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Hi,
 
I am trying the InAndOut_java example. I am having multiple issues but I think more than one is related.
 
1. I see the following exception.
Exception occured while reading application config:java.lang.NumberFormatException: For input string: "4.0"
 
If I change the DiscardLeadingDigits this Exception shows the changed digit.
 
2. The calling phone gets a ring out but the called phone does not ring.
 
3. The licenses do not get released on hanging up the calling phone.
 
I am attaching the logs.
 
It is critical for my job to learn CUAE and I really appretiate any help I can get. Even the smallest answer will go a long way in helping me understand this stuff.
 
Thanks in advance to all that answer.
 
Regards,
Shad
Attachments:

Hi,
 
Further to this I removed the DiscardLeadingDigits requirement from the code. The Application is running as expected but there is no media being passed from the CUAE Server to the phones. I can see RTP Packets arriving the CUAE server but nothing going back out to the phones.
 
Thanks in advance.
 
Regards,
 
Shad

Hi,
 
I have tried using a SIP trunk and H.323 gateway for this application. The problem is still the media. I can see the RTP packets coming from both the phones to the CUAE server but I do not see anything going back. Hence no media between servers. I am attaching the logs as tried with H.323.
 
Any help will be great. Please let me know if you need more info to troubleshoot.
 
Thanks in advance.
 
Kind regards,
 
Shad
 
 
 
2009:04:17::15:14:19(86): Info: JTP Added JTapi call 1000042<->SwXkm8QyK8MZ4B5x
2009:04:17::15:14:19(86): Info: JTP Sending third-party CallInitiated for: 1000042
2009:04:17::15:14:19(86): Verbose: R   No handler registered for incoming event:
InternalMessage:
  Type: EventMessage
  Message ID: Metreos.Providers.JTapi.JTapiCallInitiated
  Routing GUID: 7c838fb2-babe-4776-8e7a-00fd7e37030c
  Source: JTapiProvider
  SourceType: Provider
  SourceQueue: specified
  Destination: Router
  routing guid: 7c838fb2-babe-4776-8e7a-00fd7e37030c
  suppress 'nohandler': False
  userdata: unspecified
  eventtype: Triggering
  hiddendata: unspecified
  session guid: unspecified
  hiddendata1: unspecified
Fields:
  CallControlCause: NORMAL
  JTapiCallId: 7003/1
  DeviceName: SEP003094C296FD
  From: 1000
  CallId: 1000042
  StackToken: SwXkm8QyK8MZ4B5x
2009:04:17::15:14:19(86): Info: JTP Sending third-party Non Triggering CallEstablished for: 1000042
2009:04:17::15:14:19(86): Info: JTP Metreos.Providers.JTapi.JTapiCallInitiated event was not handled
2009:04:17::15:14:19(86): Info: R   No handler registered for nontriggering event: Metreos.Providers.JTapi.JTapiNonTriggeringCallEstablished
2009:04:17::15:14:19(86): Info: JTP Sending third-party CallEstablished for: 1000042
2009:04:17::15:14:19(86): Verbose: R   No handler registered for incoming event:
InternalMessage:
  Type: EventMessage
  Message ID: Metreos.Providers.JTapi.JTapiCallEstablished
  Routing GUID: 7c838fb2-babe-4776-8e7a-00fd7e37030c
  Source: JTapiProvider
  SourceType: Provider
  SourceQueue: specified
  Destination: Router
  routing guid: 7c838fb2-babe-4776-8e7a-00fd7e37030c
  suppress 'nohandler': False
  userdata: unspecified
  eventtype: Triggering
  hiddendata: unspecified
  session guid: unspecified
  hiddendata1: unspecified
Fields:
  CallControlCause: NORMAL
  JTapiCallId: 7003/1
  DeviceName: SEP003094C296FD
  To: 6106
  From: 1000
  CallId: 1000042
  StackToken: SwXkm8QyK8MZ4B5x
2009:04:17::15:14:19(86): Info: JTP Metreos.Providers.JTapi.JTapiNonTriggeringCallEstablished event was not handled
2009:04:17::15:14:19(88): Info: JTP Metreos.Providers.JTapi.JTapiCallEstablished event was not handled
2009:04:17::15:14:19(88): Info: HP  Incoming call: 1000043 = ip$142.2.64.14:35667/2
2009:04:17::15:14:19(88): Info: TM  Loading IncomingCall state map to handle Metreos.CallControl.IncomingCall event
2009:04:17::15:14:19(88): Info: TM  Processing new inbound call (1000043) from '1000' to '6106'
2009:04:17::15:14:19(88): Verbose: TM  Executing state: b3811e42d2f3:1000043:1 (Wait) - Metreos.CallControl.H323
2009:04:17::15:14:19(88): Info: TM  Call '1000043' switching to state map: IncomingCall_H323
2009:04:17::15:14:19(88): Verbose: TM  Executing state: b3811e42d2f3:1000043:1 (ForwardEventToApp) - Metreos.CallControl.H323
2009:04:17::15:14:19(88): Verbose: EPM Event message: Metreos.CallControl.IncomingCall
2009:04:17::15:14:19(88): Verbose: EPM InAndOut_Java-Default-7: Running scripts added
2009:04:17::15:14:19(88): Verbose: EPM Legacy event: Metreos.CallControl.IncomingCall sent to etch app: InAndOut_Java
2009:04:17::15:14:19(91): Verbose: EPM getConfig done with name: InAndOut_Java, part: Default
2009:04:17::15:14:19(91): Info: TM  Enqueuing action (1000043): Metreos.CallControl.AcceptCall
2009:04:17::15:14:19(91): Info: TM  Call '1000043' switching to state map: AcceptCall_H323
2009:04:17::15:14:19(91): Verbose: TM  Executing state: b3811e42d2f3:1000043:1 (Wait) - Metreos.CallControl.H323
2009:04:17::15:14:19(92): Verbose: TM  Executing state: b3811e42d2f3:1000043:2 (Wait) - Metreos.CallControl.H323
2009:04:17::15:14:19(92): Info: TM  Call '1000043' switching to state map: AcceptCall_EarlyMedia
2009:04:17::15:14:19(92): Verbose: TM  Executing state: b3811e42d2f3:1000043:1 (AssumePreferredTxCodec) - Metreos.CallControl.H323
2009:04:17::15:14:19(92): Info: TM  Assuming preferred codec is Tx codec (1000043): G711u:20
2009:04:17::15:14:19(92): Verbose: TM  Executing state: b3811e42d2f3:1000043:5 (ReserveConnection) - Metreos.CallControl.H323
2009:04:17::15:14:19(92): Verbose: TM  Enqueuing 'success' (1000043) response from Metreos.MediaControl
2009:04:17::15:14:19(92): Verbose: TM  Executing state: b3811e42d2f3:1000043:10 (ForwardActionToProvider) - Metreos.CallControl.H323
2009:04:17::15:14:19(92): Verbose: TM  Forwarding Metreos.CallControl.H323.AcceptCall action to provider
2009:04:17::15:14:19(92): Verbose: TM  Enqueuing 'success' (1000043) response from Metreos.CallControl.H323
2009:04:17::15:14:19(94): Verbose: TM  Executing state: b3811e42d2f3:1000043:15 (SetMedia) - Metreos.CallControl.H323
2009:04:17::15:14:19(94): Info: HP  SetMedia(1000043,rx:142.2.64.197:20480,tx:G711u,20,{G711a:102030,G711u:102030})
2009:04:17::15:14:19(94): Verbose: TM  Enqueuing 'success' (1000043) response from Metreos.CallControl.H323
2009:04:17::15:14:19(94): Verbose: TM  Executing state: b3811e42d2f3:1000043:20 (ForwardResponseToApp) - Metreos.CallControl.H323
2009:04:17::15:14:19(94): Verbose: EPM Response message: success
2009:04:17::15:14:19(94): Verbose: EPM InAndOut_Java-Default-7:  found in running scripts
2009:04:17::15:14:19(94): Verbose: EPM Provider action response sent, method: Metreos.CallControl.acceptCall, message id: success
2009:04:17::15:14:19(94): Info: TM  Loading OutboundCall state map to handle Metreos.CallControl.MakeCall action
2009:04:17::15:14:19(94): Info: TM  Using cached CRG information for: InAndOut_Java->Default
2009:04:17::15:14:19(94): Info: TM  Initiating new outbound call (1000044) from '1000' to '1004'
2009:04:17::15:14:19(94): Verbose: TM  Executing state: b3811e42d2f3:1000043:25 (Wait) - Metreos.CallControl.H323
2009:04:17::15:14:19(94): Verbose: TM  Executing state: b3811e42d2f3:1000044:1 (Wait) - Metreos.CallControl.H323
2009:04:17::15:14:19(95): Verbose: TM  Executing state: b3811e42d2f3:1000044:2 (Wait) - Metreos.CallControl.H323
2009:04:17::15:14:19(95): Info: TM  Call '1000044' switching to state map: OutboundCall_EarlyMedia
2009:04:17::15:14:19(95): Verbose: TM  Executing state: b3811e42d2f3:1000044:1 (AssumePreferredTxCodec) - Metreos.CallControl.H323
2009:04:17::15:14:19(95): Info: TM  Assuming preferred codec is Tx codec (1000044): G711u:20
2009:04:17::15:14:19(95): Verbose: TM  Executing state: b3811e42d2f3:1000044:5 (ReserveConnection) - Metreos.CallControl.H323
2009:04:17::15:14:19(95): Verbose: TM  Enqueuing 'success' (1000044) response from Metreos.MediaControl
2009:04:17::15:14:19(97): Verbose: TM  Executing state: b3811e42d2f3:1000044:10 (ForwardActionToProvider) - Metreos.CallControl.H323
2009:04:17::15:14:19(97): Verbose: TM  Forwarding Metreos.CallControl.H323.MakeCall action to provider
2009:04:17::15:14:19(97): Info: HP  Placing call 1000044 to: 1004@142.2.64.14
2009:04:17::15:14:19(97): Verbose: TM  Enqueuing 'success' (1000044) response from Metreos.CallControl.H323
2009:04:17::15:14:19(97): Info: HP  Initiated call: 1000044 = ip$localhost/32472
2009:04:17::15:14:19(97): Verbose: TM  Executing state: b3811e42d2f3:1000044:15 (ForwardResponseToApp) - Metreos.CallControl.H323
2009:04:17::15:14:19(97): Verbose: EPM Response message: success
2009:04:17::15:14:19(97): Verbose: EPM InAndOut_Java-Default-7:  found in running scripts
2009:04:17::15:14:19(97): Verbose: EPM Provider action response sent, method: Metreos.CallControl.makeCall, message id: success
2009:04:17::15:14:19(97): Verbose: TM  Executing state: b3811e42d2f3:1000044:20 (Wait) - Metreos.CallControl.H323
2009:04:17::15:14:19(97): Info: TM  Call '1000044' switching to state map: OutboundCall_WaitTxRx
2009:04:17::15:14:19(97): Verbose: TM  Executing state: b3811e42d2f3:1000044:1 (Wait) - Metreos.CallControl.H323
2009:04:17::15:14:23(19): Verbose: TM  GotCapabilities (1000044):
G711u: 30, 20, 10
2009:04:17::15:14:23(19): Info: TM  Enqueuing event (1000044): Metreos.CallControl.GotCapabilities
2009:04:17::15:14:23(19): Verbose: TM  GotCapabilities (1000044):
G711u: 30, 20, 10
2009:04:17::15:14:23(20): Verbose: TM  Executing state: b3811e42d2f3:1000044:400 (SetMedia) - Metreos.CallControl.H323
2009:04:17::15:14:23(20): Info: HP  SetMedia(1000044,rx:142.2.64.197:20482,tx:G711u,20,{G711a:102030,G711u:102030})
2009:04:17::15:14:23(20): Verbose: TM  Enqueuing 'success' (1000044) response from Metreos.CallControl.H323
2009:04:17::15:14:23(20): Info: TM  Enqueuing event (1000044): Metreos.CallControl.CallEstablished
2009:04:17::15:14:23(20): Verbose: TM  MediaEstablished (1000044): Tx Addr=<null>, RxAddr=142.2.64.197:20482, TxCodec=G711u:20, RxCodec=G711u:20.
2009:04:17::15:14:23(20): Info: TM  Enqueuing event (1000044): Metreos.CallControl.MediaEstablished
2009:04:17::15:14:23(20): Verbose: TM  Executing state: b3811e42d2f3:1000044:1 (Wait) - Metreos.CallControl.H323
2009:04:17::15:14:23(20): Verbose: TM  MediaEstablished (1000044): Tx Addr=<null>, RxAddr=142.2.64.197:20482, TxCodec=G711u:20, RxCodec=G711u:20.
2009:04:17::15:14:23(20): Verbose: TM  Executing state: b3811e42d2f3:1000044:5 (Wait) - Metreos.CallControl.H323
2009:04:17::15:14:23(20): Verbose: TM  Executing state: b3811e42d2f3:1000044:100 (Wait) - Metreos.CallControl.H323
2009:04:17::15:14:23(31): Verbose: TM  MediaEstablished (1000044): Tx Addr=142.2.64.211:25166, RxAddr=142.2.64.197:20482, TxCodec=G711u:30, RxCodec=G711u:20.
2009:04:17::15:14:23(31): Info: TM  Enqueuing event (1000044): Metreos.CallControl.MediaEstablished
2009:04:17::15:14:23(31): Verbose: TM  MediaEstablished (1000044): Tx Addr=142.2.64.211:25166, RxAddr=142.2.64.197:20482, TxCodec=G711u:30, RxCodec=G711u:20.
2009:04:17::15:14:23(31): Verbose: TM  Executing state: b3811e42d2f3:1000044:5 (Wait) - Metreos.CallControl.H323
2009:04:17::15:14:23(33): Verbose: TM  Executing state: b3811e42d2f3:1000044:10 (Wait) - Metreos.CallControl.H323
2009:04:17::15:14:23(33): Verbose: TM  Executing state: b3811e42d2f3:1000044:200 (Wait) - Metreos.CallControl.H323
2009:04:17::15:14:23(33): Verbose: TM  Executing state: b3811e42d2f3:1000044:205 (CreateConference) - Metreos.CallControl.H323
2009:04:17::15:14:23(36): Verbose: TM  Enqueuing 'success' (1000044) response from Metreos.MediaControl
2009:04:17::15:14:23(38): Verbose: TM  Executing state: b3811e42d2f3:1000044:20 (SendStartTxToApp) - Metreos.CallControl.H323
2009:04:17::15:14:23(38): Verbose: EPM Event message: Metreos.CallControl.StartTx
2009:04:17::15:14:23(38): Verbose: EPM InAndOut_Java-Default-7:  found in running scripts
2009:04:17::15:14:23(38): Verbose: EPM Legacy event: Metreos.CallControl.StartTx sent to etch app: InAndOut_Java
2009:04:17::15:14:23(38): Verbose: TM  Executing state: b3811e42d2f3:1000044:25 (Wait) - Metreos.CallControl.H323
2009:04:17::15:14:23(38): Verbose: TM  Executing state: b3811e42d2f3:1000044:30 (SendStartRxToApp) - Metreos.CallControl.H323
2009:04:17::15:14:23(38): Verbose: EPM Event message: Metreos.CallControl.StartRx
2009:04:17::15:14:23(38): Verbose: EPM InAndOut_Java-Default-7:  found in running scripts
2009:04:17::15:14:23(38): Verbose: EPM Legacy event: Metreos.CallControl.StartRx sent to etch app: InAndOut_Java
2009:04:17::15:14:23(38): Verbose: TM  Executing state: b3811e42d2f3:1000044:35 (Wait) - Metreos.CallControl.H323
2009:04:17::15:14:23(39): Verbose: TM  Executing state: b3811e42d2f3:1000044:40 (SendMakeCallCompleteToApp) - Metreos.CallControl.H323
2009:04:17::15:14:23(39): Verbose: EPM Event message: Metreos.CallControl.MakeCall_Complete
2009:04:17::15:14:23(39): Verbose: EPM InAndOut_Java-Default-7:  found in running scripts
2009:04:17::15:14:23(39): Verbose: EPM Legacy event: Metreos.CallControl.MakeCall_Complete sent to etch app: InAndOut_Java
2009:04:17::15:14:23(39): Info: TM  Enqueuing action (1000043): Metreos.CallControl.AnswerCall
2009:04:17::15:14:23(39): Verbose: TM  Executing state: b3811e42d2f3:1000044:1000 (EndScript) - Metreos.CallControl.H323
2009:04:17::15:14:23(39): Verbose: TM  Script ended for call '1000044'. Waiting for call service request...
2009:04:17::15:14:23(39): Verbose: TM  Executing state: b3811e42d2f3:1000043:30 (ForwardActionToProvider) - Metreos.CallControl.H323
2009:04:17::15:14:23(39): Verbose: TM  Forwarding Metreos.CallControl.H323.AnswerCall action to provider
2009:04:17::15:14:23(39): Info: HP  Display Name: InAndOut
2009:04:17::15:14:23(39): Verbose: TM  Enqueuing 'success' (1000043) response from Metreos.CallControl.H323
2009:04:17::15:14:23(39): Verbose: TM  Executing state: b3811e42d2f3:1000043:35 (Wait) - Metreos.CallControl.H323
2009:04:17::15:14:23(41): Info: TM  Call '1000043' switching to state map: IncomingCall_WaitTxRx
2009:04:17::15:14:23(41): Verbose: TM  Executing state: b3811e42d2f3:1000043:1 (Wait) - Metreos.CallControl.H323
2009:04:17::15:14:23(41): Info: JTP Sending CallActive for call: 1000042
2009:04:17::15:14:23(41): Info: R   No handler registered for nontriggering event: Metreos.Providers.JTapi.JTapiCallActive
2009:04:17::15:14:23(41): Info: JTP Metreos.Providers.JTapi.JTapiCallActive event was not handled
2009:04:17::15:14:23(41): Verbose: TM  GotCapabilities (1000043):
G711u: 30, 20, 10
2009:04:17::15:14:23(41): Info: TM  Enqueuing event (1000043): Metreos.CallControl.GotCapabilities
2009:04:17::15:14:23(42): Info: TM  Enqueuing event (1000043): Metreos.CallControl.CallEstablished
2009:04:17::15:14:23(42): Verbose: TM  MediaEstablished (1000043): Tx Addr=<null>, RxAddr=142.2.64.197:20480, TxCodec=G711u:20, RxCodec=G711u:20.
2009:04:17::15:14:23(42): Info: TM  Enqueuing event (1000043): Metreos.CallControl.MediaEstablished
2009:04:17::15:14:23(42): Verbose: TM  MediaEstablished (1000043): Tx Addr=<null>, RxAddr=142.2.64.197:20480, TxCodec=G711u:20, RxCodec=G711u:20.
2009:04:17::15:14:23(42): Verbose: TM  Executing state: b3811e42d2f3:1000043:5 (Wait) - Metreos.CallControl.H323
2009:04:17::15:14:23(42): Verbose: TM  Executing state: b3811e42d2f3:1000043:100 (Wait) - Metreos.CallControl.H323
2009:04:17::15:14:23(44): Verbose: TM  MediaEstablished (1000043): Tx Addr=142.2.64.199:31636, RxAddr=142.2.64.197:20480, TxCodec=G711u:30, RxCodec=G711u:20.
2009:04:17::15:14:23(44): Info: TM  Enqueuing event (1000043): Metreos.CallControl.MediaEstablished
2009:04:17::15:14:23(44): Verbose: TM  MediaEstablished (1000043): Tx Addr=142.2.64.199:31636, RxAddr=142.2.64.197:20480, TxCodec=G711u:30, RxCodec=G711u:20.
2009:04:17::15:14:23(44): Verbose: TM  Executing state: b3811e42d2f3:1000043:5 (Wait) - Metreos.CallControl.H323
2009:04:17::15:14:23(44): Verbose: TM  Executing state: b3811e42d2f3:1000043:10 (Wait) - Metreos.CallControl.H323
2009:04:17::15:14:23(45): Verbose: TM  Executing state: b3811e42d2f3:1000043:200 (Wait) - Metreos.CallControl.H323
2009:04:17::15:14:23(45): Verbose: TM  Executing state: b3811e42d2f3:1000043:210 (JoinConference) - Metreos.CallControl.H323
2009:04:17::15:14:23(56): Verbose: TM  Enqueuing 'success' (1000043) response from Metreos.MediaControl
2009:04:17::15:14:23(58): Verbose: TM  Executing state: b3811e42d2f3:1000043:20 (SendStartTxToApp) - Metreos.CallControl.H323
2009:04:17::15:14:23(58): Verbose: EPM Event message: Metreos.CallControl.StartTx
2009:04:17::15:14:23(58): Verbose: EPM InAndOut_Java-Default-7:  found in running scripts
2009:04:17::15:14:23(58): Verbose: EPM Legacy event: Metreos.CallControl.StartTx sent to etch app: InAndOut_Java
2009:04:17::15:14:23(58): Verbose: TM  Executing state: b3811e42d2f3:1000043:25 (Wait) - Metreos.CallControl.H323
2009:04:17::15:14:23(58): Verbose: TM  Executing state: b3811e42d2f3:1000043:30 (SendStartRxToApp) - Metreos.CallControl.H323
2009:04:17::15:14:23(58): Verbose: EPM Event message: Metreos.CallControl.StartRx
2009:04:17::15:14:23(58): Verbose: EPM InAndOut_Java-Default-7:  found in running scripts
2009:04:17::15:14:23(58): Verbose: EPM Legacy event: Metreos.CallControl.StartRx sent to etch app: InAndOut_Java
2009:04:17::15:14:23(58): Verbose: TM  Executing state: b3811e42d2f3:1000043:35 (Wait) - Metreos.CallControl.H323
2009:04:17::15:14:23(60): Verbose: TM  Executing state: b3811e42d2f3:1000043:40 (ForwardResponseToApp) - Metreos.CallControl.H323
2009:04:17::15:14:23(60): Verbose: EPM Response message: success
2009:04:17::15:14:23(60): Verbose: EPM InAndOut_Java-Default-7:  found in running scripts
2009:04:17::15:14:23(60): Verbose: EPM Provider action response sent, method: Metreos.CallControl.answerCall, message id: success
2009:04:17::15:14:23(60): Verbose: TM  Executing state: b3811e42d2f3:1000043:1000 (EndScript) - Metreos.CallControl.H323
2009:04:17::15:14:23(60): Verbose: TM  Script ended for call '1000043'. Waiting for call service request...
2009:04:17::15:14:23(60): Verbose: TM  GotCapabilities (1000043):
G711u: 30, 20, 10
2009:04:17::15:14:23(60): Info: TM  Call '1000043' switching to state map: Caps_ReNeg
2009:04:17::15:14:23(60): Info: TM  Handling event (1000043): Metreos.CallControl.GotCapabilities
2009:04:17::15:14:23(60): Verbose: TM  Executing state: b3811e42d2f3:1000043:1 (Wait) - Metreos.CallControl.H323
2009:04:17::15:14:23(60): Verbose: TM  Executing state: b3811e42d2f3:1000043:5 (SelectTxCodec) - Metreos.CallControl.H323
2009:04:17::15:14:23(60): Verbose: TM  Beginning Tx codec selection (1000043).
Local caps:
G711a: 10 20 30
G711u: 10 20 30
Remote caps:
G711u: 30 20 10
2009:04:17::15:14:23(60): Verbose: TM  Selected Tx codec (1000043): G711u:20
2009:04:17::15:14:23(60): Verbose: TM  Executing state: b3811e42d2f3:1000043:10 (SetMedia) - Metreos.CallControl.H323
2009:04:17::15:14:23(60): Info: HP  SetMedia(1000043,rx:142.2.64.197:20480,tx:G711u,20,{G711a:102030,G711u:102030})
2009:04:17::15:14:23(60): Verbose: TM  Enqueuing 'success' (1000043) response from Metreos.CallControl.H323
2009:04:17::15:14:23(61): Verbose: TM  Executing state: b3811e42d2f3:1000043:1000 (EndScript) - Metreos.CallControl.H323
2009:04:17::15:14:23(61): Verbose: TM  Script ended for call '1000043'. Waiting for call service request...
2009:04:17::15:14:26(75): Info: JTP Sending third-party HangupCall for '1000042' (cause=NORMAL)
2009:04:17::15:14:26(75): Info: JTP Sending third-party Hangup for '1000042' (cause=NORMAL) (ccCause=NORMAL)
2009:04:17::15:14:26(75): Info: R   No handler registered for nontriggering event: Metreos.Providers.JTapi.JTapiHangupCall
2009:04:17::15:14:26(75): Info: R   No handler registered for nontriggering event: Metreos.Providers.JTapi.JTapiHangup
2009:04:17::15:14:26(75): Info: JTP Metreos.Providers.JTapi.JTapiHangupCall event was not handled
2009:04:17::15:14:26(75): Info: JTP Metreos.Providers.JTapi.JTapiHangup event was not handled
2009:04:17::15:14:26(75): Info: HP  Media Changed: Tx Addr=:0
2009:04:17::15:14:26(75): Verbose: TM  MediaChanged (1000043): Tx Addr=<null>, RxAddr=142.2.64.197:20480, TxCodec=G711u:20, RxCodec=G711u:20.
2009:04:17::15:14:26(75): Info: TM  Call '1000043' switching to state map: MediaChanged
2009:04:17::15:14:26(75): Info: TM  Handling event (1000043): Metreos.CallControl.MediaChanged
2009:04:17::15:14:26(77): Verbose: TM  Executing state: b3811e42d2f3:1000043:1 (Wait) - Metreos.CallControl.H323
2009:04:17::15:14:26(77): Verbose: TM  Executing state: b3811e42d2f3:1000043:3 (SendStopTxToApp) - Metreos.CallControl.H323
2009:04:17::15:14:26(77): Verbose: EPM Event message: Metreos.CallControl.StopTx
2009:04:17::15:14:26(77): Verbose: EPM InAndOut_Java-Default-7:  found in running scripts
2009:04:17::15:14:26(77): Verbose: EPM Legacy event: Metreos.CallControl.StopTx sent to etch app: InAndOut_Java
2009:04:17::15:14:26(77): Verbose: TM  Executing state: b3811e42d2f3:1000043:5 (Wait) - Metreos.CallControl.H323
2009:04:17::15:14:26(77): Verbose: TM  Executing state: b3811e42d2f3:1000043:10 (UseMohMedia) - Metreos.CallControl.H323
2009:04:17::15:14:26(77): Verbose: TM  Enqueuing 'success' (1000043) response from Metreos.CallControl.H323
2009:04:17::15:14:26(78): Verbose: TM  Executing state: b3811e42d2f3:1000043:1000 (EndScript) - Metreos.CallControl.H323
2009:04:17::15:14:26(78): Verbose: TM  Script ended for call '1000043'. Waiting for call service request...
2009:04:17::15:14:26(88): Info: TM  Call '1000043' switching to state map: RemoteHangup
2009:04:17::15:14:26(88): Info: TM  Handling event (1000043): Metreos.CallControl.RemoteHangup
2009:04:17::15:14:26(88): Verbose: TM  Executing state: b3811e42d2f3:1000043:1 (Wait) - Metreos.CallControl.H323
2009:04:17::15:14:26(88): Verbose: TM  Executing state: b3811e42d2f3:1000043:5 (Wait) - Metreos.CallControl.H323
2009:04:17::15:14:26(88): Verbose: TM  Executing state: b3811e42d2f3:1000043:10 (DeleteConnection) - Metreos.CallControl.H323
2009:04:17::15:14:26(88): Info: TM  Deleting connection: 1000043:16777235
2009:04:17::15:14:27(66): Verbose: TM  Enqueuing 'success' (1000043) response from Metreos.MediaControl
2009:04:17::15:14:27(67): Verbose: TM  Executing state: b3811e42d2f3:1000043:15 (ForwardEventToApp) - Metreos.CallControl.H323
2009:04:17::15:14:27(67): Verbose: EPM Event message: Metreos.CallControl.RemoteHangup
2009:04:17::15:14:27(67): Verbose: EPM InAndOut_Java-Default-7:  found in running scripts
2009:04:17::15:14:27(67): Verbose: EPM Legacy event: Metreos.CallControl.RemoteHangup sent to etch app: InAndOut_Java
2009:04:17::15:14:27(67): Info: TM  Call '1000044' switching to state map: User_Hangup_Media
2009:04:17::15:14:27(67): Info: TM  Handling action (1000044): Metreos.CallControl.Hangup
2009:04:17::15:14:27(67): Verbose: TM  Executing state: b3811e42d2f3:1000044:1 (Wait) - Metreos.CallControl.H323
2009:04:17::15:14:27(67): Verbose: TM  Executing state: b3811e42d2f3:1000043:1000 (EndCall) - Metreos.CallControl.H323
2009:04:17::15:14:27(67): Info: TM  Call e7ed03fd-d153-47f7-8013-b3811e42d2f3:1000043 has ended due to normal call termination
2009:04:17::15:14:27(67): Verbose: TM  Call '1000043' ended. State path = 1, 0, 1, 0, 1, 2, 0, 1, 5, 10, 15, 20, 25, 30, 35, 0, 1, 5, 100, 5, 10, 200, 210, 20, 25, 30, 35, 40, 1000, 0, 1, 5, 10, 1000, 0, 1, 3, 5, 10, 1000, 0, 1, 5, 10, 15, 1000
2009:04:17::15:14:27(67): Verbose: TM  Executing state: b3811e42d2f3:1000044:3 (Wait) - Metreos.CallControl.H323
2009:04:17::15:14:27(67): Verbose: TM  Executing state: b3811e42d2f3:1000044:5 (ForwardActionToProvider) - Metreos.CallControl.H323
2009:04:17::15:14:27(67): Verbose: TM  Forwarding Metreos.CallControl.H323.Hangup action to provider
2009:04:17::15:14:27(67): Verbose: TM  Enqueuing 'success' (1000044) response from Metreos.CallControl.H323
2009:04:17::15:14:27(69): Verbose: TM  Executing state: b3811e42d2f3:1000044:15 (DeleteConnection) - Metreos.CallControl.H323
2009:04:17::15:14:27(69): Info: TM  Deleting connection: 1000044:16777236
2009:04:17::15:14:28(39): Verbose: TM  Enqueuing 'success' (1000044) response from Metreos.MediaControl
2009:04:17::15:14:28(39): Verbose: TM  Executing state: b3811e42d2f3:1000044:20 (ForwardResponseToApp) - Metreos.CallControl.H323
2009:04:17::15:14:28(39): Verbose: EPM Response message: success
2009:04:17::15:14:28(39): Verbose: EPM InAndOut_Java-Default-7:  found in running scripts
2009:04:17::15:14:28(39): Verbose: EPM Provider action response sent, method: Metreos.CallControl.hangup, message id: success
2009:04:17::15:14:28(39): Verbose: EPM InAndOut_Java-Default-7: Session removed
2009:04:17::15:14:28(39): Verbose: EPM Session ended:
  sid: e7ed03fd-d153-47f7-8013-b3811e42d2f3
  plugin-0: Metreos.CallControl
  plugin-1: Metreos.MediaControl
  plugin-2: Metreos.CallControl.H323

2009:04:17::15:14:28(39): Verbose: TM  Executing state: b3811e42d2f3:1000044:1000 (EndCall) - Metreos.CallControl.H323
2009:04:17::15:14:28(39): Info: TM  Call e7ed03fd-d153-47f7-8013-b3811e42d2f3:1000044 has ended due to normal call termination
2009:04:17::15:14:28(39): Verbose: TM  Call '1000044' ended. State path = 1, 2, 0, 1, 5, 10, 15, 20, 0, 1, 400, 1, 5, 100, 5, 10, 200, 205, 20, 25, 30, 35, 40, 1000, 0, 1, 3, 5, 15, 20, 1000

Hi Shad,
 
Sorry for the delayed reply. The issue looks like to be a configuration issue. Can you please remove the media-server from the CUAE and reconfigure it?
 
Regards,
Rakesh.