Re: [Cuae-developers] Maximum recommended application instances

Re: [Cuae-developers] Add new License

2009-02-13T02:11:26Z

Ah Ha! I looked at the license you sent directly to me, and there are lowercase letters in the MAC address. This will cause problems. You will need to get these licenses re-generated. Please contact licensing@cisco.com and they should be able to help. From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Sou Vang Sent: Thursday, February 12, 2009 10:05 AM To: Rohit Rawat (rorawat); cuae-developers@developer.cisco.com Subject: Re: [Cuae-developers] Add new License Rohit, I doubled check and it is the correct mac_id. One think I notice is that under License Modes...It says Cisco Unified Application Server License ModeSDK Cisco Unified Media Engine License ModeSDK I have never done this before but do I need a production CUAE instead of SDK? Thanks, Sou From: Rohit Rawat (rorawat) [strike]mailto:rorawat@cisco.com[/strike] Sent: Thursday, February 12, 2009 9:59 AM To: Sou Vang; cuae-developers@developer.cisco.com Subject: RE: [Cuae-developers] Add new License Hi, Please open the license and confirm that the mac id in the first line of the license (SERVER this_server ) is the mac id of the server you are running CUAE on. Thank You, Regards, Rohit Rawat From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Sou Vang Sent: Thursday, February 12, 2009 9:25 AM To: cuae-developers@developer.cisco.com Subject: [Cuae-developers] Add new License Hello, Our company had bought 20 (two 10 package) more license for CUAE. I apply the scripts within CUAE and it still shows as 6 application licenses. I had already restarted the app server and media engine but still shows as 6. I can see that there is a separate section in License Management page within CUAE admin, it does show the two separate license that I have already put in. Is this what it's supposed to do or does it need to show the number of license as well on the License Management page? Our CUAE...Software Version: 2.5.1.95 SR1 Thanks, Sou _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com Attachment not added (content type not allowed): "att1.html"

Re: [Cuae-developers] MakeCall failed with Reason: Unknown

2009-02-07T01:09:22Z

My previous response is best viewed on the forum site itself (images and logs didn't come across right in email) _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com

Re: [Cuae-developers] MakeCall failed with Reason: Unknown

2009-02-07T00:21:47Z

Additional info so you know some of what we're looking for (Wed still like you to submit the logs though) When the Media Engine first starts up it loads the license resources and creates some logs similar to this (this example is the default SDK license): Feb 04 18:50:29.093(4) RESX licensed resources follow: Feb 04 18:50:29.093(4) RESX G711 connections . . . . . 6 Feb 04 18:50:29.093(4) RESX G729 low-bitrate resources 0 Feb 04 18:50:29.093(4) RESX voice resources . . . . . . 6 Feb 04 18:50:29.093(4) RESX conference resources . . . 6 Feb 04 18:50:29.093(4) RESX text-to-speech ports . . . 6 Feb 04 18:50:29.093(4) RESX continuous speech resources 6 This [b]should[/b] correspond to what you see in the License Management page If the resources in the logs and the License Managment page differ, there is a problem... The License Management page displays the resources as it sees them in the license. However, this is not the definitive way to verify the Media Engine has loaded those resources. The numbers you see in the Media Engine log (mms.log) are the resources the Media Engine is actually aware of and loaded for use. When everything is working properly, the Licensing Page and the numbers in the logs should match. If there are fewer resources logged in the mms.log than the License Management page says there should, then there is a problem.

Re: [Cuae-developers] MakeCall failed with Reason: Unknown

2009-02-06T20:26:30Z

Also, if you glance at your License Management page, you should be able to see how many resources are Active (in-use) compared to how many are licensed. If there are 6 licensed and 6 active, then they¿re all being used. Additional graphs of resource usage can be found by clicking on the link from that licensing page, or going to Serviceability > Usage Statistics. _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com Attachment not added (content type not allowed): "att1.html"

Re: [Cuae-developers] Wildcard for trigger parameters

2009-02-03T23:53:51Z

IIRC the triggers can be a single specific value, a list of single specific values, or a single regex expression (but not the Call Manager wildcard notation.) For example, if you're trying to match the Call Manager notation "50XX" Instead of entering Parameter name: to Value: 50XX One option is to add multiple parametername-value pairs in a list like Parameter name: to Value: 5000 Parameter name: to Value: 5001 Parameter name: to Value: 5002 Parameter name: to Value: 5003 Etc... A better option is to use a regular expression like Parameter name: to Value: regex:50[0-9][0-9] Or Parameter name: to Value: regex:50\d{2} **note: you cannot combine the multi-pair list method with the regex method. Either make one single regex or it must be a list of exact values. ok -----Original Message----- From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of SHRENIK KASTURI Sent: Tuesday, February 03, 2009 9:22 AM To: cuae-developers@developer.cisco.com Subject: Re: [Cuae-developers] Wildcard for trigger parameters Rajesh, Thanks for your response. I will try this out as soon as I get my updated license. I wasn't sure if my e-mail from last night was delivered since I got an error while posting so tried to post again this morning. Regards, Shrenik _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com

Re: [Cuae-developers] Problem with install Cisco Unified ApplicationServe

2008-11-22T01:15:27Z

Did you get that proxy error message when you were trying to access the admin page from your laptop/desktop or from the CUAE server itself? Do you have any proxy settings configured in your browser? Can you try to open [url=http://localhost/cuaeadmin]http://localhost/cuaeadmin[/url] from the desktop of the CUAE server and see if you get the same message. -----Original Message----- From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Jose Angel Martinez Perez Sent: Friday, November 21, 2008 3:51 AM To: cuae-developers@developer.cisco.com Subject: Re: [Cuae-developers] Problem with install Cisco Unified ApplicationServer Hello Daniel, Thanks for your answer. I've installed all the prerequisites: . NET Framework 3.0 . NET WebServices 3.0 Enhancements Apache 1.3.x J2SE JDK 5.0 MySql Connector ODBC 3.51 MySQL Dialogin HMP 3.0 NeoSpeech TTS And I installed the packages in the following order: 1. CUAE-platsvc 2. CUAE-APPSERVER 3. CUAE-mediaengine 4. CUAE-devtools Once installed all I have tried to enter [url=http://10.56.200.10/cuaeadmin]http://10.56.200.10/cuaeadmin[/url] and I get the following error: "502 PROXY ERROR" "Could not connect to remote machine: Unknown error" Reviewing the apache log -error.log- appears: "Proxy 10.56.200.10 connect to port 8080 failed" and from the CUAE Designer when I deploy the following error: "Could not log into Application Server" Any idea? _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com

Re: [Cuae-developers] Problem with install Cisco Unified ApplicationServe

2008-11-20T20:52:26Z

Brief set of install steps. 1. Install Prereqs 2. Install Platform Services installer 3. Install Application Server installer 4. Install Media Engine installer 5. reboot After the system comes back up the App Server and Media Engine should start automatically. Let's say, for example, that the server's ip address is 10.1.1.2 You should then be able to access the administration webpage at [url=http://10.1.1.2/cuaeadmin]http://10.1.1.2/cuaeadmin[/url] Are you able to access that webpage? If so, the first time you access it after a new install, you'll see the EULA and you'll be prompted to set some more passwords. After you set the passwords, you should be able to login to the admin page. (username is administrator and the admin password you just set) Can you get this far? Can you login to the app server? -----Original Message----- From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Jose Angel Martinez Perez Sent: Thursday, November 20, 2008 5:33 AM To: cuae-developers@developer.cisco.com Subject: [Cuae-developers] Problem with install Cisco Unified ApplicationServer Hello everybody, I am trying to install CUAE, I followed all the steps in the web and I have installed all the software marked as a prerequisite. The main problem is that it is not exactly that I take to run the environment. I tried to use the sample makeCall but I get the following error when carrying out deploy: "Could not log into Application Server" And, I don't enter to [url=http://]http://[/url]/cuaeadmin Someone I can explain the procedure to start the server CUAE and what might be the problem? Thank you very much. _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com

Re: [Cuae-beta] upgrading to cuae 2.5.1 GA

2008-10-22T00:22:21Z

The Administration Guide describes the backup and restore process. Here is a direct link to the particular section [url=http://www.cisco.com/en/US/docs/voice_ip_comm/cuae/2_5/english/administration/guide/backup.html]http://www.cisco.com/en/US/docs/voice_ip_comm/cuae/2_5/english/administration/guide/backup.html[/url] Essentially cuae-backup will backup the 'mce' database, any other additional databases in MySQL will need to be specified manually (read the section in the admin guide for directions). So what other databases are there is probably your next question... If you'd like to see what all databases are contained in your MySQL installation do something like: c:\> mysql -u root -p Enter Password: ******* Welcome to the MySQL monitor. Commands end with ; or \g. mysql> list databases; [i]------------------[/i] Database [i]------------------[/i] ciscodevicelistx icanhaz mce mce_standby mysql test [i]------------------[/i] -----Original Message----- From: cuae-beta-bounces@developer.cisco.com [strike]mailto:cuae-beta-bounces@developer.cisco.com[/strike] On Behalf Of NANI BALASUBRAMANIAM Sent: Tuesday, October 21, 2008 2:04 PM To: cuae-beta@developer.cisco.com Subject: Re: [Cuae-beta] upgrading to cuae 2.5.1 GA ok. what exactly should I backup? _______________________________________________ Cuae-beta mailing list Cuae-beta@developer.cisco.com _______________________________________________ Cuae-beta mailing list Cuae-beta@developer.cisco.com

Re: [Cuae-beta] upgrading to cuae 2.5.1 GA

2008-10-21T23:52:14Z

As for the backup... It is certainly safest if you take a backup first. My experience is: if you take the time to do a backup, you won't need it. If you don't take a backup first, something will go wrong. Again, this is maybe just my luck :) -----Original Message----- From: cuae-beta-bounces@developer.cisco.com [strike]mailto:cuae-beta-bounces@developer.cisco.com[/strike] On Behalf Of NANI BALASUBRAMANIAM Sent: Tuesday, October 21, 2008 1:42 PM To: cuae-beta@developer.cisco.com Subject: [Cuae-beta] upgrading to cuae 2.5.1 GA Hi, I have cuae 2.5 beta 4 installed in production server. I will be upgrading to 2.5.1 GA release. do i have to back up anything? is it ok just do the upgrade? that is... running coreaddendum first, then platsvc, appsrv and media engine. thanks, N _______________________________________________ Cuae-beta mailing list Cuae-beta@developer.cisco.com _______________________________________________ Cuae-beta mailing list Cuae-beta@developer.cisco.com

Re: [Cuae-beta] upgrading to cuae 2.5.1 GA

2008-10-21T23:45:12Z

Your plan is correct. coreaddendum first, then reboot. Next platsvc, appsrv and media engine, then reboot. -----Original Message----- From: cuae-beta-bounces@developer.cisco.com [strike]mailto:cuae-beta-bounces@developer.cisco.com[/strike] On Behalf Of NANI BALASUBRAMANIAM Sent: Tuesday, October 21, 2008 1:42 PM To: cuae-beta@developer.cisco.com Subject: [Cuae-beta] upgrading to cuae 2.5.1 GA Hi, I have cuae 2.5 beta 4 installed in production server. I will be upgrading to 2.5.1 GA release. do i have to back up anything? is it ok just do the upgrade? that is... running coreaddendum first, then platsvc, appsrv and media engine. thanks, N _______________________________________________ Cuae-beta mailing list Cuae-beta@developer.cisco.com _______________________________________________ Cuae-beta mailing list Cuae-beta@developer.cisco.com

EoS and EoL dates announced for Cisco Unified Application Environment 2.3

2008-09-11T22:07:40Z

Cisco® announces the end-of-sale and end-of life dates for the Cisco Unified Application Environment 2.3. Please see the [url=http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7047/ps7058/end_of_life_notice_c51-491724.html]End-of-Sale and End-of-Life Announcement for the Cisco Unified Application Environment 2.3[/url] for details. [b]End-of-Life Announcement Date:[/b] August 29, 2008 The date the document that announces the end of sale and end of life of a product is distributed to the general public. [b]End-of-Sale Date:[/b] February 27, 2009 The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. [b]End of SW Maintenance Releases Date:[/b] App. SW - February 27, 2010 The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software. [b]Last Date of Support:[/b] App. SW - February 27, 2012 The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.

Re: [Cuae-developers] Maximum recommended application instances

2008-09-03T22:39:29Z

Understood. I don't have an ETA the doc will be available, but we're aware that folks are asking for it sooner than later. Once it is ready, it will be posted to Cisco.com and also linked to from the developer wiki. From: Vasu Ramachandra (varamach) Sent: Tuesday, September 02, 2008 4:28 PM To: Daniel Bethke (dbethke); 'cuae-developers@developer.cisco.com' Cc: gsp-cae(mailer list) Subject: RE: [Cuae-developers] Maximum recommended application instances Thanks Daniel, A SRND type of doc would definitely be handy for us. Currently, our custom app is running on an App Server (on a 7845) that has the media Engine co-resident. But we have the freedom to architect the solution that would help us scale to the customer needs. If we have ball park numbers, it will help us tailor the architecture around those numbers. We are looking to scale in the recommended fashion, obviously. Regards, Vasu ________________________________ From: Daniel Bethke (dbethke) Sent: Tuesday, September 02, 2008 11:51 AM To: Vasu Ramachandra (varamach); cuae-developers@developer.cisco.com Subject: RE: [Cuae-developers] Maximum recommended application instances Exact guidance is hard to provide because there are a lot of variables and unknowns. Here's some things to think about First of all, the logic in the app or apps would play a big role in how man concurrent scrip instances could be run. If the app requires a lot of computation from the App Server, then it couldn't run as many concurrent instances. If it is very light on the App Server, you could have a lot of concurrent instances. Second of all, is this an App Server-only box? Or is the App Server and Media Engine co-resident? Media Engine obviously requires a portion of the system resources so if this is co-resident, it should be factored in. Third, which particular hardware platform are you using? A 7845 has double the resources of a 7835 or 7825 so it would be able to handle a larger load. Basically, it comes down to load/performance testing the apps involved, especially if they are custom written apps. We're working on making a doc to provide ballpark performance numbers and sizing guidelines, for various hardware platforms and some apps we've made... but those numbers may not apply to your case directly. It's best to test a custom app yourself. From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Vasu Ramachandra (varamach) Sent: Tuesday, September 02, 2008 10:10 AM To: cuae-developers@developer.cisco.com Subject: [Cuae-developers] Maximum recommended application instances Hi, I would like some guidance here. The fully licensed CUAE states that the maximum number of possible application sessions is unlimited, and the licensed value is 100. Is there a max recommeded number of application scripts for production environments ? The max number of sessions for the Media engine is probably restricted to 240. Please let me know if there is any documentation with this regard that one can refer to. Thanks & Regards, Vasu _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com Attachment not added (content type not allowed): "att1.html"

Re: [Cuae-developers] Maximum recommended application instances

2008-09-02T20:50:59Z

Exact guidance is hard to provide because there are a lot of variables and unknowns. Here's some things to think about First of all, the logic in the app or apps would play a big role in how man concurrent scrip instances could be run. If the app requires a lot of computation from the App Server, then it couldn't run as many concurrent instances. If it is very light on the App Server, you could have a lot of concurrent instances. Second of all, is this an App Server-only box? Or is the App Server and Media Engine co-resident? Media Engine obviously requires a portion of the system resources so if this is co-resident, it should be factored in. Third, which particular hardware platform are you using? A 7845 has double the resources of a 7835 or 7825 so it would be able to handle a larger load. Basically, it comes down to load/performance testing the apps involved, especially if they are custom written apps. We're working on making a doc to provide ballpark performance numbers and sizing guidelines, for various hardware platforms and some apps we've made... but those numbers may not apply to your case directly. It's best to test a custom app yourself. From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Vasu Ramachandra (varamach) Sent: Tuesday, September 02, 2008 10:10 AM To: cuae-developers@developer.cisco.com Subject: [Cuae-developers] Maximum recommended application instances Hi, I would like some guidance here. The fully licensed CUAE states that the maximum number of possible application sessions is unlimited, and the licensed value is 100. Is there a max recommeded number of application scripts for production environments ? The max number of sessions for the Media engine is probably restricted to 240. Please let me know if there is any documentation with this regard that one can refer to. Thanks & Regards, Vasu _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com Attachment not added (content type not allowed): "att1.html"