CallSetupFailed
2009:02:06::17:02:39(67): Verbose: TM Executing state: 0cd0ba72dde4:1000007:1 (Wait) - Metreos.CallControl.Sip
2009:02:06::17:02:39(67): Verbose: HTT Session added, GUID=83a5684f-4b6c-4867-8052-0cd0ba72dde4
2009:02:06::17:02:39(67): Info: TM Call '1000007' switching to state map: Error_Hangup_Media_Callback
2009:02:06::17:02:39(67): Verbose: script1-9 Got success response for 'Metreos.Providers.Http.SendResponse' (633136160585469234)
2009:02:06::17:02:39(67): Verbose: script1-9 Executing action 'Metreos.ApplicationControl.EndFunction' (633136160585469235)
2009:02:06::17:02:39(67): Verbose: TM Executing state: 0cd0ba72dde4:1000007:900 (DeleteConnection) - Metreos.CallControl.Sip
2009:02:06::17:02:39(67): Info: TM Deleting connection: 1000007:16777219
2009:02:06::17:02:39(67): Verbose: MCP disconnect message sent successfully
2009:02:06::17:02:39(67): Info: MCP Clearing 'out of RTP ports' alarm: 102.CUAE media server 'CUME' is out of G711 RTP ports..Red
2009:02:06::17:02:39(68): Verbose: MEP Sending success response (1:199)
2009:02:06::17:02:39(68): Verbose: TM Enqueuing 'success' (1000007) response from Metreos.MediaControl
2009:02:06::17:02:39(68): Info: TM Call '1000007' switching to state map: Error_Hangup_NoMedia_Callback
2009:02:06::17:02:39(68): Verbose: TM Executing state: 0cd0ba72dde4:1000007:900 (HangupCall) - Metreos.CallControl.Sip
2009:02:06::17:02:39(68): Info: SIP HandleTerminateCall
2009:02:06::17:02:39(68): Verbose: TM Enqueuing 'success' (1000007) response from Metreos.CallControl.Sip
2009:02:06::17:02:39(68): Verbose: TM Executing state: 0cd0ba72dde4:1000007:905 (SendMakeCallFailedToApp) - Metreos.CallControl.Sip
2009:02:06::17:02:39(68): Warning: TM Outbound call attempt to '1011' failed. Reason: Unknown
2009:02:06::17:02:39(68): Info: MakeCall Enqueuing non-triggering event: Metreos.CallControl.MakeCall_Failed
2009:02:06::17:02:39(68): Info: script1-9 ****Using Function 'OnMakeCall_Failed'********************
2009:02:06::17:02:39(68): Verbose: script1-9 Executing action 'Metreos.ApplicationControl.EndScript' (633136160585469254)
2009:02:06::17:02:39(68): Info: MakeCall Enqueuing non-triggering event: Metreos.ApplicationControl.InstanceDestruction
2009:02:06::17:02:39(68): Verbose: TM Executing state: 0cd0ba72dde4:1000007:1000 (EndCall) - Metreos.CallControl.Sip
2009:02:06::17:02:39(68): Info: TM Call 83a5684f-4b6c-4867-8052-0cd0ba72dde4:1000007 has ended due to normal call termination
2009:02:06::17:02:39(68): Verbose: TM Call '1000007' ended. State path = 1, 2, 0, 1, 5, 10, 15, 20, 0, 1, 0, 900, 0, 900, 905, 1000
2009:02:06::17:02:39(68): Info: script1-9 Script exited normally: 83a5684f-4b6c-4867-8052-0cd0ba72dde4
2009:02:06::17:02:39(70): Verbose: EPM Session ended:
sid: 83a5684f-4b6c-4867-8052-0cd0ba72dde4
plugin-0: Metreos.Providers.Http
plugin-1: Metreos.MediaControl
plugin-2: Metreos.CallControl.Sip

2009:02:06::17:02:39(70): Verbose: PM Send script end to provider Metreos.Providers.Http: 83a5684f-4b6c-4867-8052-0cd0ba72dde4
2009:02:06::17:02:39(71): Verbose: PM Send script end to provider Metreos.MediaControl: 83a5684f-4b6c-4867-8052-0cd0ba72dde4
2009:02:06::17:02:39(71): Verbose: PM Send script end to provider Metreos.CallControl.Sip: 83a5684f-4b6c-4867-8052-0cd0ba72dde4

Thanks in advance.
_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com

_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com

Attachment not added (content type not allowed): "att1.html"</summary>
    <dc:creator>Youngjin Park</dc:creator>
    <dc:date>2009-02-06T21:56:00Z</dc:date>
  </entry>
  <entry>
    <title>Re: [Cuae-developers] MakeCall failed with Reason: Unknown</title>
    <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1064014" />
    <author>
      <name>Youngjin Park</name>
    </author>
    <id>http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1064014</id>
    <updated>2009-02-06T20:11:50Z</updated>
    <published>2009-02-06T20:11:50Z</published>
    <summary type="html">Hi,

I suspect that you have no enough media resource license. Please send us your media server log in verbose mode.

Thanks.

Youngjin

-----Original Message-----
From: Tat Meng Chiam [strike]mailto:cuae-developers@developer.cisco.com[/strike]
Sent: Friday, February 06, 2009 01:42 AM Pacific Standard Time
To: cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] MakeCall failed with Reason: Unknown

Hi,

Currently I have installed the CUAE 2.5.1 onto a PC running WinXPSP2 but yet I am encountering the same issue. here is the appserver log:

2009:02:06::17:02:39(54): Verbose: LM License check PASS: licensed: 6, running: 0. 
2009:02:06::17:02:39(59): Info: script1-9 Starting script '83a5684f-4b6c-4867-8052-0cd0ba72dde4' (i=0)
2009:02:06::17:02:39(60): Verbose: script1-9 Executing action 'Metreos.CallControl.MakeCall' (633136160585469230)
2009:02:06::17:02:39(60): Info: TM Loading OutboundCall state map to handle Metreos.CallControl.MakeCall action
2009:02:06::17:02:39(60): Info: TM Using cached CRG information for: MakeCall-&gt;Default
2009:02:06::17:02:39(60): Info: TM Initiating new outbound call (1000007) from '' to '1011'
2009:02:06::17:02:39(60): Verbose: TM Executing state: 0cd0ba72dde4:1000007:1 (Wait) - Metreos.CallControl.Sip
2009:02:06::17:02:39(60): Verbose: TM Executing state: 0cd0ba72dde4:1000007:2 (Wait) - Metreos.CallControl.Sip
2009:02:06::17:02:39(62): Info: TM Call '1000007' switching to state map: OutboundCall_EarlyMedia
2009:02:06::17:02:39(62): Verbose: TM Executing state: 0cd0ba72dde4:1000007:1 (AssumePreferredTxCodec) - Metreos.CallControl.Sip
2009:02:06::17:02:39(62): Info: TM Assuming preferred codec is Tx codec (1000007): G711u:20
2009:02:06::17:02:39(62): Verbose: TM Executing state: 0cd0ba72dde4:1000007:5 (ReserveConnection) - Metreos.CallControl.Sip
2009:02:06::17:02:39(62): Verbose: MCP connect message sent successfully
2009:02:06::17:02:39(62): Info: MCP Triggered 'out of RTP ports' alarm: 102.CUAE media server 'CUME' is out of G711 RTP ports..Red
2009:02:06::17:02:39(62): Verbose: MEP Sending success response (1:198)
2009:02:06::17:02:39(64): Verbose: TM Enqueuing 'success' (1000007) response from Metreos.MediaControl
2009:02:06::17:02:39(64): Verbose: TM Executing state: 0cd0ba72dde4:1000007:10 (ForwardActionToProvider) - Metreos.CallControl.Sip
2009:02:06::17:02:39(64): Verbose: TM Forwarding Metreos.CallControl.Sip.MakeCall action to provider
2009:02:06::17:02:39(64): Info: SIP Added Sip callId 1000007 stackCallId 
2009:02:06::17:02:39(64): Verbose: SIP Sent MakeCall. stackCallId:1000007, to:1011, dn:10.110.220.12, deviceType:SipTrunk, from:, rxIP:10.110.220.12, rxPort:20480
2009:02:06::17:02:39(65): Verbose: SIP Got 0(Error) message.
2009:02:06::17:02:39(65): Verbose: TM Enqueuing 'success' (1000007) response from Metreos.CallControl.Sip
2009:02:06::17:02:39(65): Verbose: TM Executing state: 0cd0ba72dde4:1000007:15 (ForwardResponseToApp) - Metreos.CallControl.Sip
2009:02:06::17:02:39(65): Verbose: script1-9 Got success response for 'Metreos.CallControl.Sip.MakeCall' (633136160585469230)
2009:02:06::17:02:39(65): Verbose: TM Executing state: 0cd0ba72dde4:1000007:20 (Wait) - Metreos.CallControl.Sip
2009:02:06::17:02:39(65): Verbose: SIP Field: 0(ResultCode) = 1
2009:02:06::17:02:39(65): Verbose: SIP Field: 1(ResultMsg) = Missing parameter MediaCaps
2009:02:06::17:02:39(65): Verbose: SIP Field: 2(CallId) = 1000007
2009:02:06::17:02:39(65): Error: SIP Call 1000007 encountered an error (0): Missing parameter MediaCaps
2009:02:06::17:02:39(65): Verbose: script1-9 Executing action 'Metreos.Providers.Http.SendResponse' (633136160585469234)
2009:02:06::17:02:39(65): Info: TM Call '1000007' switching to state map: OutboundCall_WaitTxRx
2009:02:06::17:02:39(67): Info: TM Enqueuing event (1000007): Metreos.CallControl.CallSetupFailed
2009:02:06::17:02:39(67): Verbose: TM Executing state: 0cd0ba72dde4:1000007:1 (Wait) - Metreos.CallControl.Sip
2009:02:06::17:02:39(67): Verbose: HTT Session added, GUID=83a5684f-4b6c-4867-8052-0cd0ba72dde4
2009:02:06::17:02:39(67): Info: TM Call '1000007' switching to state map: Error_Hangup_Media_Callback
2009:02:06::17:02:39(67): Verbose: script1-9 Got success response for 'Metreos.Providers.Http.SendResponse' (633136160585469234)
2009:02:06::17:02:39(67): Verbose: script1-9 Executing action 'Metreos.ApplicationControl.EndFunction' (633136160585469235)
2009:02:06::17:02:39(67): Verbose: TM Executing state: 0cd0ba72dde4:1000007:900 (DeleteConnection) - Metreos.CallControl.Sip
2009:02:06::17:02:39(67): Info: TM Deleting connection: 1000007:16777219
2009:02:06::17:02:39(67): Verbose: MCP disconnect message sent successfully
2009:02:06::17:02:39(67): Info: MCP Clearing 'out of RTP ports' alarm: 102.CUAE media server 'CUME' is out of G711 RTP ports..Red
2009:02:06::17:02:39(68): Verbose: MEP Sending success response (1:199)
2009:02:06::17:02:39(68): Verbose: TM Enqueuing 'success' (1000007) response from Metreos.MediaControl
2009:02:06::17:02:39(68): Info: TM Call '1000007' switching to state map: Error_Hangup_NoMedia_Callback
2009:02:06::17:02:39(68): Verbose: TM Executing state: 0cd0ba72dde4:1000007:900 (HangupCall) - Metreos.CallControl.Sip
2009:02:06::17:02:39(68): Info: SIP HandleTerminateCall
2009:02:06::17:02:39(68): Verbose: TM Enqueuing 'success' (1000007) response from Metreos.CallControl.Sip
2009:02:06::17:02:39(68): Verbose: TM Executing state: 0cd0ba72dde4:1000007:905 (SendMakeCallFailedToApp) - Metreos.CallControl.Sip
2009:02:06::17:02:39(68): Warning: TM Outbound call attempt to '1011' failed. Reason: Unknown
2009:02:06::17:02:39(68): Info: MakeCall Enqueuing non-triggering event: Metreos.CallControl.MakeCall_Failed
2009:02:06::17:02:39(68): Info: script1-9 ****Using Function 'OnMakeCall_Failed'********************
2009:02:06::17:02:39(68): Verbose: script1-9 Executing action 'Metreos.ApplicationControl.EndScript' (633136160585469254)
2009:02:06::17:02:39(68): Info: MakeCall Enqueuing non-triggering event: Metreos.ApplicationControl.InstanceDestruction
2009:02:06::17:02:39(68): Verbose: TM Executing state: 0cd0ba72dde4:1000007:1000 (EndCall) - Metreos.CallControl.Sip
2009:02:06::17:02:39(68): Info: TM Call 83a5684f-4b6c-4867-8052-0cd0ba72dde4:1000007 has ended due to normal call termination
2009:02:06::17:02:39(68): Verbose: TM Call '1000007' ended. State path = 1, 2, 0, 1, 5, 10, 15, 20, 0, 1, 0, 900, 0, 900, 905, 1000
2009:02:06::17:02:39(68): Info: script1-9 Script exited normally: 83a5684f-4b6c-4867-8052-0cd0ba72dde4
2009:02:06::17:02:39(70): Verbose: EPM Session ended:
sid: 83a5684f-4b6c-4867-8052-0cd0ba72dde4
plugin-0: Metreos.Providers.Http
plugin-1: Metreos.MediaControl
plugin-2: Metreos.CallControl.Sip

2009:02:06::17:02:39(70): Verbose: PM Send script end to provider Metreos.Providers.Http: 83a5684f-4b6c-4867-8052-0cd0ba72dde4
2009:02:06::17:02:39(71): Verbose: PM Send script end to provider Metreos.MediaControl: 83a5684f-4b6c-4867-8052-0cd0ba72dde4
2009:02:06::17:02:39(71): Verbose: PM Send script end to provider Metreos.CallControl.Sip: 83a5684f-4b6c-4867-8052-0cd0ba72dde4

Thanks in advance.
_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com
_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com

Attachment not added (content type not allowed): "att1.html"</summary>
    <dc:creator>Youngjin Park</dc:creator>
    <dc:date>2009-02-06T20:11:50Z</dc:date>
  </entry>
  <entry>
    <title>Re: [Cuae-developers] Finding Time Call Was Placed</title>
    <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1064062" />
    <author>
      <name>Youngjin Park</name>
    </author>
    <id>http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1064062</id>
    <updated>2009-02-04T04:28:01Z</updated>
    <published>2009-02-04T04:28:01Z</published>
    <summary type="html">Tracy,

As David mentioned, CDR is a huge file. It takes time even you itemizes
data. It is not designed to access the data in real time use, but
designed for billing. If you need time for placed call in real time, you
need to manage it in the application. 

Thanks

Youngjin

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
[strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of David
Staudt
Sent: Tuesday, February 03, 2009 4:18 PM To:
cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] Finding Time Call Was Placed

CDRs are flat files delivered to up to 3 target destinations by CM on a
periodic basis (by default I think 1 minute.) As such it will be at
least several minutes before the CDRs are delivered, and CDRs are not
even generated until the call is completed.

CDRs are not stored in any DB and cannot be obtained in bulk via AXL. 

If your application needs real time info on a call and devices you will
need to look into using CTI - i.e. JTAPI native or via CUAE, or TAPI
native.
_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com

_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com</summary>
    <dc:creator>Youngjin Park</dc:creator>
    <dc:date>2009-02-04T04:28:01Z</dc:date>
  </entry>
  <entry>
    <title>Re: [Cuae-developers] Finding Time Call Was Placed</title>
    <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1064068" />
    <author>
      <name>Youngjin Park</name>
    </author>
    <id>http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1064068</id>
    <updated>2009-02-03T19:36:23Z</updated>
    <published>2009-02-03T19:36:23Z</published>
    <summary type="html">Hi Tracy,

Unfortunately, we don't have API in CUAE, exposing CUCM's CDR data at this time.

Thanks.

Youngjin

-----Original Message-----
From: Tracy Laughton [strike]mailto:cuae-developers@developer.cisco.com[/strike]
Sent: Tuesday, February 03, 2009 05:03 AM Pacific Standard Time
To: cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] Finding Time Call Was Placed

Hi Youngjin,

Thanks for your suggestion. That sounds like it would work well. 

What would be the best way to pull the CDR information out of CUCM from within a CUAE Java application? I looked through the APIs but could not find what looked like the right one.

Thanks again,
Tracy.
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Cuae-developers@developer.cisco.com
_______________________________________________
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Cuae-developers@developer.cisco.com

Attachment not added (content type not allowed): "att1.html"</summary>
    <dc:creator>Youngjin Park</dc:creator>
    <dc:date>2009-02-03T19:36:23Z</dc:date>
  </entry>
  <entry>
    <title>Re: [Cuae-developers] Notificaiton of SIP device registration
	withCUCM</title>
    <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1053782" />
    <author>
      <name>Youngjin Park</name>
    </author>
    <id>http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1053782</id>
    <updated>2009-01-31T00:57:41Z</updated>
    <published>2009-01-31T00:57:41Z</published>
    <summary type="html">The alternative method with Jtapi may work in some situation, but you
need to keep in mind that sip device pool and monitored device pool
don't collaborate with each other. Especially, SIP registration message
and Jtapi status message are exchanged through totally different
channels and with different protocols. So, one status doesn't guarantee
the other status. If you need more reliable mechanism, you need to wait
for SIP notification through web service as Rajesh mentioned.

Thanks

Youngjin

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
[strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Rajesh
Vargheese (rvarghee)
Sent: Friday, January 30, 2009 11:53 AM
To: cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] Notificaiton of SIP device registration
withCUCM

Matt, 

That would be one option. I want to suggest an idea and see if it would
work for you. Since the SIP device registration happens when the device
comes online, we could use JTAPI to get the information when the device
becomes online. 

For this you would need to add the devicenames to the monitored device
pool. When the device becomes online, you will get in-service events
from Jtapi. You can also query the device status using
JTapiGetDeviceStatus.

In the future (no dates available yet) we are thinking of adding SIP
notifications through web services and very likely to be available in
the presence server.

Thanks,
Rajesh

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
[strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Matt
Stromske
Sent: Friday, January 30, 2009 11:37 AM
To: cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] Notificaiton of SIP device registration
with CUCM

Would I then have to poll the CiscoDeviceList every so often to detect a
SIP device registration? Is there a better way? Are there plans to
support SIP device registration status in the Presence Server in the
future?

Thanks,
Matt
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_______________________________________________
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Cuae-developers@developer.cisco.com

_______________________________________________
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Cuae-developers@developer.cisco.com</summary>
    <dc:creator>Youngjin Park</dc:creator>
    <dc:date>2009-01-31T00:57:41Z</dc:date>
  </entry>
  <entry>
    <title>Re: [Cuae-developers] blind transfer question</title>
    <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1053812" />
    <author>
      <name>Youngjin Park</name>
    </author>
    <id>http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1053812</id>
    <updated>2009-01-30T02:03:37Z</updated>
    <published>2009-01-30T02:03:37Z</published>
    <summary type="html">Hi Jason,

BlindTransfer works with SIP in CUAE 2.4.2 or later.

Thanks

Youngjin

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
[strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Jason
Freitas
Sent: Thursday, January 29, 2009 1:08 PM
To: cuae-developers@developer.cisco.com
Subject: [Cuae-developers] blind transfer question

Hi,

Which protocols support Blind Transfer? I tried checking the Call
Control Feature Matrix but it's blank

Thanks

Jason Freitas

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_______________________________________________
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    <dc:creator>Youngjin Park</dc:creator>
    <dc:date>2009-01-30T02:03:37Z</dc:date>
  </entry>
  <entry>
    <title>Re: [Cuae-developers] MakeCall failed with Reason: Unknown</title>
    <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1053901" />
    <author>
      <name>Youngjin Park</name>
    </author>
    <id>http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1053901</id>
    <updated>2009-01-23T20:42:39Z</updated>
    <published>2009-01-23T20:42:39Z</published>
    <summary type="html">Hi,
Did you create sip trunk in ccm? Please check if you created it and if it points to your cuae. You symptom looks your h323 gateway points to your cuae trunk.
Thanks.

Youngjin

-----Original Message-----
From: Tat Meng Chiam [strike]mailto:cuae-developers@developer.cisco.com[/strike]
Sent: Friday, January 23, 2009 12:01 AM Pacific Standard Time
To: cuae-developers@developer.cisco.com
Subject: [Cuae-developers] MakeCall failed with Reason: Unknown

Hi,

I am having CUAE 2.5.0.8209 Beta3 on VPC, CUCM 5.1 on VMware and a CIPC installed on the VPC same as CUAE.

Currently I am trying to do testing on the MakeCall application from the Developer Tools with having success result on the web browser but not making the call as expected. 

I found out there is errors in the SIP log which are:

2009 Jan 23 15:35:26.430: Info: Initializing SIP Stack
2009 Jan 23 15:35:26.430: Info: TrunkIp=192.168.1.71, TrunkPort=5060, DTMFReception=Rfc2833, LogLevel=4
2009 Jan 23 15:35:28.533: Info: There are no dual IP addresses defined for the host. Only trunk interface will be enabled.
2009 Jan 23 15:35:28.934: Verbose: WriteToIpc: Type=131
2009 Jan 23 15:35:38.868: Info: StackThread::run() spawn thread-id 0
2009 Jan 23 15:35:39.238: Info: Creating UDP transport host=192.168.1.71 port=5060 ipv4=1
2009 Jan 23 15:35:39.349: Info: The requested address is not valid in its context. This normally results from an attempt to bind to an address that is not valid for the local computer
2009 Jan 23 15:35:39.349: Error: Could not bind to [strike] V4 192.168.1.71:5060 UDP target domain=unspecified connectionId=0 [/strike]
2009 Jan 23 15:35:39.619: Error: Failed to create transport: V4 UDP 5060 on 192.168.1.71
2009 Jan 23 15:35:39.619: Info: Unhandled exception: TransportException Could not use port @ .\InternalTransport.cxx:110
2009 Jan 23 15:35:39.799: Info: The requested address is not valid in its context. This normally results from an attempt to bind to an address that is not valid for the local computer
2009 Jan 23 15:35:39.799: Error: Could not bind to [strike] V4 192.168.1.71:5060 UNKNOWN_TRANSPORT target domain=unspecified connectionId=0 [/strike]
2009 Jan 23 15:35:39.799: Error: Failed to create transport: V4 TCP 5060 on 192.168.1.71
2009 Jan 23 15:35:39.799: Info: Unhandled exception: TransportException Could not use port @ .\InternalTransport.cxx:110
2009 Jan 23 15:36:28.830: Info: Stats message 
2009 Jan 23 15:36:28.830: Info: RESIP:TRANSACTION

And this is the log from the AppServer:

2009:01:23::15:04:40(81): Info: HP Placing call 1000001 to: 1010@192.168.1.71
2009:01:23::15:04:42(93): Info: HP Initiated call: 1000001 = ip$localhost/3142
2009:01:23::15:04:44(49): Warning: TM Outbound call attempt to '1010' failed. Reason: Unknown

I wonder how can i get this working.
Thanks in advance.

Regards,
Chiam
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Cuae-developers@developer.cisco.com
_______________________________________________
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Cuae-developers@developer.cisco.com

Attachment not added (content type not allowed): "att1.html"</summary>
    <dc:creator>Youngjin Park</dc:creator>
    <dc:date>2009-01-23T20:42:39Z</dc:date>
  </entry>
  <entry>
    <title>Re: [Cuae-developers] CUAE 2.5/C#/etch MakeCall timeout
	valuereturns SUCC</title>
    <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1053949" />
    <author>
      <name>Youngjin Park</name>
    </author>
    <id>http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1053949</id>
    <updated>2009-01-22T01:36:50Z</updated>
    <published>2009-01-22T01:36:50Z</published>
    <summary type="html">Hi Aaron,

As J.D. asked, are you using SIP? Please send us the appserver log and
sip log in verbose mode if you are using SIP?

Thanks

Youngjin

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
[strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of J.D.
Liau (jliau)
Sent: Wednesday, January 21, 2009 1:22 PM
To: cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] CUAE 2.5/C#/etch MakeCall timeout
valuereturns SUCCESS....[u]always[/u]

Hi Aaron:

Are you using H.323 or SIP?

Thanks,

[list] [*] [list] [*]J.D.  [/list]  [/list] 
-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
[strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Aaron
Ragheb
Sent: Wednesday, January 21, 2009 1:16 PM
To: cuae-developers@developer.cisco.com
Subject: [Cuae-developers] CUAE 2.5/C#/etch MakeCall timeout value
returns SUCCESS....[u]always[/u]

I have a problem with MakeCall in CUAE 2.5 using the C# etch bridge.

Regardless of whether or not I use server.makeCall() or
server.beginMakeCall(), I always get a returnValue of "SUCCESS".

If I specify a timeout (say 10 seconds)...the phone rings for 10
seconds, then stops ringing, and I get a success value! In fact, I get
a callId, a conferenceId, a connectionId, etc:

[list] [*][0] {MakeCallResult(returnValue=SUCCESS; [/list] callId=1000005; mmsId=1; to=7847; from=FidelusCCR; originalTo=;
connectionId=16777244; conferenceId=16777225; mediaTxIP=192.168.102.18;
mediaTxPort=31296; mediaTxCodec=G711u; mediaTxFramesize=30; endReason=)}
cisco.uc.cuae.legacy.types.CallControl.MakeCallResult

This seems identical (except for actual id values) to a call I made
where I answer the call.

How can I tell if a call is answered or not?

Aaron
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_______________________________________________
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Cuae-developers@developer.cisco.com

_______________________________________________
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Cuae-developers@developer.cisco.com</summary>
    <dc:creator>Youngjin Park</dc:creator>
    <dc:date>2009-01-22T01:36:50Z</dc:date>
  </entry>
  <entry>
    <title>Re: [Cuae-developers] Create/Reserve Connection problems</title>
    <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1053985" />
    <author>
      <name>Youngjin Park</name>
    </author>
    <id>http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1053985</id>
    <updated>2009-01-20T22:25:20Z</updated>
    <published>2009-01-20T22:25:20Z</published>
    <summary type="html">RTP port is always increased by 2 and RTCP port is usually RTP port+1.

Youngjin

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
[strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Rajesh
Vargheese (rvarghee)
Sent: Tuesday, January 20, 2009 10:22 AM
To: Tim Redekop; Shameer Abdul Rasheed -X (shabdulr - Infosys at Cisco);
cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] Create/Reserve Connection problems

RTCP is used for getting control information. Ex. Getting info on
latency, jitter..etc (an entire rfc). Every RTP port has a RTCP port
along with it. 

Thanks,
Rajesh

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
[strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Tim
Redekop
Sent: Tuesday, January 20, 2009 9:25 AM
To: Shameer Abdul Rasheed -X (shabdulr - Infosys at Cisco);
cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] Create/Reserve Connection problems

Thanks Shameer, that is what i figured it was going to be. What is the
RTCP address/port and what is it used for?
Thanks
Tim

________________________________

From: cuae-developers-bounces@developer.cisco.com on behalf of Shameer
Abdul Rasheed -X (shabdulr - Infosys at Cisco)
Sent: Tue 1/20/2009 12:41 AM
To: Shameer Abdul Rasheed -X (shabdulr - Infosys at Cisco);
cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] Create/Reserve Connection problems


Hi Tim,

By mistake I replied to the wrong post(I was replying to your other mail
that was sent to me on this issue).

In CreateConnection 'MediaRxControlIP / Port' refers to the RTCP address
/ port. You need to use the 'MediaRxIP' and 'MediaRxPort' instead for
getting the RTP (media) IP and Port.

Thanks,
Shameer.

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
[strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of
Shameer Abdul Rasheed -X (shabdulr - Infosys at Cisco)
Sent: Tuesday, January 20, 2009 12:56 PM
To: cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] Create/Reserve Connection problems

Hi Tim,

I understand that you want to multicast some audio from the CUAE serve
to a set of phones. Are you using a 'Play' command to play the media
onto the conference? Or, can you please describe the scenario a bit more
in detail?

Thanks,
Shameer.

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
[strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Tim
Redekop
Sent: Tuesday, January 20, 2009 12:36 AM
To: cuae-developers@developer.cisco.com
Subject: [Cuae-developers] Create/Reserve Connection problems

I am trying to create a connection, and get the IP and Port number that
is being used for this connection so I can tell the transmit phone where
to transmit its Tx Audio to. Right now I have tried assigning a var to
the MediaRxControlIP and MediaRxControlPort and get the flowwing error
everytime

Could not resolve ResultData field 'MediaRxControlIP' in action
'633679534473483399'

What am I doing wrong.

Thanks
Tim
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Cuae-developers@developer.cisco.com

_______________________________________________
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Cuae-developers@developer.cisco.com


_______________________________________________
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Cuae-developers@developer.cisco.com

_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com

_______________________________________________
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Cuae-developers@developer.cisco.com</summary>
    <dc:creator>Youngjin Park</dc:creator>
    <dc:date>2009-01-20T22:25:20Z</dc:date>
  </entry>
  <entry>
    <title>Re: [Cuae-developers] custom make-call application</title>
    <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1053970" />
    <author>
      <name>Youngjin Park</name>
    </author>
    <id>http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1053970</id>
    <updated>2009-01-20T10:23:07Z</updated>
    <published>2009-01-20T10:23:07Z</published>
    <summary type="html">I think that you can refer to InAndOut example. It is not exactly what
you are doing, but it may show you how to use conferenceId and called.

Thanks

Youngjin

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
[strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Matt
Stromske
Sent: Monday, January 19, 2009 12:41 PM
To: cuae-developers@developer.cisco.com
Subject: [Cuae-developers] custom make-call application

Hello,
I have an application triggered by Http.GotRequest. In this
application, I have 'To' and 'From' fields. The 'To' field is the
terminating phone (the one that answers) in the call. The 'From' phone
is the originating side of the call. When I trigger this app from my
browser, I want the 'From' phone to ring, which acts as an originating
phone, as if you picked up a phone, got dial tone, and dialed out. When
I pick up the 'From' phone, I receive the onMakeCallComplete event.
When I get that event, I want to perform a 'makeCall' with the 'To'
phone (the terminating side.) The ultimate goal is to have a
connection between the 'To' and 'From' phone. I'm not sure how to do
this. I have a connectionId from 'onMakeCallComplete'. How do I use
that to connect to the 'To' phone? 

Thanks,
Matt
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Cuae-developers@developer.cisco.com

_______________________________________________
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Cuae-developers@developer.cisco.com</summary>
    <dc:creator>Youngjin Park</dc:creator>
    <dc:date>2009-01-20T10:23:07Z</dc:date>
  </entry>
  <entry>
    <title>Re: [Cuae-developers] Notificaiton of SIP device registration with
	CUCM</title>
    <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1053777" />
    <author>
      <name>Youngjin Park</name>
    </author>
    <id>http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1053777</id>
    <updated>2009-01-17T04:36:09Z</updated>
    <published>2009-01-17T04:36:09Z</published>
    <summary type="html">Hi Matt,

I don't think that we have an event API notifying the change of SIP
device registration status.
Thanks

Youngjin

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
[strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Matt
Stromske
Sent: Friday, January 16, 2009 3:44 PM
To: cuae-developers@developer.cisco.com
Subject: [Cuae-developers] Notificaiton of SIP device registration with
CUCM

Hello,
I want my application to be notified when SIP devices register with
CUCM. Would I look into the Presence server for this? 

Thanks,
Matt
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_______________________________________________
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Cuae-developers@developer.cisco.com</summary>
    <dc:creator>Youngjin Park</dc:creator>
    <dc:date>2009-01-17T04:36:09Z</dc:date>
  </entry>
  <entry>
    <title>Re: [Cuae-developers] IP Address of Calling Phone</title>
    <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1053889" />
    <author>
      <name>Youngjin Park</name>
    </author>
    <id>http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1053889</id>
    <updated>2009-01-16T22:11:28Z</updated>
    <published>2009-01-16T22:11:28Z</published>
    <summary type="html">Hi Tom,

I am not sure what your goal is. But, if it is for NAT as the question
in Yahoo group, CUAE is not prepared for ICE, TURN or STUN yet. 

Youngjin

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
[strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Tom
Barrand
Sent: Friday, January 16, 2009 8:08 AM
To: cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] IP Address of Calling Phone

Hi,

Finding an answer to this is crucial so if anyone can advise it would be
appreciated?

I came across this post on the old Yahoo Group that seemed to discuss
the exact same issue but doesn't seem to provide the way to work round
it.

[url=http://tech.groups.yahoo.com/group/cuae-dev/message/3156]http://tech.groups.yahoo.com/group/cuae-dev/message/3156[/url]

Many thanks

Tom
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_______________________________________________
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    <dc:creator>Youngjin Park</dc:creator>
    <dc:date>2009-01-16T22:11:28Z</dc:date>
  </entry>
  <entry>
    <title>Re: [Cuae-developers] CIPC softphone  fastbusy</title>
    <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1054018" />
    <author>
      <name>Youngjin Park</name>
    </author>
    <id>http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1054018</id>
    <updated>2009-01-15T11:26:14Z</updated>
    <published>2009-01-15T11:26:14Z</published>
    <summary type="html">Regan,

If possible, please provide us with wireshark trace in your CIPC side
along with the logs that Zafar mentioned. The logs can show a clue, but
it doesn't have anything useful in case that the call signal is not
reached in CUCM side for some reason.

Thanks.

Youngjin

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
[strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Zafar
Shakeel (zshakeel)
Sent: Wednesday, January 14, 2009 5:48 PM
To: cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] CIPC softphone fastbusy

Regan:

No special considerations with IPC. If the IPC call is triggering the
CUAE application, then the app server logs in verbose mode might help.
Verify that there is not filter on your AnswerCall application to only
respond to calls from certain number or devices, for example the "To"
parameter set to something specific.

Thanks,

-Zafar

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
[strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Regan
DeDiana
Sent: Wednesday, January 14, 2009 3:30 PM
To: cuae-developers@developer.cisco.com
Subject: [Cuae-developers] CIPC softphone fastbusy

Hello all, 

i have the AnswerCall application running on my new build of CUAE. the
application works well when dialing from a physical hard attached to the
same switch, however, if i use the CIPC softphone for testing the app, i
receive a fast busy

IE:
IP Phone 1008 -&gt; Dials -&gt; AnswerCall Trigger 51109 -&gt; [b]Success[/b]
IPC Softphone 1009 -&gt; Dials -&gt; AnswerCall Trigger 51109 -&gt; [b]Failure[/b]

IPC 1009 -&gt;Dials -&gt; 1008 -&gt; [b]Success[/b]

all the settings appear to be consistent between the Physical IP Phone
and the Softphone. the only difference, is that the softphone is not
directly on the same network the CUAE/UCM servers exist. but that
doesn't seem to explain the fast busy.

are there any special considerations when using IPC and CUAE?

thanks again,
Regan
_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com

_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com

_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com</summary>
    <dc:creator>Youngjin Park</dc:creator>
    <dc:date>2009-01-15T11:26:14Z</dc:date>
  </entry>
  <entry>
    <title>Re: [Cuae-developers] determine if call forwarded to voicemail</title>
    <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1054040" />
    <author>
      <name>Youngjin Park</name>
    </author>
    <id>http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1054040</id>
    <updated>2009-01-14T22:12:25Z</updated>
    <published>2009-01-14T22:12:25Z</published>
    <summary type="html">Steve,

This Redirect feature in SIP is supported in 2.5.1. Not in earlier than
2.5.1.

Thanks

Youngjin

From: Youngjin Park (youngjpa) 
Sent: Wednesday, January 14, 2009 10:11 AM
To: Rajesh Vargheese (rvarghee); Steve Nelson (stnelson);
cuae-developers@developer.cisco.com
Subject: RE: [Cuae-developers] determine if call forwarded to voicemail

Steve,

SIP has a Redirect Information. So, you can have 3 phone numbers - From,
To, and OriginalTo. In case of Forwarded call, To and OriginalTo is
different number in SIP. To is the final forwarded number and OriginalTo
is the original called number.

Thanks

Youngjin

From: cuae-developers-bounces@developer.cisco.com
[strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Rajesh
Vargheese (rvarghee)
Sent: Wednesday, January 14, 2009 9:59 AM
To: Steve Nelson (stnelson); cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] determine if call forwarded to voicemail

Steve, 

As Zafar indicated, there is no clean way to determine if it has been
forwarded to voicemail. But I want to suggest the closest available
option and see it would fit your needs. 

You can know that a call had been redirected, but you would not know if
it was redirected to voicemail or not. When the call is routed to
voicemail, you will get a hangup event (using jtapi 3rdparty) and it has
a callcontrol cause field in it. This field will indicate 'REDIRECTED'.

10:59:29.125 V JTP Got 25(Hangup) message from v6.1.
10:59:29.125 V JTP Field: 5(DeviceName) = SEP001C587A32A3
10:59:29.125 V JTP Field: 6(DeviceType) = 6
10:59:29.125 V JTP Field: 40(CallId) = bhtGNYGN7ld9dGfs
10:59:29.125 V JTP Field: 41(To) = 100028
10:59:29.125 V JTP Field: 42(From) = 100027
10:59:29.125 V JTP Field: 43(OriginalTo) = 100028
10:59:29.125 V JTP Field: 46(Cause) = NORMAL
10:59:29.125 V JTP Field: 53(CallControlCause) = REDIRECTED

Thanks,

Rajesh


________________________________

From: cuae-developers-bounces@developer.cisco.com
[strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Steve
Nelson (stnelson)
Sent: Monday, January 12, 2009 8:48 AM
To: cuae-developers@developer.cisco.com
Subject: [Cuae-developers] determine if call forwarded to voicemail

Is there any way to determine if a call placed using CUAE has been
forwarded to a voicemail system?


Thanks,

Steve Nelson

_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com

Attachment not added (content type not allowed): "att1.html"</summary>
    <dc:creator>Youngjin Park</dc:creator>
    <dc:date>2009-01-14T22:12:25Z</dc:date>
  </entry>
  <entry>
    <title>Re: [Cuae-developers] determine if call forwarded to voicemail</title>
    <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1054039" />
    <author>
      <name>Youngjin Park</name>
    </author>
    <id>http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1054039</id>
    <updated>2009-01-14T22:10:39Z</updated>
    <published>2009-01-14T22:10:39Z</published>
    <summary type="html">Steve,

SIP has a Redirect Information. So, you can have 3 phone numbers - From,
To, and OriginalTo. In case of Forwarded call, To and OriginalTo is
different number in SIP. To is the final forwarded number and OriginalTo
is the original called number.

Thanks

Youngjin

From: cuae-developers-bounces@developer.cisco.com
[strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Rajesh
Vargheese (rvarghee)
Sent: Wednesday, January 14, 2009 9:59 AM
To: Steve Nelson (stnelson); cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] determine if call forwarded to voicemail

Steve, 

As Zafar indicated, there is no clean way to determine if it has been
forwarded to voicemail. But I want to suggest the closest available
option and see it would fit your needs. 

You can know that a call had been redirected, but you would not know if
it was redirected to voicemail or not. When the call is routed to
voicemail, you will get a hangup event (using jtapi 3rdparty) and it has
a callcontrol cause field in it. This field will indicate 'REDIRECTED'.

10:59:29.125 V JTP Got 25(Hangup) message from v6.1.
10:59:29.125 V JTP Field: 5(DeviceName) = SEP001C587A32A3
10:59:29.125 V JTP Field: 6(DeviceType) = 6
10:59:29.125 V JTP Field: 40(CallId) = bhtGNYGN7ld9dGfs
10:59:29.125 V JTP Field: 41(To) = 100028
10:59:29.125 V JTP Field: 42(From) = 100027
10:59:29.125 V JTP Field: 43(OriginalTo) = 100028
10:59:29.125 V JTP Field: 46(Cause) = NORMAL
10:59:29.125 V JTP Field: 53(CallControlCause) = REDIRECTED

Thanks,

Rajesh


________________________________

From: cuae-developers-bounces@developer.cisco.com
[strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Steve
Nelson (stnelson)
Sent: Monday, January 12, 2009 8:48 AM
To: cuae-developers@developer.cisco.com
Subject: [Cuae-developers] determine if call forwarded to voicemail

Is there any way to determine if a call placed using CUAE has been
forwarded to a voicemail system?


Thanks,

Steve Nelson

_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com

Attachment not added (content type not allowed): "att1.html"</summary>
    <dc:creator>Youngjin Park</dc:creator>
    <dc:date>2009-01-14T22:10:39Z</dc:date>
  </entry>
  <entry>
    <title>Re: [Cuae-developers] CUAE 2.5.1 co-resident with VS2005?</title>
    <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1054108" />
    <author>
      <name>Youngjin Park</name>
    </author>
    <id>http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1054108</id>
    <updated>2009-01-08T03:48:46Z</updated>
    <published>2009-01-08T03:48:46Z</published>
    <summary type="html">I have not seen any problem with them on the same machine.

Youngjin

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
[strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Regan
DeDiana
Sent: Wednesday, January 07, 2009 3:46 PM
To: cuae-developers@developer.cisco.com
Subject: [Cuae-developers] CUAE 2.5.1 co-resident with VS2005?

are there any issues with installing both CUAE and VS2005 on the same
server?
_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com

_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com</summary>
    <dc:creator>Youngjin Park</dc:creator>
    <dc:date>2009-01-08T03:48:46Z</dc:date>
  </entry>
  <entry>
    <title>Re: [Cuae-developers] Production deployment</title>
    <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1054230" />
    <author>
      <name>Youngjin Park</name>
    </author>
    <id>http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1054230</id>
    <updated>2008-12-20T03:14:51Z</updated>
    <published>2008-12-20T03:14:51Z</published>
    <summary type="html">Sou,

There was a trick. I had done this a few years ago (Java 1.4 days). I am
not sure whether it is still available in the current JRE days.

JDK included ActiveX converter (I don't remember the name but it was in
bin directory). You can have active dll which is a Java bean dll and you
can load that dynamically from your Win32 app or ASP(or VB script). It
was very easy and any VBscript or ASP applications can work with Java
jar well. However, I don't recommend that for performance critical
applications. For Performance critical applications, I used JNI. When I
deployed the jar app at that time, I developed the JNI wrapper and it
made Java application look native application to the customer's
perspective even if it was actually Java application in the core.

I hope that it is helpful.

Youngjin

From: cuae-developers-bounces@developer.cisco.com
[strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Sou
Vang
Sent: Friday, December 19, 2008 2:29 PM
To: J.D. Liau (jliau); Rajesh Vargheese (rvarghee);
cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] Production deployment

Thanks J.D.

I was just looking at that exact site. 

Sou


From: J.D. Liau (jliau) [strike]mailto:jliau@cisco.com[/strike] 
Sent: Friday, December 19, 2008 2:27 PM
To: Sou Vang; Rajesh Vargheese (rvarghee);
cuae-developers@developer.cisco.com
Subject: RE: [Cuae-developers] Production deployment

CUAE does not provide guideline for application deployment...

Since customer can deploy the app anywhere on different OSes, this is up
to developer to come up with the best practice based on customer's
requirements.

This is something you can consider, wrap your java app into a service
and the OS should have facility for you to perform auto restart.

Please see:

[url=http://wrapper.tanukisoftware.org/doc/english/download.jsp]http://wrapper.tanukisoftware.org/doc/english/download.jsp[/url] 

________________________________

From: cuae-developers-bounces@developer.cisco.com
[strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Sou
Vang
Sent: Friday, December 19, 2008 2:21 PM
To: Rajesh Vargheese (rvarghee); cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] Production deployment

Rajesh,

I think my question might not make sense. What I'm trying to say is
that does cisco provides any scripts or deployment guide to run the jar
file? 

I can run the jar file from a command line...But in the event that the
server ever rebooted. I would want the app to start up again
automatically.

Thanks,

Sou

From: Rajesh Vargheese (rvarghee) [strike]mailto:rvarghee@cisco.com[/strike] 
Sent: Friday, December 19, 2008 1:55 PM
To: Sou Vang; cuae-developers@developer.cisco.com
Subject: RE: [Cuae-developers] Production deployment

With Etch, one of the advantages is that you dont have to be on the CUAE
box. So, you could run you applications from your own production box
(non CUAE) box and connect to the CUAE box. 

Alternatively, you can run it on the CUAE box as well if you do not have
additional boxes. You could have your own installers for your
applications or even just take the jar and drop it in your production
box and run it from there. 

Thanks,

Rajesh


________________________________

From: cuae-developers-bounces@developer.cisco.com
[strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Sou
Vang
Sent: Friday, December 19, 2008 12:25 PM
To: cuae-developers@developer.cisco.com
Subject: [Cuae-developers] Production deployment

Hi all,

I have been building an app in java that and I have been using eclipse
to run the app but am now ready for production. 

How do I run the application on the production server or is there any
documentation on this?

Thanks,


Sou

_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com

Attachment not added (content type not allowed): "att1.html"</summary>
    <dc:creator>Youngjin Park</dc:creator>
    <dc:date>2008-12-20T03:14:51Z</dc:date>
  </entry>
  <entry>
    <title>Re: [Cuae-developers] Pointing CUAE 2.5 to Voice Recognitionservice
	on DI</title>
    <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1054244" />
    <author>
      <name>Youngjin Park</name>
    </author>
    <id>http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1054244</id>
    <updated>2008-12-19T03:19:06Z</updated>
    <published>2008-12-19T03:19:06Z</published>
    <summary type="html">Aaron,

We bundled SU 214 for 2.5.1GA.

Thanks

Youngjin 

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
[strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Aaron
Ragheb
Sent: Thursday, December 18, 2008 2:59 PM
To: cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] Pointing CUAE 2.5 to Voice
Recognitionservice on DIFFERENT physical server

Hung,
Thanks for the instructions.

I see that the current downloadable HMP is release 3.0 update 232.

Can you please tell me what version of HMP currently ships with
Production servers of cuae 2.5?
_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com

_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com</summary>
    <dc:creator>Youngjin Park</dc:creator>
    <dc:date>2008-12-19T03:19:06Z</dc:date>
  </entry>
  <entry>
    <title>Re: [Cuae-developers] Pointing CUAE 2.5 to Voice Recognition
	service on D</title>
    <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1054242" />
    <author>
      <name>Youngjin Park</name>
    </author>
    <id>http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=1054242</id>
    <updated>2008-12-19T02:54:58Z</updated>
    <published>2008-12-19T02:54:58Z</published>
    <summary type="html">Aaron,

CUAE 2.5 is not compatible with HMP 3.0 lower than SU 210. Please make
sure that HMP 3.0 SU 210 or higher should be in your system before you
install CUAE 2.5 Installers.

For reference, CUAE 2.4 should not use HMP 3.0 higher than SU 210.

Thanks

Youngjin

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
[strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Aaron
Ragheb
Sent: Thursday, December 18, 2008 2:48 PM
To: cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] Pointing CUAE 2.5 to Voice Recognition
service on DIFFERENT physical server

Youngjin,
The 2.4 server is running:

Dialogic HMP Release 3.0 update 182 

the 2.5 server is running:

Intel HMP Release 3.0 update 128

(note the 182 versus the 128).

I did not see this as seperate download. I await your email.

Thanks!!!!
_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com

_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com</summary>
    <dc:creator>Youngjin Park</dc:creator>
    <dc:date>2008-12-19T02:54:58Z</dc:date>
  </entry>
</feed>

