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Platform Services installation Problem?
host media processing mysql unified application environment platform services 8.5.1.0005
Answer
3/21/11 10:34 AM
Gents,
 
when i try to installting the Unified Application Environment Platform Services 8.5.1.0005 i got a problem
"Error 27502. Could not connect to MySQL 'localhost'. [ODBC Driver Manager] Data source name not found and no default driver specified (0)"
i installed "mysql-5.5.10-win32" also "mysql-connector-odbc-5.1.8-win32"
 
also i tried install "CUAE-coreadd-8.5.1.11-GA" i got this problem
"Cisco Unified AE OS Core Addendum 8.5.1.11 Setup
---------------------------
Host Media Processing failed to install"
 
the HMP already installed,
 
Could you please advise.
 
 
 

Hi Majed,
 
Are you using windows server 2003 for the installation of CUAE 8.5? If yes then that is not the supported way and CUAE will not work.
You need to have Windows Server 2008-32 bit Enterprise or Standard Edition for CUAE 8.5.
 
HMP Error which you observed during the Core-Addendum install is because HMP is installed on Windows Server 2003 as the HMP packaged here doesnot support the windows server 2003 version.
 
Platform service error occured because the password and username which you provided is not able to access the database.
 
I would recommend you to go through the "Installation guide for the Cisco Unified Application Environment 8.5" in the following link
http://www.cisco.com/en/US/products/ps7058/prod_installation_guides_list.html
 
Thanks
Nabhonil
 
 
Gents,
 
when i try to installting the Unified Application Environment Platform Services 8.5.1.0005 i got a problem
"Error 27502. Could not connect to MySQL 'localhost'. [ODBC Driver Manager] Data source name not found and no default driver specified (0)"
i installed "mysql-5.5.10-win32" also "mysql-connector-odbc-5.1.8-win32"
 
also i tried install "CUAE-coreadd-8.5.1.11-GA" i got this problem
"Cisco Unified AE OS Core Addendum 8.5.1.11 Setup
---------------------------
Host Media Processing failed to install"
 
the HMP already installed,
 
Could you please advise.