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Send one row of text to IP Phone

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Hi,
 
I new with CUEA,
I try build script that query DB for ANI and send name to IP Phone,
so once incoming call to the phone CUAE script push text "Call from ....."
he question what ios the best way to do this, Is this with CreateText and SendExecute or some better way?

Hi,
 
I new with CUEA,
I try build script that query DB for ANI and send name to IP Phone,
so once incoming call to the phone CUAE script push text "Call from ....."
he question what ios the best way to do this, Is this with CreateText and SendExecute or some better way?

 
 
 
Hi Izik,

You can use both but if you are using JtapiIncomingCall
Event then, you can use "JTapiSendXSIData" API also....

Regards
ABHISHEK
SAXENA



Hi,
 
I new with CUEA,
I try build script that query DB for ANI and send name to IP Phone,
so once incoming call to the phone CUAE script push text "Call from ....."
he question what ios the best way to do this, Is this with CreateText and SendExecute or some better way?


 
 
 
Hi Izik,

You can use both but if you are using JtapiIncomingCall
Event then, you can use "JTapiSendXSIData" API also....

Regards
ABHISHEK
SAXENA


Hi,
Thanks for reply, but I cant find "JTapiSendXSIData" function in the Designer,
Is that API need to be imported, plugin insall or ... ???
Also if I use "SendExecute" the text is pushed to the phone, but how can make it disapear once user is answer???
 





Hi,
 
I new with CUEA,
I try build script that query DB for ANI and send name to IP Phone,
so once incoming call to the phone CUAE script push text "Call from ....."
he question what ios the best way to do this, Is this with CreateText and SendExecute or some better way?


 
 
 
Hi Izik,

You can use both but if you are using JtapiIncomingCall
Event then, you can use "JTapiSendXSIData" API also....

Regards
ABHISHEK
SAXENA



Hi,
Thanks for reply, but I cant find "JTapiSendXSIData" function in the Designer,
Is that API need to be imported, plugin insall or ... ???
Also if I use "SendExecute" the text is pushed to the phone, but how can make it disapear once user is answer???
 

 
 
Hi
 
You can add "JTapiSendXSIData" by going into toolbox and right click to have "add/remove items.."...
and select the particular API's you want to use..
 
and
 
if you want to disappear your text message then call any function on answer event which calls exit button...

Hi,
So for disapear a message I need to add another script with CallEstablish trigger.?
Also whan you say call any function which call exit button, could you be more specific?
 

Hi
 
Ya....u should use dat....and for next query ....refer to developer guides as i am also trying to find the solution.
 
 

Hi
 
Ya....u should use dat....and for next query ....refer to developer guides as i am also trying to find the solution.
 
 


Hi,
 
Did you manage to send the XSI Data to the phone. I am also trying to do that same. What XML message did you send to the phone so that the message appears while the telephony buttons (e.g. answer) are maintained on the phone.
 
Thanks,
Chandan

The call plane - which includes the call-interaction softkeys, From display etc. - is not modifiable via XML applications.  XML apps live in a separate 'services' or 'application' plane where they may control the display and softkeys for their purposes, but not directly interact with calls.
 
 

The call plane - which includes the call-interaction softkeys, From display etc. - is not modifiable via XML applications.  XML apps live in a separate 'services' or 'application' plane where they may control the display and softkeys for their purposes, but not directly interact with calls.
 
 


I dont mind where my text goes as long as I can put my text anywhere on the phone and maintain the telephony buttons...
Any ideas?

Unfortunately you can't modify the screen text when the call plane (which has the telephony buttons) is visible.
 
A possibility would be to present an XML application screen with custom softkeys that mimic the telephony buttons.  The custom softkeys could be programmed to make an HTTP request to a back-end CTI-based (TAPI/JTAPI) application which the invokes the actual call control command for the phone.  

Unfortunately you can't modify the screen text when the call plane (which has the telephony buttons) is visible.
 
A possibility would be to present an XML application screen with custom softkeys that mimic the telephony buttons.  The custom softkeys could be programmed to make an HTTP request to a back-end CTI-based (TAPI/JTAPI) application which the invokes the actual call control command for the phone.  


That I am doing already. I was just wondering if there is a way to change data on call pane... which you have confirmed there isnt.
Thanks.