Unable to access cuaeadmin after installing latest beta

List of active calls in a Monitored Device Pool

2009-02-04T19:59:49Z

We have a requirement to allow someone to call into CUAE, authenticate and then be presented with the audio of a random active call (this is for some form of government regulation). Is there a way in CUAE to basically get a list of active calls in a monitored device pool? As a follow up - does the CallID of those calls correspond to the UCM CallID? Thank you

Re: [Cuae-beta] Unable to access cuaeadmin and apps via normal ports

2008-10-03T22:16:56Z

Zafar - I was able to resolve this - it appears that the "Include" that was added to the configuration was at the top of the config file. I moved it to the bottom of the conf file and restarted apache and it works now. Thank you.

Unable to access cuaeadmin and apps via normal ports

2008-10-03T20:06:03Z

Running Beta4, I'm unable to access the /cuaeadmin page via the normal port 80, i have to access it via port 8080 directly and none of the app's I'm trying publish are working either when i try to access them via port :8000 Both the /cuaeadmin and host:8000/myapp return 404 errors. Additionally, i see the following the apache error logs when apache starts [Fri Oct 03 10:58:32 2008] [error] Cannot remove module mod_metreos_http.c: not found in module list [Fri Oct 03 10:58:32 2008] [error] Cannot remove module mod_unique_id.c: not found in module list [Fri Oct 03 10:58:32 2008] [error] Cannot remove module mod_expires.c: not found in module list [Fri Oct 03 10:58:32 2008] [error] Cannot remove module mod_rewrite.c: not found in module list [Fri Oct 03 10:58:32 2008] [error] Cannot remove module mod_proxy.c: not found in module list [Fri Oct 03 10:58:32 2008] [error] Cannot remove module mod_headers.c: not found in module list Processing config directory: c:/program files/cisco systems/unified application environment/system/apache/conf/ Processing config file: c:/program files/cisco systems/unified application environment/system/apache/conf/cuaeadmin.conf Processing config file: c:/program files/cisco systems/unified application environment/system/apache/conf/grxml_expires.conf [Fri Oct 03 10:58:32 2008] [warn] module mod_expires.c is already added, skipping Processing config file: c:/program files/cisco systems/unified application environment/system/apache/conf/mce.conf Processing config file: c:/program files/cisco systems/unified application environment/system/apache/conf/media.conf Processing config file: c:/program files/cisco systems/unified application environment/system/apache/conf/metreos_http.conf [Fri Oct 03 10:58:32 2008] [warn] Loaded DSO modules/mod_unique_id.so uses plain Apache 1.3 API, this module might crash under EAPI! (please recompile it with -DEAPI) [Fri Oct 03 10:58:32 2008] [warn] Loaded DSO C:/Program Files/Cisco Systems/Unified Application Environment/System/Apache/modules/mod_metreos_http.so uses plain Apache 1.3 API, this module might crash under EAPI! (please recompile it with -DEAPI) Processing config file: c:/program files/cisco systems/unified application environment/system/apache/conf/radianta.conf [Fri Oct 03 10:58:32 2008] [warn] Loaded DSO c:/PHP/php5apache.dll uses plain Apache 1.3 API, this module might crash under EAPI! (please recompile it with -DEAPI)

Re: [Cuae-developers] Setup wizard?

2008-10-03T05:23:03Z

Here is the stack trace from the wrapper.log: STATUS | wrapper | 2008/10/02 20:17:20 | <-- Wrapper Stopped STATUS | wrapper | 2008/10/02 20:18:21 | --> Wrapper Started as Service STATUS | wrapper | 2008/10/02 20:18:21 | Launching a JVM... INFO | jvm 1 | 2008/10/02 20:18:24 | Wrapper (Version 3.2.3) [url=http://wrapper.tanukisoftware.org]http://wrapper.tanukisoftware.org[/url] INFO | jvm 1 | 2008/10/02 20:18:24 | Copyright 1999-2006 Tanuki Software, Inc. All Rights Reserved. INFO | jvm 1 | 2008/10/02 20:18:24 | INFO | jvm 1 | 2008/10/02 20:18:29 | Management Server started INFO | jvm 1 | 2008/10/02 20:18:29 | 2008-10-02 20:18:29.179::INFO: Logging to STDERR via org.mortbay.log.StdErrLog INFO | jvm 1 | 2008/10/02 20:18:29 | 2008-10-02 20:18:29.758::INFO: jetty-6.1.8 INFO | jvm 1 | 2008/10/02 20:18:33 | 2008-10-02 20:18:33.287::INFO: Extract jar:file:/C:/Program%20Files/Cisco%20Systems/Unified%20Application%20Environment/MgmtServiceLauncher/lib/cuaeadmin-2.5.0-SNAPSHOT.war!/ to C:\WINDOWS\TEMP\Jetty_0_0_0_0_8080_cuaeadmin-2.5.0-SNAPSHOT.war__cuaeadmin__-js8lj8\webapp INFO | jvm 1 | 2008/10/02 20:18:48 | 2008-10-02 20:18:48.124::INFO: NO JSP Support for /cuaeadmin, did not find org.apache.jasper.servlet.JspServlet INFO | jvm 1 | 2008/10/02 20:18:52 | 2008-10-02 20:18:52.871::INFO: Opened C:\Program Files\Cisco Systems\Unified Application Environment\Logs\jetty-2008_10_03.log INFO | jvm 1 | 2008/10/02 20:18:52 | 2008-10-02 20:18:52.012::INFO: Started SelectChannelConnector@0.0.0.0:8080 INFO | jvm 1 | 2008/10/02 20:18:52 | Administration UI started INFO | jvm 1 | 2008/10/02 20:20:03 | cisco.uc.cuae.mgmt.Management$DataObjectNotFoundException: errorCode=1504; errorString=DataObjectNotFound; detail=Unable to determine state of management service setup.; data=null; ; ; expectedSize=1; actualSize=null; INFO | jvm 1 | 2008/10/02 20:20:03 | at cisco.uc.cuae.mgmt.ExceptionFactory.buildDataObjectNotFound(ExceptionFactory.java:138) INFO | jvm 1 | 2008/10/02 20:20:03 | at cisco.uc.cuae.mgmt.activity.CoreComponentManager.isServiceSetupInitialized(CoreComponentManager.java:958) INFO | jvm 1 | 2008/10/02 20:20:03 | at cisco.uc.cuae.mgmt.ImplManagementServer.isServiceSetupInitialized(ImplManagementServer.java:1470) INFO | jvm 1 | 2008/10/02 20:20:03 | at cisco.uc.cuae.mgmt.StubManagementServer$51.run(StubManagementServer.java:1346) INFO | jvm 1 | 2008/10/02 20:20:03 | at cisco.uc.cuae.mgmt.StubManagementServer$51.run(StubManagementServer.java:1341) INFO | jvm 1 | 2008/10/02 20:20:03 | at etch.bindings.java.support.StubBase.sessionMessage(StubBase.java:95) INFO | jvm 1 | 2008/10/02 20:20:03 | at etch.bindings.java.transport.DefaultDeliveryService.sessionMessage(DefaultDeliveryService.java:116) INFO | jvm 1 | 2008/10/02 20:20:03 | at etch.bindings.java.transport.PlainMailboxManager.sessionMessage(PlainMailboxManager.java:109) INFO | jvm 1 | 2008/10/02 20:20:03 | at etch.bindings.java.transport.Messagizer.sessionPacket(Messagizer.java:121) INFO | jvm 1 | 2008/10/02 20:20:03 | at etch.util.core.io.Packetizer.sessionData(Packetizer.java:183) INFO | jvm 1 | 2008/10/02 20:20:03 | at etch.util.core.io.TcpTransport.fireData(TcpTransport.java:359) INFO | jvm 1 | 2008/10/02 20:20:03 | at etch.util.core.io.TlsConnection.readSocket(TlsConnection.java:183) INFO | jvm 1 | 2008/10/02 20:20:03 | at etch.util.core.io.Connection.run0(Connection.java:129) INFO | jvm 1 | 2008/10/02 20:20:03 | at etch.util.Runner.run(Runner.java:77) INFO | jvm 1 | 2008/10/02 20:20:03 | at java.lang.Thread.run(Unknown Source) INFO | jvm 1 | 2008/10/02 20:20:03 | Caused by: com.mysql.jdbc.exceptions.MySQLSyntaxErrorException: Table 'mce.mce_system_configs' doesn't exist INFO | jvm 1 | 2008/10/02 20:20:03 | at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:1027) INFO | jvm 1 | 2008/10/02 20:20:03 | at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:957) INFO | jvm 1 | 2008/10/02 20:20:03 | at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:3376) INFO | jvm 1 | 2008/10/02 20:20:03 | at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:3308) INFO | jvm 1 | 2008/10/02 20:20:03 | at com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:1837) INFO | jvm 1 | 2008/10/02 20:20:03 | at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:1961) INFO | jvm 1 | 2008/10/02 20:20:03 | at com.mysql.jdbc.ConnectionImpl.execSQL(ConnectionImpl.java:2543) INFO | jvm 1 | 2008/10/02 20:20:03 | at com.mysql.jdbc.PreparedStatement.executeInternal(PreparedStatement.java:1737) INFO | jvm 1 | 2008/10/02 20:20:03 | at com.mysql.jdbc.PreparedStatement.executeQuery(PreparedStatement.java:1888) INFO | jvm 1 | 2008/10/02 20:20:03 | at cisco.uc.cuae.mgmt.db.DbImpl.queryParams(DbImpl.java:326) INFO | jvm 1 | 2008/10/02 20:20:03 | at cisco.uc.cuae.mgmt.db.DbImpl.queryParams(DbImpl.java:298) INFO | jvm 1 | 2008/10/02 20:20:03 | at cisco.uc.cuae.mgmt.db.DbAction.queryParams(DbAction.java:91) INFO | jvm 1 | 2008/10/02 20:20:03 | at cisco.uc.cuae.mgmt.activity.CoreComponentManager.isSystemConfigCreated(CoreComponentManager.java:806) INFO | jvm 1 | 2008/10/02 20:20:03 | at cisco.uc.cuae.mgmt.activity.CoreComponentManager.isServiceSetupInitialized(CoreComponentManager.java:948) INFO | jvm 1 | 2008/10/02 20:20:03 | ... 13 more INFO | jvm 1 | 2008/10/02 20:20:03 | [ERROR] ImplManagementServer cisco.uc.cuae.mgmt.Management$DataObjectNotFoundExcept

Re: [Cuae-developers] Setup wizard?

2008-10-03T05:18:18Z

I have confirmed via the msql client that I am able to connect to the mysql service with the configure password.

Setup wizard?

2008-10-03T02:01:52Z

I've gotten over the previous password issue and the mgmt service now starting, however when i try to access the /cuaeadmin page it returns a 404 and if I access the :8080/cuaeadmin page it displays but has a big error across the top stating: Could not detect whether or not setup wizard has been run.errorCode=1504; errorString=DataObjectNotFound; I cannot login to the webpage using administrator/metreos either Thank you

Re: [Cuae-developers] Unable to access cuaeadmin after installinglatest be

2008-10-02T23:46:38Z

Thats no problem, I'll be happy to change it. Can you let me know how many locations I need to change that password? Thanks. --Patrick

Re: [Cuae-developers] Unable to access cuaeadmin after installinglatest be

2008-10-02T22:46:55Z

Yes it actually does have an @ in it. Whats the proper way to change that information

Re: [Cuae-developers] Unable to access cuaeadmin after installinglatest be

2008-10-01T23:31:19Z

It appears I can't attach the file, contents are listed below: [list=1] [*]default configuration properties used for production. [/list] dbUri=mysql://root:XXXXXX@localhost:3306/mce [list=1] [*]use the following uri to start mgmt-service without tls [/list] #listenerUri=tcp://0.0.0.0:9001?Packetizer.maxPktSize=0 [list=1] [*]uncomment the following line to enable tls [/list] listenerUri=tls://0.0.0.0:9001?Packetizer.maxPktSize=0 listenerWait=60000 statsUri=tcp://localhost:9200 statPlotsPath=..\\..\\StatsService\\RRD images appServerUri=tcp://localhost:8120 logRootPath=..\\.. Logs logArchivePath=..\\.. Archives frameworkPath=..\\..\\Framework\\1.0 licInstallPath=..\\..\\LicenseServer Licenses licMgrPath=..\\.. LicenseServer appDeployPath=..\\..\\AppServer Deploy svcController=sc mibFilePath=..\\..\\Framework\\1.0 MIB regControllerType=WinReg

Re: [Cuae-developers] Unable to access cuaeadmin after installinglatest be

2008-10-01T23:27:06Z

I haven't changed anything, I've attached the file (XXXXX the usersname/password) Edited by: PATRICK ALAND on Oct 1, 2008 2:29 PM

Re: Unable to access cuaeadmin after installing latest beta

2008-10-01T22:57:02Z

I've noticed the following error in wrapper.log file on the server: STATUS | wrapper | 2008/09/30 23:35:09 | --> Wrapper Started as Service STATUS | wrapper | 2008/09/30 23:35:10 | Launching a JVM... INFO | jvm 1 | 2008/09/30 23:35:10 | Wrapper (Version 3.2.3) [url=http://wrapper.tanukisoftware.org]http://wrapper.tanukisoftware.org[/url] INFO | jvm 1 | 2008/09/30 23:35:10 | Copyright 1999-2006 Tanuki Software, Inc. All Rights Reserved. INFO | jvm 1 | 2008/09/30 23:35:10 | INFO | jvm 1 | 2008/09/30 23:35:10 | INFO | jvm 1 | 2008/09/30 23:35:10 | WrapperSimpleApp: Encountered an error running main: java.lang.IllegalArgumentException: port is not integer INFO | jvm 1 | 2008/09/30 23:35:10 | java.lang.IllegalArgumentException: port is not integer INFO | jvm 1 | 2008/09/30 23:35:10 | at etch.util.URL.checkNotInteger(URL.java:1283) INFO | jvm 1 | 2008/09/30 23:35:10 | at etch.util.URL.parseHostPort(URL.java:165) INFO | jvm 1 | 2008/09/30 23:35:10 | at etch.util.URL.parseHost(URL.java:138) INFO | jvm 1 | 2008/09/30 23:35:10 | at etch.util.URL.parse(URL.java:120) INFO | jvm 1 | 2008/09/30 23:35:10 | at etch.util.URL.(URL.java:38) INFO | jvm 1 | 2008/09/30 23:35:10 | at cisco.uc.cuae.mgmt.MainManagementListener.loadConfigFile(MainManagementListener.java:206) INFO | jvm 1 | 2008/09/30 23:35:10 | at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) INFO | jvm 1 | 2008/09/30 23:35:10 | at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) INFO | jvm 1 | 2008/09/30 23:35:10 | at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) INFO | jvm 1 | 2008/09/30 23:35:10 | at java.lang.reflect.Method.invoke(Unknown Source) INFO | jvm 1 | 2008/09/30 23:35:10 | at etch.util.cmd.OptParamBase.callMethod(OptParamBase.java:278) INFO | jvm 1 | 2008/09/30 23:35:10 | at etch.util.cmd.Option.deliverValue(Option.java:377) INFO | jvm 1 | 2008/09/30 23:35:10 | at etch.util.cmd.CommandParser.parse(CommandParser.java:239) INFO | jvm 1 | 2008/09/30 23:35:10 | at etch.util.cmd.Program.main(Program.java:41) INFO | jvm 1 | 2008/09/30 23:35:10 | at cisco.uc.cuae.mgmt.MainManagementListener.main(MainManagementListener.java:123) INFO | jvm 1 | 2008/09/30 23:35:10 | at com.cisco.cuae.mgmt.Launcher.startManagementServer(Launcher.java:31) INFO | jvm 1 | 2008/09/30 23:35:10 | at com.cisco.cuae.mgmt.Launcher.main(Launcher.java:92) INFO | jvm 1 | 2008/09/30 23:35:10 | at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) INFO | jvm 1 | 2008/09/30 23:35:10 | at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) INFO | jvm 1 | 2008/09/30 23:35:10 | at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) INFO | jvm 1 | 2008/09/30 23:35:10 | at java.lang.reflect.Method.invoke(Unknown Source) INFO | jvm 1 | 2008/09/30 23:35:10 | at org.tanukisoftware.wrapper.WrapperSimpleApp.run(WrapperSimpleApp.java:240) INFO | jvm 1 | 2008/09/30 23:35:10 | at java.lang.Thread.run(Unknown Source) STATUS | wrapper | 2008/09/30 23:35:12 | <-- Wrapper Stopped

Unable to access cuaeadmin after installing latest beta

2008-10-01T08:35:46Z

Hello, I just installed the latest beta build and am unable to access the admin page now I noticed that the mgmt service is not starting and when I try to start it I get: Error 1067: The process terminated unexpectedly Any help is appreciated. Thank you.