CIPC softphone fastbusy

RE: HttpMakeCall - TTS Issue

2010-03-20T03:17:24Z

i have re-installed, and reconfigured, the CUAE environment.... with no success! i have VS2008 and Eclipse also installed on the server. could this be causing an issue? would there be an issue with VS and Eclipse installed on the same server as CUAE? when i run the[b][color=#0000ff] httpmakecall demo[/color][/b], the error message.... 2010:03:19::12:56:38(90): Warning: [b]MCP CreateConnection command failed because trn-cuae-me (10.85.147.218) does not have any available sessions and this transaction cannot fail over. [/b] 2010:03:19::12:56:44(26): Warning: TM Acting on timeout condition (1000003[img]http://mce_host/html/js/editor/http://developer.cisco.comhttp://developer.cisco.com/cisco-theme/images/emoticons/oh_my.gif[/img]utboundCall_WaitTxRx:15) [q=0,cpu=6.521739%,mem=165019KB] 2010:03:19::12:56:44(26): Warning: MCP Received Non-OK result: NoSuchConnection 2010:03:19::12:56:44(26): Warning: TM Enqueuing 'failure' (1000003) response from Metreos.MediaControl 2010:03:19::12:56:44(28): Info: SIP HandleTerminateCall 2010:03:19::12:56:44(28): Warning: TM Outbound call attempt to '1022' failed. Reason: Normal [color=#0000ff][b]media service restart[/b][/color]... AppServer log

2010:03:19::17:08:34(28): Warning: MCP IPC connection to trn-cuae-me (10.85.147.218) lost: eof
2010:03:19::17:08:38(43): Info: MCP Unable to connect to media server trn-cuae-me (10.85.147.218)
2010:03:19::17:08:52(20): Info: MCP Connected to trn-cuae-me (10.85.147.218) via IPC.
2010:03:19::17:08:53(14): Info: MCP HTTPS is not supported by trn-cuae-me.
2010:03:19::17:08:53(15): Info: [color=#ff0000][b]MCP Media server trn-cuae-me is web accessible via HTTP, return code is Forbidden.[/b][/color]

[b]is that an issue?[/b]

RE: AnswerAndPlay Fail: Busy Signal

2010-03-17T17:56:42Z

Hello, yes. i've created and associated a route pattern to the sip trunk. i've also ensured that the sip trunk is visible by all devices (CSS and Partitions). the route patern is 4XXX, with the answer play examples' TO at 4001. when i dial 4001 the incomingcall event is fired (within the etch app) however, when the answer call method is envoked, the calling phone gets a busy signal. Regan

RE: HttpMakeCall - TTS Issue

2010-03-17T02:21:32Z

... sorry for the continous updates ... [i]looking at some older threads....[/i] [color=#0000ff]http://developer.cisco.com/web/cuae/forums/-/message_boards/message/1388568[/color] View if Licensing. ------------------ Application Sessions 6 6 1 View Graphs Voice Ports 6 6 0 View Graphs RTP Ports 6 6 0 View Graphs Enhanced RTP Ports 0 0 0 View Graphs Conference Ports 6 6 0 View Graphs Speech Integration Ports 6 6 0 View Graphs Text To Speech Ports 1 1 0 View Graphs Media Server ------------- Dialogic HMP media-server status is running it looks like both RTP Ports are available, and the media server status is good.

RE: HttpMakeCall - TTS Issue

2010-03-17T02:01:34Z

correction, i have these services under the windows services. i restarted the two services listed above, and also checked out the VT service log. it looks good. under windows services ----------------------- - VT Server [started] - VTAdmin Server [NOT started - Disabled] - CUAE TTS License Server [started] - CUAE License Server [started] i restarted VT Server and CUAE TTS License Server services.... VTSvc Log --------------- |-1, 2010-03-16 15:13:13:031|SERVER: Service Stop !!! |-1, 2010-03-16 15:13:13:687|SERVER: Service Stoping... |-1, 2010-03-16 15:13:13:718|SERVER: all threads joined !!! |-1, 2010-03-16 15:13:18:359|SERVER: Exit Server!!! |-1, 2010-03-16 15:13:18:390|SERVER: ----------------------------------- |-1, 2010-03-16 15:13:28:187|SERVER: ------ Service Started ------ |-1, 2010-03-16 15:13:28:203|SERVER: Please, wait loading TTS DB!!! |-1, 2010-03-16 15:13:28:218|SERVER: VoiceText Server Version: [3.7.1.0] |-1, 2010-03-16 15:13:28:390|SERVER: 100th Engine Version: [3.7.0] |-1, 2010-03-16 15:13:49:093|SERVER: 100th DB Loaded!!! |-1, 2010-03-16 15:13:49:156|SERVER: The assigned number of max channel exceeds verified channel!!! Please check C:\ttssrv.ini's MaxChannel |-1, 2010-03-16 15:13:49:187|SERVER: Verified channel = 1 |-1, 2010-03-16 15:13:49:218|SERVER: Service channel = 1 |-1, 2010-03-16 15:13:50:343|SERVER: default user dictionary reloaded(100)!!! |-1, 2010-03-16 15:13:50:500|SERVER: pid = 13792!!! |-1, 2010-03-16 15:13:51:234|SERVER: ----------------------------------- |-1, 2010-03-16 15:13:51:250|SERVER: READY(1) !!! [b][color=#0000ff][/color][/b] NOTE: i just [b]restarted [/b]the "[b]Media Engine[/b]" Service in the CUAE Admin interface, and the end results have now changed. .... the called IP Phone does not just terminate the call when answered, [b]it stays active for about 3-5 seconds[/b] then disconnects. this is an improvement over the previous behavior where the IP PHone would immediately disconnect when answered.... the 5 Seconds is visible bellow where the [b][color=#ff0000]MCP Create Connection fails[/color][/b] entry occurs [b]NEW AppServer Log Output.....[/b]

2010:03:16::15:52:46(60): Info: SIP Added Sip callId 1000094 stackCallId 
2010:03:16::15:52:46(60): Verbose: SIP Sent MakeCall. stackCallId:1000094, to:1022, dn:10.85.147.194, deviceType:SipTrunk, from:, rxIP:10.85.147.218, rxPort:20486
2010:03:16::15:52:46(60): Verbose: SIP Got 148(MakeCallAck) message.
2010:03:16::15:52:46(60): Verbose: SIP Field: 0(ResultCode) = 0
2010:03:16::15:52:46(60): Verbose: SIP Field: 2(CallId) = 1000094
2010:03:16::15:52:46(60): Verbose: SIP Field: 6(StackCallId) = 602f7e7202528b15@dHJuLWRlbW8tY3VhZQ..;db346229
2010:03:16::15:52:46(60): Verbose: SIP Received MakeCallACK for 1000094
2010:03:16::15:52:50(32): Verbose: SIP Got 143(MediaEstablished) message.
2010:03:16::15:52:50(32): Verbose: SIP Field: 2(CallId) = 1000094
2010:03:16::15:52:50(32): Verbose: SIP Field: 6(StackCallId) = 602f7e7202528b15@dHJuLWRlbW8tY3VhZQ..;db346229;01816abe-ae48-4335-aa48-b2f9401386e8-25312701
2010:03:16::15:52:50(32): Verbose: SIP Field: 7(TxIp) = 10.86.250.129
2010:03:16::15:52:50(32): Verbose: SIP Field: 8(TxPort) = 4000
2010:03:16::15:52:50(32): Verbose: SIP Field: 18(MediaCaps) = 101 0
2010:03:16::15:52:50(32): Verbose: SIP Field: 18(MediaCaps) = 101 0
2010:03:16::15:52:50(32): Verbose: SIP Got 150(Answered) message.
2010:03:16::15:52:50(32): Verbose: SIP Field: 2(CallId) = 1000094
2010:03:16::15:52:50(32): Verbose: SIP Field: 6(StackCallId) = 602f7e7202528b15@dHJuLWRlbW8tY3VhZQ..;db346229;01816abe-ae48-4335-aa48-b2f9401386e8-25312701
2010:03:16::15:52:50(32): Verbose: SIP Field: 7(TxIp) = 10.86.250.129
2010:03:16::15:52:50(32): Verbose: SIP Field: 8(TxPort) = 4000
2010:03:16::15:52:50(32): Verbose: SIP Field: 16(DisplayName) = MakeCall
2010:03:16::15:52:50(32): Verbose: SIP Field: 18(MediaCaps) = 101 0
2010:03:16::15:52:50(32): Verbose: SIP Field: 18(MediaCaps) = 101 0
2010:03:16::15:52:50(32): Verbose: SIP Field: 20(From) =  
2010:03:16::15:52:50(32): Verbose: SIP Field: 21(To) = 1022
2010:03:16::15:52:50(32): Verbose: SIP Field: 30(OriginalTo) = 
2010:03:16::15:52:50(34): Verbose: SIP Field: 38(MediaOption) = 1
2010:03:16::15:52:50(34): Verbose: SIP Field: 42(DirectoryNumber) = 1022@10.85.147.194
[color=#ff0000][b]2010:03:16::15:52:50[/b][/color][b](34): Warning: MCP CreateConnection command failed because trn-demo-cuae (10.85.147.218) does not have any available sessions and this transaction cannot fail over.[/b]
2010:03:16::[color=#993366][b]15:52:55[/b][/color](70): Warning: TM  Acting on timeout condition (1000094[img]http://mce_host/html/js/editor/http://developer.cisco.comhttp://developer.cisco.com/cisco-theme/images/emoticons/oh_my.gif[/img]utboundCall_WaitTxRx:15) [q=0,cpu=2.272727%,mem=381628KB]
2010:03:16::15:52:55(70): Warning: MCP Received Non-OK result: NoSuchConnection
2010:03:16::15:52:55(70): Warning: TM  Enqueuing 'failure' (1000094) response from Metreos.MediaControl
2010:03:16::15:52:55(70): Info: SIP HandleTerminateCall
2010:03:16::15:52:55(70): Verbose: SIP Sent Hangup. stackCallId:602f7e7202528b15@dHJuLWRlbW8tY3VhZQ..;db346229;01816abe-ae48-4335-aa48-b2f9401386e8-25312701
2010:03:16::15:52:55(70): Verbose: SIP Got 203(Hangup) message.
2010:03:16::15:52:55(70): Verbose: SIP Field: 2(CallId) = 1000094
2010:03:16::15:52:55(70): Verbose: SIP Field: 6(StackCallId) = 602f7e7202528b15@dHJuLWRlbW8tY3VhZQ..;db346229;01816abe-ae48-4335-aa48-b2f9401386e8-25312701
2010:03:16::15:52:55(70): Verbose: SIP Field: 17(CallEndReason) = Application ended the call.
2010:03:16::15:52:55(70): Warning: TM  Outbound call attempt to '1022' failed. Reason: Normal
2010:03:16::15:52:55(71): Error: MEP Received a Play command without a connectionId or conferenceId. Ignoring message.

[b][color=#0000ff][/color][/b]

RE: AnswerAndPlay Fail: Busy Signal

2010-03-16T23:49:55Z

i've checked over the CSS and partitions and can't seem to find any discripencies. i've attached the mediaserver and appserver logs. the sip log didn't have anything new. NOTE: under my sip provider plugin i have, for the DefaultOutboundFromNumber attribute, a value of 1500. within call manager, should there be a configuration that would associate that number to a CSS and Partion visible by the other devices?

RE: HttpMakeCall - TTS Issue

2010-03-16T18:59:42Z

Hey Nabhonil, under the [b]license management [/b]/ license statistics i have.... Application Sessions 6 6 2 View Graphs Voice Ports 6 6 0 View Graphs RTP Ports 6 6 0 View Graphs Enhanced RTP Ports 0 0 0 View Graphs Conference Ports 6 6 0 View Graphs Speech Integration Ports 6 6 0 View Graphs Text To Speech Ports 1 1 0 View Graphs under the [b]Services[/b] i don't have either a [color=#0000ff]VT Server service[/color] or [color=#0000ff]CUAE TTS License server[/color] service in th list any direction on getting these services up and running would be great! thanks, Regan

RE: Problem running apps off box

2010-03-16T03:08:06Z

hey Doug, i'm getting similar (identical) error messages in my AppServer log. just put a new CUAE server on our lab network, and i'm going thru some of the example apps to test basic functionality.i'm currently testing the C# etch based httpmakecall app. i'm running an IP communicator across a VPN connection to the network, where i have a CUAE app server and media engine co-resident on a flat network with some local phones. two interesting observations: 1. when running the application, and using [b]local phones[/b] as TO, i can answer the phone and everything completes successfully. except, no TTS messages are heard on the phone. 2. however, when running the application while using IP Communicator over VPN, when i answer the call the IPComm instantly ends the call and i get your errors listed above. this makes me wonder if there is a firewall issue that is causing the issues. have you had any luck in resolving your issues? Regan

HttpMakeCall - TTS Issue

2010-03-15T23:09:14Z

Hello all, all components of the httpmakecall example works correctly, except when the call is answered, the TTS cannot be heard. however, all others aspects of the example work as expected. any thoughts what might be causing the issue? thanks, Regan

AnswerAndPlay Fail: Busy Signal

2010-03-14T20:29:25Z

hello folks, i have a new app server setup. and testing with a few examples. i've built the c# AnswerAndPlay etch example as a test, however it fails with a busy signal. the incomingcall event is received by the etch app, however, when an attempt to answer the call is made i receive a busy signal [b]AnswerCallResult acr = server.answerCall(sessionId, options.callId, null, null);[/b] << fails checked the status of the media engine connection status [url=http://10.85.147.218/cuaeadmin/connections/list.name/cisco.uc.cuae.mgmt.Management%24MediaEngine%2CME51]trn-demo-cuae[/url]Cisco Unified Media Engine - Connected also confirmed there are licesnses. (running in SDK mode) attached are snippets of the Appserver, media server, and sip logs....

RE: CiscoDeviceList wildcard search support

2009-10-11T21:56:05Z

the CUCM Data Dictionary doc will illustrate schema and relationship definitions. these are specific to your call manager version. for CUCM 701 - http://developer.cisco.com/c/document_library/get_file?folderId=192390&name=DLFE-11527.pdf other versions are listed here.. http://developer.cisco.com/web/axl/docs

AppServer Log - Error

2009-09-04T23:10:12Z

currently, i'm unable to register or run any applications on my application server. i checked out the log and found. not, sure if they are related...

i also created a quick new app to validate whether it's functioning properly and i get...


any ideas? any way to track down what caused this to occur?

thanks!

---------------------------------------------------------------------------------
C:\cuaeApps\httpTrigger2>cuae --verbose install
Interactive mode is on
Using current directory as the project's home: C:\cuaeApps\httpTrigger2
Loading project property file "httpTrigger2.properties"
Management service uri obtained from project properties file:
tls://10.85.147.218:9001?Packetizer.maxPktSize=0&TlsConnection.authReqd=f
alse
Management service username obtained from project properties file:
administrator
Management service password obtained from project properties file:
f**********
Initializing management service:
tls://10.85.147.218:9001?Packetizer.maxPktSize=0&TlsConnection.authReqd=f
alse
Installing CUAE application : httpTrigger2
Application : C:\cuaeApps\httpTrigger2\bin\httpTrigger2.mca
Uploading   : ================================> 100%
Logging out management service
Closing management service
Error making CUAE management service API call(s)
---------------------------------------------------------------------------------


Full information as follows:
Source:  System
Message:  Timed out waiting for a program to execute. The command being executed was "c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\csc.exe" /noconfig /fullpaths @"C:\WINDOWS\TEMP\bdjovv6h.cmdline".
Stack Trace:  ExecWaitWithCaptureUnimpersonated

Server stack trace: 
   at System.CodeDom.Compiler.Executor.ExecWaitWithCaptureUnimpersonated(SafeUserTokenHandle userToken, String cmd, String currentDir, TempFileCollection tempFiles, String& outputName, String& errorName, String trueCmdLine)
   at System.CodeDom.Compiler.Executor.ExecWaitWithCapture(SafeUserTokenHandle userToken, String cmd, String currentDir, TempFileCollection tempFiles, String& outputName, String& errorName, String trueCmdLine)
   at Microsoft.CSharp.CSharpCodeGenerator.Compile(CompilerParameters options, String compilerDirectory, String compilerExe, String arguments, String& outputFile, Int32& nativeReturnValue, String trueArgs)
   at Microsoft.CSharp.CSharpCodeGenerator.FromFileBatch(CompilerParameters options, String[] fileNames)
   at Microsoft.CSharp.CSharpCodeGenerator.FromSourceBatch(CompilerParameters options, String[] sources)
   at Microsoft.CSharp.CSharpCodeGenerator.System.CodeDom.Compiler.ICodeCompiler.CompileAssemblyFromSourceBatch(CompilerParameters options, String[] sources)
   at System.CodeDom.Compiler.CodeDomProvider.CompileAssemblyFromSource(CompilerParameters options, String[] sources)
   at System.Xml.Serialization.Compiler.Compile(Assembly parent, String ns, XmlSerializerCompilerParameters xmlParameters, Evidence evidence)
   at System.Xml.Serialization.TempAssembly.GenerateAssembly(XmlMapping[] xmlMappings, Type[] types, String defaultNamespace, Evidence evidence, XmlSerializerCompilerParameters parameters, Assembly assembly, Hashtable assemblies)
   at System.Xml.Serialization.TempAssembly..ctor(XmlMapping[] xmlMappings, Type[] types, String defaultNamespace, String location, Evidence evidence)
   at System.Xml.Serialization.XmlSerializer.GenerateTempAssembly(XmlMapping xmlMapping, Type type, String defaultNamespace)
   at System.Xml.Serialization.XmlSerializer..ctor(Type type, String defaultNamespace)
   at System.Xml.Serialization.XmlSerializer..ctor(Type type)
   at Metreos.AppServer.ARE.Repository.Initialize(MessageQueueWriter areQ, MessageQueueWriter routerQ)
   at Metreos.AppServer.ARE.AppEnvironment.Initialize(AppMetaData metaData, MessageQueueWriter routerQ, MessageQueueWriter telManQ, Logger logger)
   at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
   at System.Runtime.Remoting.Messaging.StackBuilderSink.PrivateProcessMessage(RuntimeMethodHandle md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
   at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg, Int32 methodPtr, Boolean fExecuteInContext)

Exception rethrown at [0]: 
   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
   at Metreos.AppServer.ARE.AppEnvironment.Initialize(AppMetaData metaData, MessageQueueWriter routerQ, MessageQueueWriter telManQ, Logger logger)
   at Metreos.AppServer.ApplicationManager.AppInfo.LoadApplication(String fwRootDir)
   at Metreos.AppServer.ApplicationManager.AppManager.LoadApplication(String appName, String appVersion, Boolean bDisabled, String& errorMsg)
   at Metreos.AppServer.ApplicationManager.AppManager.HandleInstallApplicationCommand(String filename, String& failReason)
   at Metreos.AppServer.ApplicationManager.AppManager.HandleMessage(InternalMessage message)
   at Metreos.Core.PrimaryTaskBase.Run()
   at Metreos.Core.TaskBase.InternalRunHook()
   at System.Threading.ThreadHelper.ThreadStart_Context(Object state)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Threading.ThreadHelper.ThreadStart()

RE: Re: [Cuae-developers] Detect dial pattern

2009-08-27T19:04:17Z

hey Vishnu, an approached we used was SNR. we configured SNR (with 0ms delay ring) remote device profiles for the specific numbers of interest. obviously, not a very scalable solution (SNR and Cost restrictions) however, for a small subset of numbers this process worked fine. our situtation required that we monitor and responded to 8 emergency service numbers. each with SNR configured, that would route the second leg of the call to cuae. this allowed us to observe the incodent call, without disrupting the normal call flow. Regan

RE: CUAE_HOME and CUAE_PATH

2009-08-13T18:27:19Z

thanks. i've updated/created the CUAE_PATH environment variable. ...." Error" C:\Documents and Settings\rdediana\My Documents\Visual Studio 2005\Projects\EtchApps\wi .csproj(86,5): error MSB3073: The command ""C:\Program Files\Etch\etch-1.0.1\bin\etch.bat" h-generated\xml" -I "[b]C:\Program Files\Cisco Systems\Unified Application\Framework\1.0\idl[/b]" de 3. "Error" .... i noticed that the dir path to the "idl" directory is actually: C:\Program Files\Cisco Systems\Unified Application [color=#ff0000][b]Environment[/b][/color]\Framework\1.0 so i modified the CUAE_PATH to reflect my directory path to IDL. however, when i run MSBUILD command it still is attempting to look to the incorrect directory and not the directory specified by CUAE_PATH. so, apparently, the path being used to reference the "idl" directory is not coming from the CUAE_PATH environment variable when i do a "set" command at the command prompt is see.. CUAE_HOME=C:\Program Files\Cisco Systems\Unified Application CUAE_PATH=C:\Program Files\Cisco Systems\Unified Application [b][color=#ff0000]Environment[/color][/b]\Framework\1.0 any idea where the incorrect directory path ([b]C:\Program Files\Cisco Systems\Unified Application\Framework\1.0\idl) [/b]is being referenced?[b] [/b]

RE: CUAE_HOME and CUAE_PATH

2009-08-13T04:01:09Z

when performing MSBUILD i also receive an error. is this once again a result of my environment variables (or lack of) Build started 8/12/2009 6:58:33 PM. __________________________________________________ Project "C:\Documents and Settings\rdediana\My Documents\Visual Studio 2005\Projects\EtchApps\wiki_examples\testAppp\tes tAppp.csproj" (default targets): Target CompileEtch: Creating directory "src\testappp". Creating directory "etch-generated\etch-src". Creating directory "etch-generated\xml". "C:\Program Files\Etch\etch-1.0.1\bin\etch.bat" -q -w both,all -b xml -d "etch-generated\xml" -I "C:\Program Files\C isco Systems\Unified Application\Framework\1.0\idl" testAppp.etch Etch : W : Command : testAppp.etch : Include path element doesn't exist: C:\Program Files\Cisco Systems\Unified Appl ication\Framework\1.0\idl Etch : E : Command : testAppp.etch : could not find mixin 'cisco.uc.cuae.EtchBridge' at line 15 Etch : E : Command : testAppp.etch : caught exception: java.lang.Exception: null could not find mixin 'cisco.uc.cuae .EtchBridge' at line 15 java.lang.Exception: null could not find mixin 'cisco.uc.cuae.EtchBridge' at line 15 at etch.compiler.EtchCompiler.compile(EtchCompiler.java:397) at etch.compiler.EtchCompiler.compile(EtchCompiler.java:357) at etch.compiler.EtchCompiler.run(EtchCompiler.java:82) at etch.compiler.EtchMain.run(EtchMain.java:363) at etch.util.cmd.Program.main(Program.java:58) at etch.compiler.EtchMain.doMain(EtchMain.java:52) at etch.compiler.EtchMain.main(EtchMain.java:39) C:\Documents and Settings\rdediana\My Documents\Visual Studio 2005\Projects\EtchApps\wiki_examples\testAppp\testAppp .csproj(86,5): error MSB3073: The command ""C:\Program Files\Etch\etch-1.0.1\bin\etch.bat" -q -w both,all -b xml -d "etc h-generated\xml" -I "C:\Program Files\Cisco Systems\Unified Application\Framework\1.0\idl" testAppp.etch" exited with co de 3. Done building target "CompileEtch" in project "testAppp.csproj" -- FAILED. Done building project "testAppp.csproj" -- FAILED. Build FAILED. C:\Documents and Settings\rdediana\My Documents\Visual Studio 2005\Projects\EtchApps\wiki_examples\testAppp\testAppp.csp roj(86,5): error MSB3073: The command ""C:\Program Files\Etch\etch-1.0.1\bin\etch.bat" -q -w both,all -b xml -d "etch-ge nerated\xml" -I "C:\Program Files\Cisco Systems\Unified Application\Framework\1.0\idl" testAppp.etch" exited with code 3 . 0 Warning(s) 1 Error(s)

CUAE_HOME and CUAE_PATH

2009-08-13T02:11:03Z

is there a proper way to recreate these environment variables? i've attempted to recreate the CUAE_HOME with the value: [b]C:\Program Files\Cisco Systems\Unified Application[/b] however, now when i attempt to create a new app i receive: [b] [/b] [b]Property file cuae.properties doesn't exist.[/b] any idea how to resolve these issues? thanks Regan

Re: [Cuae-developers] CUAE Redundancy

2009-01-26T19:24:38Z

[b]Can you tell us more about how both CUAE receives events when outbound[/b] [b]911 call happens?[/b] cisco.uc.cuae.legacy.CallControl.IncomingCall - our challenge is, that we don't want the call intercepted, would just like to [b]passively monitor[/b] and respond. the requirement here will be to allow the external emergency services to respond, as usual, however, to further engage the local campus emergency response services. [b]When 911 call happens, do you expect both CUAE servers to get the events[/b] [b]or just the primary (if alive).[/b] in a perfect scenario, ONLY CUAE 1 (primary) would get involved. the primary CUAE would detect the 911 dial and initiate subsequent events. if CUAE 1 is NOT AVAILABLE, CUAE 2 would handle the event. [b]Do you plan to have two application instances, one for each CUAE server?[/b] we were thinking two application instances. however, the second instance would only become active in processing the 911 event when the first instance is unable to. obviously, the CUAE 2 application instance would have to aware of the CUAE 1 application state (is CUAE 1 up? has CUAE 1 App instance responded? has CUAE 1 App instance completed properly) [b]Do you plan to use CUAD or Etch-based development for this application?[/b] etch thanks for the help, Regan

Re: [Cuae-developers] CUAE Redundancy

2009-01-26T19:19:02Z

CUAE Redundancy

2009-01-23T20:58:43Z

[i][edited] was incompete, was on the train, and had to get off (my stop)[/i] hello folks, we're developing a 911 campus response system. the high level requirement will be to passively monitor for 911 calls. not to intercept or disrupt the flow, just to trigger a local campus alerting system in the event of a 911 call. as a part of the design, a requirement will be to have parallel system running. [b]i have a few questions around how these redundant system will become engaged.[/b] Redundancy 1. the primary (CUAE 1) will always process the trigger first, unless primary's services are no longer available, in this case the secondary (CUAE 2) would then handle the event. [quote]have both CUAE (1 and 2) platforms register the script/app, and from the secondary perspective it would poll the primary's state (is it running, is it working...) ....... if PRIMARY == OK then wait for an execution status notification[/quote] [quote]the execution status notification would indicate if the whether the primary executed the script/app successfully or not.[/quote] if STATUS OK then ignore event if STATUS NOT OK then execute script if NO STATUS notification, within elapsed time, then execute script How should this be handled? is there a way to pass status information between CUAE's? using the management API? any suggestions would great. [list] [*]Regan [/list]

CUAE Redundancy [delete please]

2009-01-23T20:02:30Z

please see thread above Edited by: Regan DeDiana on Jan 23, 2009 10:01 AM

CIPC softphone fastbusy

2009-01-15T05:30:23Z

Hello all, i have the AnswerCall application running on my new build of CUAE. the application works well when dialing from a physical hard attached to the same switch, however, if i use the CIPC softphone for testing the app, i receive a fast busy IE: IP Phone 1008 -> Dials -> AnswerCall Trigger 51109 -> [b]Success[/b] IPC Softphone 1009 -> Dials -> AnswerCall Trigger 51109 -> [b]Failure[/b] IPC 1009 ->Dials -> 1008 -> [b]Success[/b] all the settings appear to be consistent between the Physical IP Phone and the Softphone. the only difference, is that the softphone is not directly on the same network the CUAE/UCM servers exist. but that doesn't seem to explain the fast busy. are there any special considerations when using IPC and CUAE? thanks again, Regan