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retrieve Missed Call/Received Call history list.

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Is there a way to retrieve the Missed Call/Received Call history list? I know the user can access it with Key:directories. But I want to send the information automatically to my server.
 
thx.

This is currently not available from the phone.  The UCM system does provide Call Detail Records (CDR) for bulk access to all call activity: http://developer.cisco.com/web/sxml/docs

RE: retrieve Missed Call/Received Call history list.
call history call history
Answer
12/16/10 8:58 AM as a reply to David Staudt.
This is currently not available from the phone.  The UCM system does provide Call Detail Records (CDR) for bulk access to all call activity: http://developer.cisco.com/web/sxml/docs

David,
I am sure the IP phone does not access the CDR (especially now with the need for SFTP) to get the call hostory. Most if not all IP phone commands are URLs back to the system. I am sure the IP Phone executes a URL to get the various histories. Do you know what that URL is dn what parameters are passed?

Well you are correct in that the phones do not access the CDR repository.  They do store missed calls, etc. locally and populate the screens from their internal data - they do not access UCM.  There are no APIs or web pages available on the local phone to get at this data - primarily as the XML serices have not been fully secure.