Re: [Cuae-developers] CUAE JTAPI 101 - Basics to get setup andrunning

Re: [Cuae-developers] Background Image

2009-03-25T01:41:39Z

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Re: [Cuae-developers] getting CUCM's IP via Management APIs

2009-02-11T00:48:26Z

Thanks Rajesh. From: Rajesh Vargheese (rvarghee) Sent: Tuesday, February 10, 2009 9:47 AM To: 'cuae-developers@developer.cisco.com'; Zafar Shakeel (zshakeel); J.D. Liau (jliau) Cc: 'Vadim Bruk' Subject: RE: getting CUCM's IP via Management APIs Getting CUCM Information using the management API Throughout the Management service, the pattern for retrieving lists of items (like connections, applications) is to call the "count" message followed by the "find" message (e.g. 'countConnection' then 'findConnections'). 'countConnection' will give you the number of connections, which you'll use as the limit parameter in 'findConnections'. API's to findConnections int countConnections(string constraint, Map substitutions) throws ManagementException Connection[] findConnections(string constraint, Map substitutions, int offset, int limit, SearchOptions options) throws InvalidArgumentException, ManagementException If you want to get an unfiltered list, the 'constraint' parameter to be the empty string, and 'substitutions' to be null (those fields provide SQL-like filtering of the result set). You can use some fancy filtering by using the constraints. In this case, you want all the CommunicationMangers, so you would the constraint with the type tag. String constraint = "@type == 'cisco.uc.cuae.mgmt.Management.CommunicationsManager'"; Connection[] clusters = mgmtService.findConnections(constraint, null, 0, Integer.MAX_VALUE, null); for (Connection cluster : clusters) { CommunicationsManager manager = (CommunicationsManager) cluster; for (ClusterNode node : manager.getNodes()) { // node.host is the IP address; .... } } Once you get the connections, the IP address is available in the ClusterNode. (Reference: Please look at Connections.txt in the etch IDL directory) Reference Structs: struct CommunicationsManager ( string version, string username, string password, string snmpCommunity, DevicePool[] devicePools, ClusterNode[] nodes ) extends Connection struct ClusterNode ( string id, string parentId, /** the name for this node */ string name, /** ip address of the node */ string host, /** whether it is a publisher */ boolean publisher, /** whether it supports call control */ boolean callControl, /** whether it is a cti manager */ boolean cti, SipDevicePool[] sipDevicePools, SipDomainProxy sipProxy ) Thanks, Rajesh From: Vadim Bruk [strike]mailto:Vadim.Bruk@litescape.com[/strike] Sent: Monday, February 09, 2009 10:23 PM To: Zafar Shakeel (zshakeel) Cc: Kayvan Alikhani Subject: getting CUCM's IP via Management APIs Hi Zafar, I have a question regarding accessing via management APIs CUCM's connection parameters configured in CUAE. Do I understand it correctly that I'll have to find a configured in QC CTI Monitored Device Pool and this pool object will have all the connection parameters (ip address and credentials)? If so then can you explain (or please forward this email to the best person) what are parameters into findDevicePools method: java.lang.String constraint, java.util.Map substitutions, java.lang.Integer offset, java.lang.Integer limit, Management.SearchOptions <[url=http://developer.cisco.com/static/cuae/2.5/2.5.1SR1/java/Management/cis]http://developer.cisco.com/static/cuae/2.5/2.5.1SR1/java/Management/cis[/url] co/uc/cuae/mgmt/Management.SearchOptions.html> options Thank you, Vadim. _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com Attachment not added (content type not allowed): "att1.html"

Re: [Cuae-developers] Management API link broken under Java?

2009-02-05T23:53:31Z

Matt: The Management API link is restored now. -Zafar -----Original Message----- From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Matt Stromske Sent: Thursday, February 05, 2009 9:03 AM To: cuae-developers@developer.cisco.com Subject: [Cuae-developers] Management API link broken under Java? These links appear to be broken. Anyone else seeing this? _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com

Re: [Cuae-developers] Call Park Event notification

2009-02-03T01:22:46Z

Hi Ankur: Take a look at the JTapiCallInactive event for calls on hold. [url=http://developer.cisco.com/static/cuae/2.5/current/Designer/Metreos.Prov]http://developer.cisco.com/static/cuae/2.5/current/Designer/Metreos.Prov[/url] iders.JTapi.JTapiCallInactive.html Thanks, -Zafar From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Ankur Shah (ankushah) Sent: Monday, February 02, 2009 10:57 AM To: cuae-developers@developer.cisco.com Subject: [Cuae-developers] Call Park Event notification Hi, Is there a way to get notified when a call is parked? Had a quick look at the JTAPI APIs and didn't see anything that can achieve that. Wondering if there are other creative ways of achieving this without making the solution a kludge. Ankur _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com Attachment not added (content type not allowed): "att1.html"

Re: [Cuae-developers] Create/Reserve Connection problems

2009-01-22T01:20:44Z

Tim: Can you set verbose logging on for app server and diagnostic flags for media server (as shown below) and send the matching set of media and app server log files. Also, which version of CUAE you are using ? 1. Change the line "Diagnostics.flags = 0" in the mmsserver.properties file (in the media engine config directory) as follows: Diagnostics.flags = ffffffff 2. Stop and restart media engine Just a note if you are using conference scheme (CreateConference & JoinConference), the conference resource is automatically freed up when the last participant leaves. For other resources, like the ones attached to CreateConnections etc, alternatively, you could keep track of exiting participants through either an exit request (softkey for example) or hang ups. For non host participant leaving the conference, you could cleanup that particular connection. Upon host (your Tx phone for example) exit, do the final clean up. -Zafar From: Tim Redekop [strike]mailto:tredekop@GTRI.com[/strike] Sent: Wednesday, January 21, 2009 10:43 AM To: Shameer Abdul Rasheed -X (shabdulr - Infosys at Cisco); Zafar Shakeel (zshakeel); cuae-developers@developer.cisco.com Subject: RE: [Cuae-developers] Create/Reserve Connection problems It would seem that no matter which Connection ID I monitor for OnDetectSilence, that it triggers from the time the connection was created. For example, if I DetectSilence->SilenceTime = 15000 (15 seconds) that it detects silence 15 seconds after the applications has started, even if I am still talking. I am using the DetectSilence so I can close all my connections. Is there another way to know when the connection no longer has any Tx so I can free up the conference/voice/rtp ports. Thanks Tim ________________________________ From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Shameer Abdul Rasheed -X (shabdulr - Infosys at Cisco) Sent: Tuesday, January 20, 2009 10:56 PM To: Zafar Shakeel (zshakeel); cuae-developers@developer.cisco.com Cc: Tim Redekop Subject: Re: [Cuae-developers] Create/Reserve Connection problems Hi Tim, As Zafar pointed out below, you need to set the MediaTxIP and Port to the Multicast IP and Port (239.0.0.1:20900) while doing the CreateConnection. But you need to use two CreateConnections, and the MediaTxIP and Port needs to be set to the Multicast IP and Port (239.0.0.1:20900) on the second CreateConnection. The first CreateConnection will have MediaTxIP and Port set to 0.0.0.0 and 0 (or any value for Port if '0' is not accepted by CUAE). Then do CreateConference with this connection Id. Now do another CreateConnection with MediaTxIP and Port set to the Multicast IP and Port (239.0.0.1:20900). Use Join Conference with the connectionId from this second CreateConnection. Now the media coming from the 'TxPhone' will reach CUAE through the first connection, which will be placed to the conference in which the second connection is present. The second connection multicasts your audio to all the listening 'RxPhones'. Please let us know if this works or not. Thanks, Shameer. ________________________________ From: Zafar Shakeel (zshakeel) Sent: Wednesday, January 21, 2009 7:15 AM To: Shameer Abdul Rasheed -X (shabdulr - Infosys at Cisco) Cc: Tim Redekop Subject: FW: [Cuae-developers] Create/Reserve Connection problems Hi Tim: What are the MediaTxIP and Port set to ? Are these set to multicast address or the ip/port of the Tx phone ? Shameer: Can you also please take a look at Tim's description below. I have not worked with multicast paging much. Thanks, -Zafar From: Tim Redekop [strike]mailto:tredekop@GTRI.com[/strike] Sent: Tuesday, January 20, 2009 2:35 PM To: Zafar Shakeel (zshakeel) Subject: RE: [Cuae-developers] Create/Reserve Connection problems Hi Zafar, This is what I have currently. HTTP Trigger->Create Connection Create Connection has the MediaTxIP and Port set, and I store the results of the ConnectionId, MediaRxIP and MediaRxPort to variables. Create Connection goes to Create Conference, passing the ConnectionId from above. I store the conferenceId to another variable Create Conference then goes to JoinConference passing the ConnectionId and ConferenceId to complete the conference. I then take the MediaRxIP and Port, and tell the Tx phone to Tx to this IP (RTPTx:10.38.50.54:20480) I tell my Rx Phones to RTPMRx to the IP and Port set in the CreateConnection, MediaTxIP and MediaTxPort (RTPMRx:239.0.0.1:20900) Using this setup, I don't have an audio passing from the Tx to the Rx phones, but if I change the Tx phone to RTPTx:239.0.0.1:20900) I get audio, but this ends up being very choppy and would seem that it doesn't use the Media server connection at all, which means I can't monitor the connection for silence. Any ideas what I am doing wrong? Thanks Tim ________________________________ From: Zafar Shakeel (zshakeel) [strike]mailto:zshakeel@cisco.com[/strike] Sent: Tuesday, January 20, 2009 3:13 PM To: Tim Redekop Subject: RE: [Cuae-developers] Create/Reserve Connection problems Hi Tim: You have mentioned that you have the app working if the triggering event is OnIncomingCall. However, it does not work if the triggering event is http ? Are there any other differences ? Trying to see what has the trigger got to do as seemingly it should not have much affect for what we are trying to work with. Thanks, -Zafar From: Tim Redekop [strike]mailto:tredekop@GTRI.com[/strike] Sent: Tuesday, January 20, 2009 11:39 AM To: Zafar Shakeel (zshakeel); J.D. Liau (jliau); Shameer Abdul Rasheed -X (shabdulr - Infosys at Cisco); cuae-developers@developer.cisco.com Subject: RE: [Cuae-developers] Create/Reserve Connection problems I did do that, but for some reason, when I tell my Tx phone to RTPTx:MediaRxIP:MediaRxPort I don't get the audio to the Rx phones. I have tried to create a conference as well but this to doesn't seem to work Tim ________________________________ From: Zafar Shakeel (zshakeel) [strike]mailto:zshakeel@cisco.com[/strike] Sent: Tuesday, January 20, 2009 11:53 AM To: Tim Redekop; J.D. Liau (jliau); Shameer Abdul Rasheed -X (shabdulr - Infosys at Cisco); cuae-developers@developer.cisco.com Subject: RE: [Cuae-developers] Create/Reserve Connection problems HI Tim: The difference between the two triggers for your application, is that the OnIncomingCall normally has an AnswerCall action in there. This AnswerCall implicitly invokes CreateConnection method. Since Http trigger does not have an AnswerCall in there, you could call CreateConnection to obtain MediaRxIP and MediaRxPort. -Zafar From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Tim Redekop Sent: Tuesday, January 20, 2009 9:21 AM To: J.D. Liau (jliau); Shameer Abdul Rasheed -X (shabdulr - Infosys at Cisco); cuae-developers@developer.cisco.com Subject: Re: [Cuae-developers] Create/Reserve Connection problems Does anyone know of a way or explain how to do this. I have a phone (Tx) that needs to send a broadcast out. I reserve a media connection from an Http trigger event and then create a conference and use the IP/Port of the conference connection and Pass that to the Tx phone to transmit to. I have the Rx phone attached to my MediaTxIP and MediaTxPort that is set in the Create Conference. I can get this working if I call into the CUAE with an OnIncomingCall, but I need this working based on an http trigger if possible. Thanks Tim ________________________________ From: J.D. Liau (jliau) [strike]mailto:jliau@cisco.com[/strike] Sent: Tuesday, January 20, 2009 10:09 AM To: Tim Redekop; Shameer Abdul Rasheed -X (shabdulr - Infosys at Cisco); cuae-developers@developer.cisco.com Subject: RE: [Cuae-developers] Create/Reserve Connection problems Hi Tim: I believe RTCP port and address are not used in CUAE/CUME. Yuo can ignore them and just use MediaRxIP and MediaRxPort. ________________________________ From: cuae-developers-bounces@developer.cisco.com on behalf of Tim Redekop Sent: Tue 1/20/2009 7:24 AM To: Shameer Abdul Rasheed -X (shabdulr - Infosys at Cisco); cuae-developers@developer.cisco.com Subject: Re: [Cuae-developers] Create/Reserve Connection problems Thanks Shameer, that is what i figured it was going to be. What is the RTCP address/port and what is it used for? Thanks Tim ________________________________ From: cuae-developers-bounces@developer.cisco.com on behalf of Shameer Abdul Rasheed -X (shabdulr - Infosys at Cisco) Sent: Tue 1/20/2009 12:41 AM To: Shameer Abdul Rasheed -X (shabdulr - Infosys at Cisco); cuae-developers@developer.cisco.com Subject: Re: [Cuae-developers] Create/Reserve Connection problems Hi Tim, By mistake I replied to the wrong post(I was replying to your other mail that was sent to me on this issue). In CreateConnection 'MediaRxControlIP / Port' refers to the RTCP address / port. You need to use the 'MediaRxIP' and 'MediaRxPort' instead for getting the RTP (media) IP and Port. Thanks, Shameer. -----Original Message----- From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Shameer Abdul Rasheed -X (shabdulr - Infosys at Cisco) Sent: Tuesday, January 20, 2009 12:56 PM To: cuae-developers@developer.cisco.com Subject: Re: [Cuae-developers] Create/Reserve Connection problems Hi Tim, I understand that you want to multicast some audio from the CUAE serve to a set of phones. Are you using a 'Play' command to play the media onto the conference? Or, can you please describe the scenario a bit more in detail? Thanks, Shameer. -----Original Message----- From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Tim Redekop Sent: Tuesday, January 20, 2009 12:36 AM To: cuae-developers@developer.cisco.com Subject: [Cuae-developers] Create/Reserve Connection problems I am trying to create a connection, and get the IP and Port number that is being used for this connection so I can tell the transmit phone where to transmit its Tx Audio to. Right now I have tried assigning a var to the MediaRxControlIP and MediaRxControlPort and get the flowwing error everytime Could not resolve ResultData field 'MediaRxControlIP' in action '633679534473483399' What am I doing wrong. Thanks Tim _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com Attachment not added (content type not allowed): "att1.html"

Re: [Cuae-developers] sftp server inaccessible. Connection lost

2009-01-21T07:34:34Z

Nani: Is your SFTP service running ? If not, could you try starting it. Any errors in the logs (management logs etc) indicating any SFTP related issues ? Thanks, -Zafar -----Original Message----- From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of NANI BALASUBRAMANIAM Sent: Tuesday, January 20, 2009 5:06 PM To: cuae-developers@developer.cisco.com Subject: [Cuae-developers] sftp server inaccessible. Connection lost I am trying to deploy CUAE application from the CUAD to the CUAE server. This is version 2.5.1 of cuae. I have cisco os 2003.1.2a, 2.5.1 new installation. I am getting an error " Build successful Deploying ... E908: SFTP server inaccessible. 'Connection lost' " I checked the ip address, username, password and everything looks good. Tried the same from another computer and experiencing the same issue? anything on the cuae side should be enabled? am I missing something? thanks! _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com

Re: [Cuae-developers] Create/Reserve Connection problems

2009-01-21T00:52:32Z

HI Tim: The difference between the two triggers for your application, is that the OnIncomingCall normally has an AnswerCall action in there. This AnswerCall implicitly invokes CreateConnection method. Since Http trigger does not have an AnswerCall in there, you could call CreateConnection to obtain MediaRxIP and MediaRxPort. -Zafar From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Tim Redekop Sent: Tuesday, January 20, 2009 9:21 AM To: J.D. Liau (jliau); Shameer Abdul Rasheed -X (shabdulr - Infosys at Cisco); cuae-developers@developer.cisco.com Subject: Re: [Cuae-developers] Create/Reserve Connection problems Does anyone know of a way or explain how to do this. I have a phone (Tx) that needs to send a broadcast out. I reserve a media connection from an Http trigger event and then create a conference and use the IP/Port of the conference connection and Pass that to the Tx phone to transmit to. I have the Rx phone attached to my MediaTxIP and MediaTxPort that is set in the Create Conference. I can get this working if I call into the CUAE with an OnIncomingCall, but I need this working based on an http trigger if possible. Thanks Tim ________________________________ From: J.D. Liau (jliau) [strike]mailto:jliau@cisco.com[/strike] Sent: Tuesday, January 20, 2009 10:09 AM To: Tim Redekop; Shameer Abdul Rasheed -X (shabdulr - Infosys at Cisco); cuae-developers@developer.cisco.com Subject: RE: [Cuae-developers] Create/Reserve Connection problems Hi Tim: I believe RTCP port and address are not used in CUAE/CUME. Yuo can ignore them and just use MediaRxIP and MediaRxPort. ________________________________ From: cuae-developers-bounces@developer.cisco.com on behalf of Tim Redekop Sent: Tue 1/20/2009 7:24 AM To: Shameer Abdul Rasheed -X (shabdulr - Infosys at Cisco); cuae-developers@developer.cisco.com Subject: Re: [Cuae-developers] Create/Reserve Connection problems Thanks Shameer, that is what i figured it was going to be. What is the RTCP address/port and what is it used for? Thanks Tim ________________________________ From: cuae-developers-bounces@developer.cisco.com on behalf of Shameer Abdul Rasheed -X (shabdulr - Infosys at Cisco) Sent: Tue 1/20/2009 12:41 AM To: Shameer Abdul Rasheed -X (shabdulr - Infosys at Cisco); cuae-developers@developer.cisco.com Subject: Re: [Cuae-developers] Create/Reserve Connection problems Hi Tim, By mistake I replied to the wrong post(I was replying to your other mail that was sent to me on this issue). In CreateConnection 'MediaRxControlIP / Port' refers to the RTCP address / port. You need to use the 'MediaRxIP' and 'MediaRxPort' instead for getting the RTP (media) IP and Port. Thanks, Shameer. -----Original Message----- From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Shameer Abdul Rasheed -X (shabdulr - Infosys at Cisco) Sent: Tuesday, January 20, 2009 12:56 PM To: cuae-developers@developer.cisco.com Subject: Re: [Cuae-developers] Create/Reserve Connection problems Hi Tim, I understand that you want to multicast some audio from the CUAE serve to a set of phones. Are you using a 'Play' command to play the media onto the conference? Or, can you please describe the scenario a bit more in detail? Thanks, Shameer. -----Original Message----- From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Tim Redekop Sent: Tuesday, January 20, 2009 12:36 AM To: cuae-developers@developer.cisco.com Subject: [Cuae-developers] Create/Reserve Connection problems I am trying to create a connection, and get the IP and Port number that is being used for this connection so I can tell the transmit phone where to transmit its Tx Audio to. Right now I have tried assigning a var to the MediaRxControlIP and MediaRxControlPort and get the flowwing error everytime Could not resolve ResultData field 'MediaRxControlIP' in action '633679534473483399' What am I doing wrong. Thanks Tim _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com Attachment not added (content type not allowed): "att1.html"

Re: [Cuae-developers] MakeConference Tutorial in Java?

2009-01-17T03:02:00Z

Sou: There is only a designer conference example with code. [url=http://cuaesdk.svn.sourceforge.net/viewvc/cuaesdk/trunk/examples/MakeCon]http://cuaesdk.svn.sourceforge.net/viewvc/cuaesdk/trunk/examples/MakeCon[/url] ference/src/ -Zafar From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Sou Vang Sent: Friday, January 16, 2009 12:53 PM To: cuae-developers@developer.cisco.com Subject: [Cuae-developers] MakeConference Tutorial in Java? Hello, Are there any examples or tutorials of MakeConference in java that I can take or look at or any tutorials on creating conferencing calls? Thanks, Sou _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com Attachment not added (content type not allowed): "att1.html"

Re: [Cuae-developers] CIPC softphone fastbusy

2009-01-15T05:48:01Z

Regan: No special considerations with IPC. If the IPC call is triggering the CUAE application, then the app server logs in verbose mode might help. Verify that there is not filter on your AnswerCall application to only respond to calls from certain number or devices, for example the "To" parameter set to something specific. Thanks, -Zafar -----Original Message----- From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Regan DeDiana Sent: Wednesday, January 14, 2009 3:30 PM To: cuae-developers@developer.cisco.com Subject: [Cuae-developers] CIPC softphone fastbusy Hello all, i have the AnswerCall application running on my new build of CUAE. the application works well when dialing from a physical hard attached to the same switch, however, if i use the CIPC softphone for testing the app, i receive a fast busy IE: IP Phone 1008 -> Dials -> AnswerCall Trigger 51109 -> [b]Success[/b] IPC Softphone 1009 -> Dials -> AnswerCall Trigger 51109 -> [b]Failure[/b] IPC 1009 ->Dials -> 1008 -> [b]Success[/b] all the settings appear to be consistent between the Physical IP Phone and the Softphone. the only difference, is that the softphone is not directly on the same network the CUAE/UCM servers exist. but that doesn't seem to explain the fast busy. are there any special considerations when using IPC and CUAE? thanks again, Regan _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com

Re: [Cuae-developers] Timer problem receiving event for OnTimerFire

2009-01-15T00:26:11Z

Hi Stephen: I just tested it on 2.5.1 and appears working fine. As Shameer mentions, since you are using AddTriggerTimer, you would need to create a new script to trigger off the OnTimerFire event this first script is generating. Thanks, -Zafar -----Original Message----- From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Shameer Abdul Rasheed -X (shabdulr - Infosys at Cisco) Sent: Wednesday, January 14, 2009 5:53 AM To: cuae-developers@developer.cisco.com Subject: Re: [Cuae-developers] Timer problem recieving event for OnTimerFire Hi Stephen, AddTriggerTimer will trigger a new script whose triggering event is 'OnTimerfire'. From the description 'The OnTimerFire event is never triggered within the script', it looks like you have a non-trigger-timer handler within a script, which does not get invoked in this case (timer added using AddTriggerTimer). Can you please confirm this. Thanks, Shameer. -----Original Message----- From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of STEPHEN WELSH Sent: Wednesday, January 14, 2009 3:40 PM To: cuae-developers@developer.cisco.com Subject: [Cuae-developers] Timer problem recieving event for OnTimerFire I've configured a basic CUAD script to create a triggered timer event in order to have a recurring timer that can process data in the background. I'm calling the 'AddTriggerTimer' action with a static TimerUserData value and appropriate start and recurring values (3 and 10 seconds). The OnTimerFire event is never triggered within the script, I've specified the TimerUserData to match the value when creating the Triggered Timer. When I enable logging I can see the timer provider event, but I get the 'No handler registered for incoming event' As far as I can tell this is a bug with the registration mechanism in CUAE 2.5(1), if this is the case, and idea when the next SR is out, and will this be fixed? Here is the log output: 09:30:53.820 V R No handler registered for incoming event: InternalMessage: Type: EventMessage Message ID: Metreos.Providers.TimerFacility.TimerFire Routing GUID: 2865e2f0-d90d-4fd0-8789-d3da57e9d53b Source: TimerFacility SourceType: Provider SourceQueue: specified Destination: Router routing guid: 2865e2f0-d90d-4fd0-8789-d3da57e9d53b suppress 'nohandler': False userdata: unspecified eventtype: Triggering hiddendata: unspecified session guid: unspecified hiddendata1: unspecified Fields: timerUserData: 123 timerId: f48098c0-77e0-4086-a4cd-1bfa6b86f27e Thanks Stephen Welsh _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com

Re: [Cuae-developers] HttpMakeCall (Java Version) problems

2009-01-15T00:14:31Z

Matt: Logs show " trigger changes for not loaded application" Is the application installed on the cuae server by using "cuae package" and "cuae install" commands ? And is it showing "running" state under Applications menu in cuae console. Thanks, -Zafar -----Original Message----- From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Matt Stromske Sent: Wednesday, January 14, 2009 9:56 AM To: cuae-developers@developer.cisco.com Subject: [Cuae-developers] HttpMakeCall (Java Version) problems Hello, Trying to run the HttpMakeCall (java version) and can't get it to work. When I attempt to trigger the application with the browser, the browser responds "Connection Interrupted". Also, checking the app logs, I see: Warning: R Ignoring trigger changes for not loaded application: {1=HttpMakeCall} 2009:01:14::11:52:34(40): Warning: EPM Msg from etch csharp runtime: The handshake failed due to an unexpected packet format. Any ideas? Matt _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com

Re: [Cuae-developers] JTAPIConnect Application Error

2009-01-14T03:54:17Z

Hi Regan: Can you verify if the ccmadministrator (case sensitivity) is same in both places (CCM and CUAE). I have seen the issues where CCM has it as CCMAdministrator and if it used as ccmadministrator in CUAE pools. -Zafar -----Original Message----- From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Regan DeDiana Sent: Tuesday, January 13, 2009 1:41 PM To: cuae-developers@developer.cisco.com Subject: Re: [Cuae-developers] JTAPIConnect Application Error Roles Standard AXL API Access Standard Admin Rep Tool Admin Standard CCM Admin Users Standard CCMAdmin Administration Standard CTI Allow Control lf All Devices Standard EM Authentication Proxy rights Standard RealtimeAndTraceCollection Standard SERVICEABILITY Administration the communication between the servers should be good. same switch and the makecall and answercall sample apps worked ok. _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com

Re: [Cuae-developers] CUAE 2.4 upgrade to CUAE 2.5 ciscodevicelistx notup

2009-01-14T02:00:34Z

Aaron: Upon app server restart, the CDL refresh is automatically forced. During this time, if you invoke extension manually, it will be blocked and the message will be generated as your logs show. At the end of a refresh, the app server logs would show something like "CDL refresh completed ..." Are you actually finding some devices missing from your CDLX which were there before the upgrade ? Thanks, -Zafar -----Original Message----- From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Aaron Ragheb Sent: Tuesday, January 13, 2009 11:39 AM To: cuae-developers@developer.cisco.com Subject: [Cuae-developers] CUAE 2.4 upgrade to CUAE 2.5 ciscodevicelistx notupdating Another problem with same upgrade: my devicelistx cache is never updated properly. I have seen this before on another 2.5 installation, but was never able to resolve it. I can try forcing the update by invoking the extension in the plugin, but I typically get this: 2009:01:13::14:29:27(78): Info: CDL Application forced Cisco device cache refresh. 2009:01:13::14:29:27(79): Warning: CDL Another refresh is currently executing. The manual refresh request has been dropped. 2009:01:13::14:29:27(79): Verbose: MI IpcServer::Write Also, when the server first starts up I sometimes see it adding lots of SEP* devices and then suddenlysaying it can't connect to the media engine: 2009:01:13::13:56:32(98): Verbose: CDL Adding new device: name: SEP000FFFFFF004, ip: 192.168.102.25, type: 35, css: , description: Test Phone 4, status: 1, ccmip: 192.168.102.18, lastRegistered: Tuesday, January 13, 2009, username: , physicalAddress: 000FFFFFF004, extn: 4366, extnInetAddress: 192.168.102.25 2009:01:13::13:56:32(98): Verbose: CDL Adding new device: name: SEP000FFFFFF005, ip: 192.168.102.25, type: 35, css: , description: Test Phone 5, status: 1, ccmip: 192.168.102.18, lastRegistered: Tuesday, January 13, 2009, username: , physicalAddress: 000FFFFFF005, extn: 4367, extnInetAddress: 192.168.102.25 2009:01:13::13:56:35(42): Verbose: CDL Adding new device: name: SEP001B2A8A2BDF, ip: 192.168.102.212, type: 30018, css: , description: xxxxxx, status: 1, ccmip: 192.168.102.18, lastRegistered: Tuesday, November 25, 2008, username: xxxxx, physicalAddress: 001B2A8A2BDF, extn: 7822, extnInetAddress: 192.168.102.212 2009:01:13::13:56:38(56): Info: MCP Unable to connect to media server 192.168.102.25 (192.168.102.25) I don't know if that last message is a real problem or not, but it should be able to connect to it, as it is the same box. also: the password was set correctly during installation...(I will try to verify that next). _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com

Re: [Cuae-developers] CUAE 2.4 upgrade to CUAE 2.5 voice recognitionprobl

2009-01-14T01:50:44Z

Hi Aaron: There are install/upgrade logs in the c:\ drive. Can you zip those up please. Just confirming that the new HMP version you installed is HMP 3.0 SU 225 ? Is HMP running as shown below: Also, is the issue only specific to VoiceRec ? meaning the standard MakeCall and AnswerCall type applications are working fine ? Thanks, -Zafar -----Original Message----- From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Aaron Ragheb Sent: Tuesday, January 13, 2009 11:27 AM To: cuae-developers@developer.cisco.com Subject: [Cuae-developers] CUAE 2.4 upgrade to CUAE 2.5 voice recognitionproblem Hi guys, I just upgraded a 2.4 server to 2.5 and am having some issues. I uinstalled HMP and CUAE 2.4. I did [u]not[/u] uninstall the OSR portion. This machine hosts the OSR server portion. I installed HMP and CUAE 2.5. The VR fails to work. The media server log shows the following error: Jan 13 14:20:09.750(3) IPCF play posted to IPC client 1 Jan 13 14:20:09.765(3) IPCF command is VOICEREC Jan 13 14:20:09.765(4) POOL svc thread 3332 has session 4 command voicerec Jan 13 14:20:09.765(3) ASRX VR channel created on session 4 Jan 13 14:20:09.765(3) ASRX speechworks engine initialized Jan 13 14:20:09.765(3) ASRX new voice recognition channel created Jan 13 14:20:09.765(3) S004 op 15 using vox36 Jan 13 14:20:09.765(3) ASRX speechworks engine initialized Jan 13 14:20:09.765(8) ASRX unable to create recognizer for device 36, error code=21 Jan 13 14:20:09.765(8) S004 could not activate ASR channel Jan 13 14:20:09.765(3) POOL svc thread 3332 is idle Jan 13 14:20:09.765(3) S004 op 15 vox36 released Jan 13 14:20:09.765(4) S004 operation 15 voicerec end Jan 13 14:20:09.765(4) APMQ session 4 voiceRec result 7 Jan 13 14:20:09.765(3) IPCF voiceRec posted to IPC client 1 Any help would be much appreciated. Aaron _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com Attachment not added (content type not allowed): "att1.html" Attachment not added (content type not allowed): "image001.png"

Re: [Cuae-developers] determine if call forwarded to voicemail

2009-01-12T23:02:07Z

Hi Steve: CUAE would not know if a call has been forwarded to another destination. -Zafar From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Steve Nelson (stnelson) Sent: Monday, January 12, 2009 6:48 AM To: cuae-developers@developer.cisco.com Subject: [Cuae-developers] determine if call forwarded to voicemail Is there any way to determine if a call placed using CUAE has been forwarded to a voicemail system? Thanks, Steve Nelson _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com Attachment not added (content type not allowed): "att1.html"

Re: [Cuae-developers] Same Triggering event for multiple applications

2009-01-10T08:05:11Z

Hi Ankur: You may have to go with a master script which calls the two sub scripts (for example through http triggers). -Zafar From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Ankur Shah (ankushah) Sent: Friday, January 09, 2009 4:29 PM To: cuae-developers@developer.cisco.com Subject: [Cuae-developers] Same Triggering event for multiple applications Hi, I think this is well known but something I just ran into and would like to clarify once again. Basically i have an Etch and Designer app. that i'd like both triggered on JTAPICallInitiated, correct me if I am wrong but you can't have multiple apps. (irrespective of whether they are Etch or Designer or a combination of both) triggered on the same event, right? If so, is there a work around for this? Ankur _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com Attachment not added (content type not allowed): "att1.html"

Re: [Cuae-developers] Call Recording

2009-01-09T00:22:31Z

Hi Tim: When the incoming call is answered, a CreateConnection is implicitly called. You can just pass the connectionId of this answered call to Record action to do the recording. Similarly, when you have a conference established, just pass the conferenceId (instead of connectionId) to the Record action. Thanks, -Zafar -----Original Message----- From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Tim Redekop Sent: Thursday, January 08, 2009 9:59 AM To: Rajesh Vargheese (rvarghee); cuae-developers@developer.cisco.com Subject: Re: [Cuae-developers] Call Recording What I have right now is an incoming call to a phone, and I am trying to record this call. SilentMonitoring sounds like what I am trying to do as long as I can record this. Right now there is no conferencing, so when the call is answered, I create a connection to the media server. This is where I am not sure that I am setting this up right. Thanks -----Original Message----- From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Rajesh Vargheese (rvarghee) Sent: Thursday, January 08, 2009 10:33 AM To: cuae-developers@developer.cisco.com Subject: Re: [Cuae-developers] Call Recording Tim, In your email, you mentioned that you are recording the phone call for both parties. How are you getting the media engine in the picture. Is it a conference between the 3 legs (media engine and the 2 phones) The stream needs to come to the media engine for it to record. If you want to get the rtp stream between the two phones, you can use the SilentMonitoring feature. Let me know if you need more information on this. Thanks, Rajesh -----Original Message----- From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Tim Redekop Sent: Thursday, January 08, 2009 10:47 AM To: cuae-developers@developer.cisco.com Subject: [Cuae-developers] Call Recording I am trying to record a phone call of both parties. I have a create connection and the record steps in place and can see that the call looks like it is being recorded. I get a wav file and the recording stops when i use the StopMediaOperation. But when I listen to the file, there is no audio, even thought the file size is 1MB. I am not sure about the settings for the create connection, ie MediaTxIP and MediaTxPort and what they should be set to. Thanks Tim _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com

Re: [Cuae-developers] msbuild is not recognized

2009-01-03T03:14:52Z

Hi Regan: MSBuild is the build platform for Microsoft and Visual Studio. For Visual Studio 2005 (8.0) the MSBuild tools are contained within the .NET Framework 2.0 I see it in c:\windows\microsoft.NET\Framework\v2.0.50727 Once you have it, add it to your path as well. Thanks, -Zafar -----Original Message----- From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Regan DeDiana Sent: Friday, January 02, 2009 8:21 AM To: cuae-developers@developer.cisco.com Subject: [Cuae-developers] msbuild is not recognized i have a server with win2k3 which as been upgraded from 2.5.0.x to 2.5.1.10. The procedure: 1) Uninstall CUME 2) Uninstall CUAS 3) Uninstall Platform Services. 4) Install the new coreadd (Restart machine if installer asks you to do so) 5) Install Platform Services 6) Install CUAS 7) Install CUME then i installed VS2008 following this sample application: +[url=http://developer.cisco.com/web/cuae/wikidocs?src=/wiki/display/CUAE/Htt]http://developer.cisco.com/web/cuae/wikidocs?src=/wiki/display/CUAE/Htt[/url] pMakeCall+-+Csharp+Version+ i receive the error when instructued to issue the "msbuild" command. Error: [color=#0000ff][i]C:\Development\CSHARP\HttpMakeCall>msbuild[/i] [i]'msbuild' is not recognized as an internal or external command,[/i] [i]operable program or batch file.[/i] [/color][color=#000000]i tried seaching the system from the tool "msbuild" but could not find it. what installation is the "msbuild" tool included in? or how can i correct this? any help would be great, thanks, Reganbb Regan[/color] _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com Attachment not added (content type not allowed): "att1.html" Attachment not added (content type not allowed): "image001.png"

Re: [Cuae-developers] Exception has been thrown by the target ofaninvocat

2008-12-23T23:37:18Z

Daniel: As Rajesh requested, knowing CUAD version may help. This error could result due to more than one reason. One way it can occur if the package that defines a triggering event is gone. Some older designer showed similar errors due to copy/paste of Asynchronous actions between scripts. Was it compiling before making certain changes ? Can you do some investigation if a particular action or logic is causing this error message. That will help in narrowing it down. Thanks, -Zafar From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Rajesh Vargheese (rvarghee) Sent: Tuesday, December 23, 2008 6:42 AM To: Zigerlig Daniel (sg.labnet.ch); cuae-developers@developer.cisco.com Subject: Re: [Cuae-developers] Exception has been thrown by the target ofaninvocation. What version of the CUAD are you using? Do you get this error for all applications that you build, or for a specific application? Thanks, Rajesh ________________________________ From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Zigerlig Daniel (sg.labnet.ch) Sent: Tuesday, December 23, 2008 7:20 AM To: cuae-developers@developer.cisco.com Subject: [Cuae-developers] Exception has been thrown by the target of aninvocation. Hi everybody, I want to build/compile my script, but everytime i get this error: [list] [*] [list] [*] [list] [*] [list] [*]Build Started ---- [/list] [/list] [/list] [/list] Building ... Preparing to build 'script1' ... Could not build project Exception has been thrown by the target of an invocation. More information can be found in the 'errors.dat' file located in the 'obj' directory of the project Errors encountered during build Anybody got an idea how to solve it? Thanks in advance, Daniel Attachment (errors.dat): Full error information as follows: Source: mscorlib Message: Exception has been thrown by the target of an invocation.Stack Trace: System.Object _InvokeMethodFast(System.Object, System.Object[], System.SignatureStruct ByRef, System.Reflection.MethodAttributes, System.RuntimeTypeHandle) at System.RuntimeMethodHandle._InvokeMethodFast(Object target, Object[] arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner) at System.RuntimeMethodHandle.InvokeMethodFast(Object target, Object[] arguments, Signature sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner) at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean skipVisibilityChecks) at System.Delegate.DynamicInvokeImpl(Object[] args) at Metreos.Max.Framework.Stepper.Execute(Object[] args) at Metreos.Max.Framework.ScriptParser.Parse() at Metreos.Max.Framework.ScriptConstruction.ConstructScripts(String[] scriptPaths, String[] usings, String[] references, ErrorInformation[]& errors, ErrorInformation[]& warnings) at Metreos.Max.Framework.ProjectBuilder.GenerateApplicationXml(Int32& warningCount, Int32& errorCount) at Metreos.Max.Framework.MaxMainUtil.BuildProject(Int32& warningCount, Int32& errorCount) at Metreos.Max.Framework.MaxMain.OnBuildProject() Date: 23.12.2008 14:15:30 Full error information as follows: Source: mscorlib Message: Exception has been thrown by the target of an invocation.Stack Trace: System.Object _InvokeMethodFast(System.Object, System.Object[], System.SignatureStruct ByRef, System.Reflection.MethodAttributes, System.RuntimeTypeHandle) at System.RuntimeMethodHandle._InvokeMethodFast(Object target, Object[] arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner) at System.RuntimeMethodHandle.InvokeMethodFast(Object target, Object[] arguments, Signature sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner) at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean skipVisibilityChecks) at System.Delegate.DynamicInvokeImpl(Object[] args) at Metreos.Max.Framework.Stepper.Execute(Object[] args) at Metreos.Max.Framework.ScriptParser.EstablishPhysicalFunctions(XmlNode scriptXml) Date: 23.12.2008 14:15:30 Full error information as follows: Source: MaxDesigner Message: Object reference not set to an instance of an object.Stack Trace: System.Collections.Hashtable AssembleActions(System.String, System.Xml.XmlNode, System.Collections.Hashtable, System.Collections.Hashtable, System.Collections.Hashtable, System.Collections.Hashtable) at Metreos.Max.Framework.ProjectXmlUtility.AssembleActions(String functionName, XmlNode canvasNode, Hashtable loopMetadata, Hashtable allActions, Hashtable allIncomingLinks, Hashtable allOutgoingLinks) at Metreos.Max.Framework.FunctionParser.InitializeFunctionMetaData(XmlNode canvasNode, ScriptMap metadata) Date: 23.12.2008 14:15:30 _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com Attachment not added (content type not allowed): "att1.html"

Re: [Cuae-developers] CUAE JTAPI 101 - Basics to get setup andrunning

2008-12-19T02:15:00Z

Hi Glenn: The groups should include: "Standard CTI Allow Control of All Devices" "Standard CTI Enabled" Thanks, -Zafar -----Original Message----- From: cuae-developers-bounces@developer.cisco.com [strike]mailto:cuae-developers-bounces@developer.cisco.com[/strike] On Behalf Of Glenn Inn Sent: Thursday, December 18, 2008 11:42 AM To: cuae-developers@developer.cisco.com Subject: Re: [Cuae-developers] CUAE JTAPI 101 - Basics to get setup andrunning Zafar, In your response, thank you very much, you mentioned "On the CCM side, an app user should be defined with group permissions as shown below." Only, I didn't see any "shown below" text outlining the correct app user group permission settings. -g1 _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com _______________________________________________ Cuae-developers mailing list Cuae-developers@developer.cisco.com Attachment not added (content type not allowed): "att1.html"