Interest

HELP!! CUAE STD 8.5 question!!!

2011-09-20T16:01:10Z

Hello, I work in the Productivity Office and am trying to find an answer to one of our partner's questions: Our customer recently upgraded their CUAE environment from CUAE STD 2.4 to CUAE STD 8.5. I have attached (4) screen shots of their current environment for your review. The customer has requested an additional (20) licenses to increase the concurrent application sessions. This has posed several questions that I am seeking assistance with. In screen shot 01, the Application Sessions is 50 Max and they are licensed for 43. Here are my questions: [color=#1f497d] [/color] [color=#1f497d] [/color] 1. To add (20) more application session lics to this environment, will I need to upgrade to the Enhanced version of CUAE 8.5? 2. If yes to 1, my assumption is that I would sell the upgrade part number [b]L-UAE8.5-S-E-UPG and [/b]this would increase their MAX concurrent sessions from 50 to 100. They are currently licensed for (43 ), what would the license count be post upgrade to Enhanced? This question was pretty far outside our scope here in the PO but I was hoping to find this partner an answer nonetheless, any help would be MUCH appreciated! THANKS!

UC520 - 3 question about groups and call forwarding

2011-03-11T10:19:05Z

Hi there, My company has a problem with UC520. Maybe some of you could help us with following questions: 1) Is there any version of CME in which extensions in hunt group ring all together? Callblast group isn¿t solution for us because an extension can¿t logout from callblast group, and we need all extensions to ring at the same time and that either extension is able to logout from group separately. 2) When incoming call arrives on hunt group and all operators from that group are logged out or busy at the moment, does the person who made a call get busy signal in handset? 3) When incoming call arrives on hunt group and one operator turned on CfwALL option and didn¿t log out from hunt group, do the telephones ring at the same time for all operators? Are these calls routed to call forwarded phone numbers which are previously set with CwfALL option? It would be great if somebody can help us. Thanks in advance.

RE: Redundant CUAE Server which is configured for multiple cluster

2010-09-13T18:38:04Z

So, with 8.X, where does CUAE stand wrt redundancy? Is there graceful failover between servers? Any more information I could review? Thanks, Ian [quote]Hi Umesh, You can configure one CUAE as the master and the other as the standby server. It does not need any specific configuration on the CUCM side. Only the concerned CUAE servers need to be configured. The configuration can be done on System->Redundancy page of both the servers. Once the two servers are configured as master and standby, both the servers will start sending heartbeat messages to each other and it means that the configuration is successful. Now the standby is ready to register the devices to the CUCM in case the master crashes. But there is an issue. The redundancy feature with CUAE is not complete yet. Till now only the devices are supported on the master/server redundancy. Say if the master goes down while an application is executing, then the standby server will only be able to register the devices in its device pools to the CUCM. It won't be able to keep the application running. Apart from this you will not be able to run the application with the settings you configured on the master server. Precisely, the redundancy feature available with CUAE is not complete. We'll take this as a request and complete the redundancy related features in our forthcoming releases. Regards, Rakesh.[/quote]

Licence Clarification

2009-08-18T19:21:09Z

I am posting this here because mailto:cuae-sales@cisco.com] is apparently not a valid address. I would appreciate some assistance in clarifying the licence structure for Application Server in a "production environment". I have a client interested in using the CUAE for development of a message storage and retrieval (text only) solution, I am trying to figure out exactly what type of licensing would be appropriate. I have looked at the table on the data sheet, and I would just like to clarify the terminology and variations available in the documentation. First of all in reference to the terminology used to differentiate the different license types (i.e. premium, enhanced and standard) I am not sure I understand what is refereed to specifically by "licensed application instances per server". Is this just a limitation to the number of "different" applications that can be resident and run from on server, or is this more complex than that ? Additionally I would like some clarification between what the "Unified AppServer 2.3 Instance xxx-Pack" are, I am assuming that they are additional license packs that can be added on to either the enhanced or standard licence to increase either the concurrent instances or licensed application instance per server, but I would like some clarification on this too if possible. Thanks Brad Wheeler

RE: CUAE H/W and S/W sizing and limitations

2009-06-16T19:12:19Z

Hi, Our customer has 3 clusters with 7000 lines and wants to deploy single CUAE server for all clusters. Application we are deploying is mainly text and voice messaging. Which MCS server we should proposed. Is there any datasheet available at CIsco site to propose MCS server type? e.g. if customer has 1000 phones deployment then 7825, 1000-2000 phones then 7835 etc. This datasheet is really impotant for us. Regards, Umesh

RE: CUAE H/W and S/W sizing and limitations

2009-06-05T08:11:49Z

Hi Rakesh, Can you please send me CPU and memory usage related details at [url=mailto:umesh.c@parsectech.in]umesh.c@parsectech.in[/url] Regards, Umesh

RE: Redundant CUAE Server which is configured for multiple cluster

2009-06-04T14:39:25Z

Hi Umesh, You can configure one CUAE as the master and the other as the standby server. It does not need any specific configuration on the CUCM side. Only the concerned CUAE servers need to be configured. The configuration can be done on System->Redundancy page of both the servers. Once the two servers are configured as master and standby, both the servers will start sending heartbeat messages to each other and it means that the configuration is successful. Now the standby is ready to register the devices to the CUCM in case the master crashes. But there is an issue. The redundancy feature with CUAE is not complete yet. Till now only the devices are supported on the master/server redundancy. Say if the master goes down while an application is executing, then the standby server will only be able to register the devices in its device pools to the CUCM. It won't be able to keep the application running. Apart from this you will not be able to run the application with the settings you configured on the master server. Precisely, the redundancy feature available with CUAE is not complete. We'll take this as a request and complete the redundancy related features in our forthcoming releases. Regards, Rakesh.

RE: CUAE H/W and S/W sizing and limitations

2009-06-04T14:14:34Z

Hi Umesh, The number of licenses required will depend on the customer's requirement that how many application sessions, Calls or media actions does he intend to run simultaneously. Say if there is going to be a peak scenario of 250 applications being triggered then the license should be enough for supporting 250 simultaneous application sessions and corresponding calls and media(RTP) actions. When you ask about supporting x number of devices, what do you want to do to these devices using CUAE? Do you want to place calls to these devices using the CUAE or are you planning to put these devices in the CUAE's monitored device pool. Here, as per the usage, the license requirement will change. The CUAE can support the fllowing : Application sessions: 9999(MAX) Voice Ports: 240 RTP Ports: 240 Enhanced RTP ports: 240 Conference Ports: 240 Speech Integration ports: 240 TTS Ports: 60 Under peak conditions, the behaviour of the MCS boxes differ. It depends on their h/w configuration. Some machines eat up more CPU usage as compared to the other machines under the same conditions. We have a BHCA and CPU usage comparison of some standard MCS boxes. Please let me know if you need those. Regards, Rakesh.

Redundant CUAE Server which is configured for multiple cluster

2009-06-03T17:00:06Z

Hi, Our customer has 3 cluster and want to setup 2 CUAE Server. One as Master and second as Stand by server. My queries are - - How Master and StandByServer works. Is there any specific configuration required for redundancy on CUCM in multi cluster scenario - In CUAE Admin document it's specified that "Fewer than 240 simultaneous media streams are required and the projected amount of media stream traffic between IP endpoints" for multiple cluster scenario. What does this mean. - How Load Balancing will work with mulltiple CUAE server. Is there any specific configuration required for load balancing on CUCM in multi cluster scenario Regards, Umesh

CUAE H/W and S/W sizing and limitations

2009-06-03T12:51:08Z

Hi, What is the criteria to decide about the h/w (MCS or other sever) specifiction and CUAE licensing. We are currently proposing our CUAE based applications to a customer. This customer has around 7000 IP phones. Which MCS server we should propose and how much CUAE license required. Do you have any document related to h/w and CUAE license sizing? Mainly which MCS server can support how many phones and how many request. Is there any limitation on CUAE server that a single CUAE server can support on x number of devices or maximum x number (except number of licenses available) request . Please let me know if there is any limitation on CUAE. There is already one query at your forum but there is no response for this. ( [url=http://developer.cisco.com/web/cuae/forums/-/message_boards/message/1200396][u][color=#0000ff]http://developer.cisco.com/web/cuae/forums/-/message_boards/message/1200396[/color][/u][/url] ) Regards, Umesh

[Cuae-interest] Pushing image to phone based on called DID .. CME and CUAE

2009-05-02T08:25:21Z

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CUAE Sizing - for Production

2009-03-19T23:27:28Z

Working on quoting some CUAE projects into a client and need some guidance on how to size the servers. Are there any sizing calculators or example configs that might guide me? The project is for a medical client and we are planning on building an app that sends text alerts to 7925s ¿ crash cart needed, your lab results are ready, patient needs help in room 4, etc. There will be 50 total 7925s initially and the solution should be architected to alert all 50 at once, but daily use would not alert more than 5 phones. Per the CUAE ordering guide, I tried to address this message to [url=mailto:cuae-interest@cisco.com]cuae-interest@cisco.com[/url] and [url=mailto:cuae-sales@cisco.com]cuae-sales@cisco.com[/url], but neither of these were valid addresses.

[Cuae-interest] CUAE Designer Documentation ?

2009-02-03T01:08:52Z

Hi guys, In our Cisco internal Unified Communications Demo Lab I'm trying to add the CUAE 2.5 solution. The CUAE server is runing and I have the 3 default scripts (MakeCall, AnswerCall and JTAPIConnect) working with CUCM 7.0. What I was looking for is a description for how to use the integrated debugging in the CUAE designer. I couldn't find something on the wiki page [url=http://developer.cisco.com/web/cuae/wikidocs]http://developer.cisco.com/web/cuae/wikidocs[/url] If you have any kind of information in how to work with the CUAE designer (debuggingwise) and could send it to me, that would be perfect. Kind Regards, Uwe Uwe Lepa Consulting Systems Engineer ulepa@cisco.com Phone :+49 811 559 5399 Mobile :+49 171 861 4813 Cisco Systems GmbH Am Söldnermoos 17 85399 Hallbergmoos Deutschland www.cisco.de <[url=http://www.cisco.de/]http://www.cisco.de/[/url]> Sitz der Gesellschaft: Am Söldnermoos 17, 85399 Hallbergmoos; Amtsgericht München HRB 102605; Geschäftsführer: Michael Ganser, Andreas Dohmen, Norbert Spinner; WEEE-Reg.-Nr. DE 65286400 This e-mail may contain confidential and privileged material for the sole use of the intended recipient. Any review, use, distribution or disclosure by others is strictly prohibited. If you are not the intended recipient (or authorized to receive for the recipient), please contact the sender by reply e-mail and delete all copies of this message. _______________________________________________ Cuae-interest mailing list Cuae-interest@developer.cisco.com Attachment not added (content type not allowed): "att1.html" Attachment not added (content type not allowed): "logo.gif"

[Cuae-interest] ANNOUNCE:Cisco Unified Application Environment 2.5(1) Bet

2008-09-23T22:59:41Z

All, Cisco Unified Application Environment version 2.5(1) Beta 4 is available to download. This is pre-release software and should not be used in production environments. New and changed information for Cisco Unified Application Environment Release 2.5(1) Beta 4: * Refactored Management Service API The Management Service API was refactored to remove redundancy and improve ease of use for the developer. * Cisco Unified Application Environment upgraded to Etch 1.0.1 The Cisco Unified Application Environment upgraded to Etch release 1.0.1. If you developed applications or plugins with previous 2.5(1) Beta releases, you must update your build files to link to the correct version of Etch. For more information, see [url=http://developer.cisco.com/web/cuae/wikidocs?src=/wiki/display/CUAE/2.5%]http://developer.cisco.com/web/cuae/wikidocs?src=/wiki/display/CUAE/2.5%[/url] 25281%2529+Beta+Notes+-+Migrate+Beta+3+Applications+and+Plugins+to+Beta+ 4+and+Etch+1.0.1 <[url=http://developer.cisco.com/web/cuae/wikidocs?src=/wiki/display/CUAE/2.5]http://developer.cisco.com/web/cuae/wikidocs?src=/wiki/display/CUAE/2.5[/url] %25281%2529+Beta+Notes+-+Migrate+Beta+3+Applications+and+Plugins+to+Beta +4+and+Etch+1.0.1> . * SSL Cisco Unified Application Environment Administration Interface The Cisco Unified Application Environment uses OpenSSL to provide HTTPS secure client access to the Cisco Unified Application Environment Administration web interface. You can upload your own SSL certificate and private key or use the interface to generate a certificate and key. You can also enable or disable SSL and restart the Apache web service via the user interface. For more information, see [url=http://developer.cisco.com/web/cuae/wikidocs?src=/wiki/display/CUAE/2.5%]http://developer.cisco.com/web/cuae/wikidocs?src=/wiki/display/CUAE/2.5%[/url] 25281%2529+Beta+Notes+-+SSL+Management+for+Cisco+Unified+Application+Env ironment+Administration+Interface <[url=http://developer.cisco.com/web/cuae/wikidocs?src=/wiki/display/CUAE/2.5]http://developer.cisco.com/web/cuae/wikidocs?src=/wiki/display/CUAE/2.5[/url] %25281%2529+Beta+Notes+-+SSL+Management+for+Cisco+Unified+Application+En vironment+Administration+Interface> . NOTE: Using OpenSSL is supported for production installs only. * Cisco IP Phone Services Validation By default, Cisco Unified Application Environment validates data from applications using the IP Phone Service API against the IPPS XSD. To disable this validation, set the value for the IncludeCiscoIpPhoneServicesValidation key in the AppServerService.exe.config or AppServer.exe.config file to false. You can access the latest Cisco IPPS XSD here: [url=http://developer.cisco.com/web/cdc/library]http://developer.cisco.com/web/cdc/library[/url] <[url=http://developer.cisco.com/web/cdc/library]http://developer.cisco.com/web/cdc/library[/url]> . The XML Schema (XSD) is located under the "IP Phone Services (IPPS)" section on this page. For more details about these changes, such as configuration options and instructions for application and plugin developers, see the Cisco Unified Application Environment 2.5(1) Beta 4 details at the following URL: [url=http://developer.cisco.com/web/cuae/wikidocs?src=/wiki/display/CUAE/CUAE]http://developer.cisco.com/web/cuae/wikidocs?src=/wiki/display/CUAE/CUAE[/url] +2.5%25281%2529+Beta-4 <[url=http://developer.cisco.com/web/cuae/wikidocs?src=/wiki/display/CUAE/CUA]http://developer.cisco.com/web/cuae/wikidocs?src=/wiki/display/CUAE/CUA[/url] E+2.5%25281%2529+Beta-4> To participate in this public beta: STEP - 1 -- Register at Cisco.com If you are not yet a registered guest at Cisco.com, you will need sign up to be able to download software, participate in the mailing lists and to open issues. Go to [url=http://tools.cisco.com/RPF/register/register.do]http://tools.cisco.com/RPF/register/register.do[/url] <[url=http://tools.cisco.com/RPF/register/register.do]http://tools.cisco.com/RPF/register/register.do[/url]> and sign up for your free guest account if you do not already have an account at Cisco.com STEP - 2 -- Signup to the new mailing lists After registering, sign up for the new mailing lists. If you are interested in trying out the public beta release(s), you should sign up to the new CUAE Beta mailing list. The CUAE Beta list is the forum we use to communicate with the developer community about all issues related to beta releases. Go to [url=http://developer.cisco.com/web/cuae/mailer]http://developer.cisco.com/web/cuae/mailer[/url] <[url=http://developer.cisco.com/web/cuae/mailer]http://developer.cisco.com/web/cuae/mailer[/url]> to sign up. STEP - 3 -- Download the Software Once you register with Cisco.com and you sign up for the mailing list, you should download the software. The software may be downloaded from the developer portal here: [url=http://developer.cisco.com/web/cuae/wikidocs?src=/wiki/display/CUAE/CUAE]http://developer.cisco.com/web/cuae/wikidocs?src=/wiki/display/CUAE/CUAE[/url] +2.5%25281%2529+Beta-4 <[url=http://developer.cisco.com/web/cuae/wikidocs?src=/wiki/display/CUAE/CUA]http://developer.cisco.com/web/cuae/wikidocs?src=/wiki/display/CUAE/CUA[/url] E+2.5%25281%2529+Beta-4> STEP - 4 -- Open Bugs and Enhancement Requests Finally, no pre-release software is perfect; bugs are expected. If you find a bug or have trouble with a feature that just doesn't work quite the way you think it should, open an issue in our new issues tracking system at the developer portal: [url=http://developer.cisco.com/web/cuae/issues]http://developer.cisco.com/web/cuae/issues[/url] <[url=http://developer.cisco.com/web/cuae/issues]http://developer.cisco.com/web/cuae/issues[/url]> . We will do our best to resolve the problem as quickly as possible. Your feedback is very important to us. We are here to make you successful. Thanks. Jan ----- Jan Capps Software Engineer Cisco Systems, Inc Phone: +1-512-336-3317 Email: jacapps@cisco.com _______________________________________________ Cuae-interest mailing list Cuae-interest@developer.cisco.com Attachment not added (content type not allowed): "att1.html"

[Cuae-interest] FW: ANNOUNCE:Cisco Unified Application Environment 2.5(1)

2008-08-29T02:01:39Z

All, Cisco Unified Application Environment version 2.5(1) Beta 3 is available to download. This is pre-release software and should not be used in production environments. New and changed information for Cisco Unified Application Environment Release 2.5(1) Beta 3: [list] [*]Updated Installers [/list] The installers have been updated to make installs and updates easier and to include newer versions of third-party applications. Specifically: [list] [*]Production installers are now available for internal testing. [/list] [list] [*]The production Core Addendum installer now includes HMP 3.0 [/list] SU214 and NeoSpeech 3.7. NOTE: SDK users must manually upgrade to these newer versions of HMP and NeoSpeech before installing 2.5(1) Beta 3. [list] [*]The production Core Addendum installer is now used for both [/list] fresh installs and upgrades from 2.4. [list] [*]Management Service adds support for TLS [/list] In 2.5(1) Beta 2, we added support for TLS encryption and authentication of communication between the CUAE command-line tool and the Management Service API. With 2.5(1) Beta 3, we now also provide tools to make it easier to enable authentication. For more information about configuration options, see Management Service TLS. [list] [*]Configurable Application Server Startup Timeout Value [/list] Customers running a large number of applications can now configure the Application Server Startup Timeout value to prevent the server from timing out on startup. To do so, follow these procedures: 1. Open one of the following files on the Application Server as appropriate for your environment: [list] [*]%CUAE_HOME%/AppServerService.config-For environments running [/list] the Application Server as a Windows service (the default). [list] [*]%CUAE_HOME%/AppServer.exe.config-For environments running the [/list] Application Server from the command line. 2. Locate and modify the value in the following line: For more details about these changes, such as configuration options and instructions for application and plugin developers, see the Cisco Unified Application Environment 2.5(1) Beta 3 details at the following URL: [url=http://developer.cisco.com/web/cuae/wikidocs?src=/wiki/display/CUAE/CUAE]http://developer.cisco.com/web/cuae/wikidocs?src=/wiki/display/CUAE/CUAE[/url] +2.5(1)+Beta-3 <[url=http://developer.cisco.com/web/cuae/wikidocs?src=/wiki/display/CUAE/CUA]http://developer.cisco.com/web/cuae/wikidocs?src=/wiki/display/CUAE/CUA[/url] E+2.5(1)+Beta-3> To participate in this public beta: STEP - 1 -- Register at Cisco.com If you are not yet a registered guest at Cisco.com, you will need sign up to be able to download software, participate in the mailing lists and to open issues. Go to [url=http://tools.cisco.com/RPF/register/register.do]http://tools.cisco.com/RPF/register/register.do[/url] <[url=http://tools.cisco.com/RPF/register/register.do]http://tools.cisco.com/RPF/register/register.do[/url]> and sign up for your free guest account if you do not already have an account at Cisco.com STEP - 2 -- Signup to the new mailing lists After registering, sign up for the new mailing lists. If you are interested in trying out the public beta release(s), you should sign up to the new CUAE Beta mailing list. The CUAE Beta list is the forum we use to communicate with the developer community about all issues related to beta releases. Go to [url=http://developer.cisco.com/web/cuae/mailer]http://developer.cisco.com/web/cuae/mailer[/url] <[url=http://developer.cisco.com/web/cuae/mailer]http://developer.cisco.com/web/cuae/mailer[/url]> to sign up. STEP - 3 -- Download the Software Once you register with Cisco.com and you sign up for the mailing list, you should download the software. The software may be downloaded from the developer portal here: [url=http://developer.cisco.com/web/cuae/wikidocs?src=/wiki/display/CUAE/CUAE]http://developer.cisco.com/web/cuae/wikidocs?src=/wiki/display/CUAE/CUAE[/url] +2.5(1)+Beta-3 <[url=http://developer.cisco.com/web/cuae/wikidocs?src=/wiki/display/CUAE/CUA]http://developer.cisco.com/web/cuae/wikidocs?src=/wiki/display/CUAE/CUA[/url] E+2.5(1)+Beta-3> STEP - 4 -- Open Bugs and Enhancement Requests Finally, no pre-release software is perfect; bugs are expected. If you find a bug or have trouble with a feature that just doesn't work quite the way you think it should, open an issue in our new issues tracking system at the developer portal: [url=http://developer.cisco.com/web/cuae/issues]http://developer.cisco.com/web/cuae/issues[/url] <[url=http://developer.cisco.com/web/cuae/issues]http://developer.cisco.com/web/cuae/issues[/url]> . We will do our best to resolve the problem as quickly as possible. Your feedback is very important to us. We are here to make you successful. Thanks! Jan _______________________________________________ Cuae-interest mailing list Cuae-interest@developer.cisco.com Attachment not added (content type not allowed): "att1.html"

Re: [Cuae-interest] Welcome to the "Cuae-interest" mailing list

2008-07-14T09:52:24Z

aloysius_87@hotmail.com Yours Truly:Aloysius Clement Nanyang Polytechnic StudentCourse of (MIT) Name: Aloysius ClementEmail: aloysius_87@hotmail.com aloysius_87@yahoo.com aloysius1987@gmail.com Tel: 62552647 Hp: 96702797....................................................................................................................................................................................... [quote]Subject: Welcome to the "Cuae-interest" mailing list> From: cuae-interest-request@developer.cisco.com> To: aloysius_87@hotmail.com> Date: Mon, 14 Jul 2008 00:41:17 -0400> > Welcome to the Cuae-interest@developer.cisco.com mailing list!> > To post to this list, send your email to:> > cuae-interest@developer.cisco.com> [/quote] _________________________________________________________________ Check out Barclays Premier League exclusive video clips here! [url=http://fc.sg.msn.com/index.aspx]http://fc.sg.msn.com/index.aspx[/url] _______________________________________________ Cuae-interest mailing list Cuae-interest@developer.cisco.com Attachment not added (content type not allowed): "att1.html"