AnswerCall application does not work

RE: Is My Application running?

2009-12-21T14:06:55Z

Thanks Neha that's great. Jon

Is My Application running?

2009-12-09T21:27:27Z

Hi, I would like to write a tool that monitors the CUAE to determine if my Etch applications is registered and running. Does the CUAE provide an administration webservice to allow me to do this? Or can someone recommend another way of doing it? Many thanks Jon

Is My Application running?

2009-12-09T21:27:07Z

RE: IPPhone Service - Executue URL on handset pickup

2009-11-27T14:11:09Z

Thanks David, i thought that JTAPI would be the best option.

RE: On Call Started - Metreos.CallControl vs Metreos.Providers.JTapi

2009-11-27T14:05:52Z

Thanks Jolly that's really useful. Jon

On Call Started - Metreos.CallControl vs Metreos.Providers.JTapi

2009-11-26T14:57:09Z

Hi, I'm creating an application that needs to determine when a phone call has been placed and the receiving party has answered. This is possible using both Metreos.CallControl and Metreos.Providers.JTapi however i don't know which way is best. The solution needs to be highly scalable is it could potentially be used for around 90+ phones. Can someone please explain the differences between the Metreos.CallControl and Metreos.Providers.JTapi interfaces to the CUAE. Many thanks Jon

IPPhone Service - Executue URL on handset pickup

2009-11-24T22:37:34Z

Hi I would like to get the IP Phone to load a URL with CiscoIPPhoneText when the caller lifts the handset. I cannot see away to do this without using JTAPI or the CUAE. Does anybody know if this is possible. Jon

Make Call via WebService

2009-07-21T15:43:40Z

Hi, I have produced an application that uses the HTTP request trigger. This works for my demonstration. I would like to be able to call the MakeCall application from a WebService and provide a number of parameters in the request. Does anybody have an example of how to do this, either in Java or .NET Many thanks Jon

RE: Voice Recognition

2009-07-16T19:37:08Z

Hi Rakesh, I have now contacted Nuance for a license so will hopfully get that soon and i should be on my way. I'm sure i'll need your help again. Many thanks Jon

RE: Voice Recognition

2009-07-15T14:50:03Z

Hi Rakesh, Thanks for the ideas. I am using the SDK version of the CUAE so assume the licensing is ok.

License Statistics

[url=http://10.0.10.41/cuaeadmin/system/license/management.grid.columns:sort/displayName]Resource[/url][url=http://10.0.10.41/cuaeadmin/system/license/management.grid.columns:sort/displayName][img]http://10.0.10.41/cuaeadmin/assets/5.0.15/tapestry/corelib/components/sortable.png[/img][/url]	[url=http://10.0.10.41/cuaeadmin/system/license/management.grid.columns:sort/maxlictype]Max[/url][url=http://10.0.10.41/cuaeadmin/system/license/management.grid.columns:sort/maxlictype][img]http://10.0.10.41/cuaeadmin/assets/5.0.15/tapestry/corelib/components/sortable.png[/img][/url]	[url=http://10.0.10.41/cuaeadmin/system/license/management.grid.columns:sort/lictype]Licensed[/url][url=http://10.0.10.41/cuaeadmin/system/license/management.grid.columns:sort/lictype][img]http://10.0.10.41/cuaeadmin/assets/5.0.15/tapestry/corelib/components/sortable.png[/img][/url]	Stats
Application Sessions	6	6	[url=http://10.0.10.41/cuaeadmin/system/license/management:viewGraph/2010]View Graphs[/url]
Voice Ports	6	6	[url=http://10.0.10.41/cuaeadmin/system/license/management:viewGraph/2100]View Graphs[/url]
RTP Ports	6	6	[url=http://10.0.10.41/cuaeadmin/system/license/management:viewGraph/2101]View Graphs[/url]
Enhanced RTP Ports	0	0	[url=http://10.0.10.41/cuaeadmin/system/license/management:viewGraph/2102]View Graphs[/url]
Conference Ports	6	6	[url=http://10.0.10.41/cuaeadmin/system/license/management:viewGraph/2103]View Graphs[/url]
Speech Integration Ports	6	6	[url=http://10.0.10.41/cuaeadmin/system/license/management:viewGraph/2104]View Graphs[/url]
Text To Speech Ports	1	1	[url=http://10.0.10.41/cuaeadmin/system/license/management:viewGraph/2105]View Graphs[/url]

I have run the test app and get the following output - so it looks like there is an error. C:\Program Files\SpeechWorks\OpenSpeech Recognizer\bin>SWIrecTest.exe Jul 15 10:44:51.500 | ---- B E G I N N I N G T E S T R U N ---- Jul 15 10:44:51.500 | SWIrecTest $Revision: 1.26 $ Jul 15 10:44:51.515 | Test Run Start: Jul 15 10:44:53.31| 2704|||| ** WARNING **| -1| SWI_FAIL| non-error failure| Se rverPool::ServerPool(int) | Resource Manager failed test allocation with rc=9 Press to view per-line statistics... Starting Thread 0 Starting Thread 0 Jul 15 10:44:53.328 | <*0* Calling StartAudioWrite.> Jul 15 10:44:53.328 | <*0* START LOOP 0> Jul 15 10:44:53.328 | <*0* Calling SWIrecRecognizerCreate.> Jul 15 10:44:53.32| 1448| 0||| ** WARNING **| -2| SWI_ERROR| recoverable error| ProxyEntry::InstantiateRecognizerProxy | Unable to obtain any Recognizers from any available servers. Jul 15 10:44:53.32| 1448| 0||| ** WARNING **| -2| SWI_ERROR| recoverable error| ProxyEntry::InstantiateRecognizerProxy | RID=?-?|SN=| Unable to obtain any Recognizers from any available servers. Jul 15 10:44:53.32| 1448| 0||| ** ERROR => SVC AFFECT **| -2| SWI_ERROR| recove rable error| ProxyEntry::ActivateProxyEntry() | Jul 15 10:44:53.32| 1448| 0||| ** WARNING **| -2| SWI_ERROR| recoverable error| SWIrecAPI::establishServerSession() | RID=?-?|SN=n/s| Client is unable to conta ct any servers. Jul 15 10:44:53.328 | <*0* TESTERR SWIrecRecognizerCreate Failed with rc = 21> Jul 15 10:44:53.906 | <*0* DONE Loops=1, Failures=1> Jul 15 10:44:55.328 | Jul 15 10:44:59.812 | Test Run Stop: Jul 15 10:44:59.812 | ------------------------------------------- ------ Jul 15 10:44:59.812 | NumThreads = 1 NumLoops=1 NumRecosPerLoop=1 Total Recognitions Attempted=1 Jul 15 10:44:59.812 | Thread 0) RecoCount-0, Failures-1 Do you have any ideas what i need to configure?

RE: Voice Recognition

2009-07-15T13:51:15Z

Hi Rakesh, Thank you for the help. I have the Open Speech Recognizer setup on the CUAE, as this is done as part of the install. Any other ideas? Jon

RE: Click to Call script in Production

2009-07-15T13:27:36Z

Hi, I have a working Click to call application using the CUCM WebDialer web service. http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/devguide/6_0_1/ccmdvCh4.html In my view it makes sense not to use the CUAE for a simple MakeCall application and use the web service. Jon

Voice Recognition

2009-07-15T12:27:51Z

Hi I am trying to use etch to carry out some simple voice recognition. However my code always returns "Failure" when calling server.voiceRecognition(). Here's my demo code. Has anyone got any ideas why, or an example of this working? VoiceRecognitionOptions opt = new VoiceRecognitionOptions(); opt.SetTermCondMaxTime(3000); opt.SetTermCondNonSilence(500); opt.SetTermCondSilence(3000); opt.SetCommandTimeout(6000); opt.SetAudioFileEncoding(AudioFileEncoding.ULAW); VoiceRecognitionResult res = server.voiceRecognition(sessionId, results.connectionId, "static:jeeves.grxml", "Please say hi, how are you, or bye and wait for response.", false, false, opt); Many thanks Jon

RE: Recording a call

2009-07-15T12:21:32Z

Hi Nabhonil, That's brilliant and solved my problem. Thank you very much Jon

Recording a call

2009-07-13T20:35:15Z

Hi, I'm trying to get the CUAE to record a call (using c#). I can get the call recording sucessfully but it doesn't stop until i terminate the call. Does anyone know how i can get the CUEA to record for 10 seconds or stop recording on demand? Here's my demo code RecordOptions opt = new RecordOptions(); opt.SetTimeout( 5 ); opt.SetConnectionId( results.connectionId ); opt.SetAudioFileFormat(AudioFileFormat.WAV); RecordResult r = server.record( sessionId, @"C:\mycall.wav", 5, opt); Many thanks Jon

RE: CUAE Server on VMWare

2009-07-10T19:30:15Z

Hi William, That would be a nice addition however VMware is not supported. You can run the CUAE on it but not the Media engine, however this isn't supported either! Jon

Decoding RTP packets

2009-07-08T12:56:39Z

Hi, I'm developing a Push-to-Talk application that uses the IP Service creates an RTPTx stream. I have a small piece of .NET code that reads the RTP stream that's sent from the IP Phone. I can save the bytes/data to disk. However what i cannot find out is how to decode the data into the correct audio format. Does anybody know where i can find the definition of the packets that are sent using RTPT? Many thanks Jon

RE: AnswerCall application does not work

2009-07-08T12:49:45Z

Looks like a connectivity issue. Will inform you if i have any more problems once the firewall rules have been changed.

RE: AnswerCall application does not work

2009-07-01T19:39:20Z

thank you for the ideas, i am currently looking into them and will let you know. I can confirm that the To parameter does exist. Am now checking with the call manager administrator, Jon

AnswerCall application does not work

2009-06-29T20:54:43Z

Hi, I have deployed the AnswerCall application but when i ring the number 737500 i get the busy tone. I can use the MakeCall application so my SIP trunk is working ok. I do not see anything in the CUAE logs! Any ideas? Jon