Jason Freitas | The transferring is done by the user on the phone itself. CUAE doesn't do it
Phone A calls Phone B B answers B consult transfers to Phone C This is where the script gets the hangup event and stops getting anymore events Phone C hangs up No events raised in CUAE
Thanks
Jason
-----Original Message----- From: Zafar Shakeel (zshakeel) mailto:zshakeel@cisco.com Sent: Tuesday, July 08, 2008 2:46 PM To: Jason Freitas Subject: RE: [Cuae-developers] Jtapi transfer question
Hi Jason:
Just trying to create the flow here. If phone A is being monitored and it receives a call, a jtapiIncomingCall event would be fired and your application script will get invoked. What kind of transfer is happening here ? Is it a Jtapi's transfer API, or a consult transfer etc ?
Thanks,
-Zafar
-----Original Message----- From: cuae-developers-bounces@developer.cisco.com mailto:cuae-developers-bounces@developer.cisco.com On Behalf Of Jason Freitas Sent: Tuesday, July 08, 2008 3:56 PM To: cuae-developers@developer.cisco.com Subject: [Cuae-developers] Jtapi transfer question
Hi,
I have a script that triggers off a jtapiIncomingCall event. If a call is transferred to the phone it triggers the app, but as soon as the transfer completes the app receives a jtapiRemoteHangup event even though the call is still active. More importantly it doesn't receive any jtapi events after the hangup, no callactive, callinactive or hangup events when the final call hangs up. Is this normal? Is there any way to keep catching events or do I have to poll with JTapiGetDeviceStatus?
Thanks
Jason
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