Jason, do you know in what state the call is getting redirected. It has
to be in non answered state. Can you send us the appserver logs in
verbose mode. Also, have you tried any other protocols.

Thanks,
Rajesh

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Jason
Freitas
Sent: Thursday, November 06, 2008 8:43 AM
To: cuae-developers@developer.cisco.com
Subject: [Cuae-developers] sip redirect problem

Hi,

I'm trying to redirect a phone call that comes in from a sip trunk.
Instead of reaching the redirected destination, the caller hears
fastbusy.

I've got the MakeCall App working with the default sip pool so I think
the sip trunk is set up correctly between CUCM and CUAE. MakeCall can
also call the same number I'm redirected to without any trouble.

Any ideas what I can do to troubleshoot?

Thanks

Jason

_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com

_______________________________________________
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Cuae-developers@developer.cisco.com

Selecting 'Redirect by application' did it.

Thanks for the help

Jason

-----Original Message-----
From: Shameer Abdul Rasheed -X (shabdulr - Infosys at Cisco)
mailto:shabdulr@cisco.com
Sent: Wednesday, November 05, 2008 7:49 PM
To: Rajesh Vargheese (rvarghee); Jason Freitas;
cuae-developers@developer.cisco.com
Subject: RE: [Cuae-developers] sip redirect problem

Hi Jason,

Try using a SIP profile in the SIP trunk with 'Redirect by application'
enabled. Also, verify the redirect CSS configured in the SIP trunk and
make sure the final destination is reachable with that CSS. (The SIP
trunk needs to be reset for any changes to take effect)

Thanks,
Shameer.

________________________________

From: cuae-developers-bounces@developer.cisco.com on behalf of Rajesh
Vargheese (rvarghee)
Sent: Thu 11/6/2008 8:56 AM
To: Jason Freitas; cuae-developers@developer.cisco.com
Subject: Re: [Cuae-developers] sip redirect problem


Jason, do you know in what state the call is getting redirected. It has
to be in non answered state. Can you send us the appserver logs in
verbose mode. Also, have you tried any other protocols.

Thanks,
Rajesh

-----Original Message-----
From: cuae-developers-bounces@developer.cisco.com
mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Jason
Freitas
Sent: Thursday, November 06, 2008 8:43 AM
To: cuae-developers@developer.cisco.com
Subject: [Cuae-developers] sip redirect problem

Hi,

I'm trying to redirect a phone call that comes in from a sip trunk.
Instead of reaching the redirected destination, the caller hears
fastbusy.

I've got the MakeCall App working with the default sip pool so I think
the sip trunk is set up correctly between CUCM and CUAE. MakeCall can
also call the same number I'm redirected to without any trouble.

Any ideas what I can do to troubleshoot?

Thanks

Jason

_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com

_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com


_______________________________________________
Cuae-developers mailing list
Cuae-developers@developer.cisco.com