Setup#

Note:

Execution Flow: CUAE is talking to CUPS which in turn is talking to CUPC Where: CUAE = <CUAE_server_ip> CUPS = <CUPS-IP> - CUPS Server CUPC = <CUP client install on your PC>}}}

CUCM User Settings#

Note:

• The CUCM version must be 5.0 and above
• Each CUCM "End User" must be unique to the CUPS server. }}}

• Create 2 - "End Users" with the settings listed below
• The user "Password", "Digest Credentials" and "Confirm Digest Credentials" must all be set
• Presence Group = Standard Presence Group
• Check "Allow Control of Device from CTI"
• Add bith users to the following groups, which in turn will give the user the appropriate roles

• On CUCM navigate to "System->License->Capabilities Assignments" and for each end user added,

- Check Enable CUP - Check Enable CUPC

Note:

• Once you save these settings the user account is added to the CUPS server
• Verify that the account has been added to the CUPS server by logging into the CUPS server using the admin account

https://<CUPS-IP address>:8443/ccmadmin

- Navigate to "Application->Cisco Unified Personal Communicator->User Settings" - Retrieve the list of Users.}}}

CUCM Trunk Settings:#

• Create a SIP trunk pointing to the CUPS server

- Destination Address: CUPS IP - CSS: Unrestricted - Presence Group: Standard Presence Group

Note:

• Creating a "CISCO SIP Domain" or configuring the SIP Provider is not required. }}}

CUCM Gateway Settings:#

• Add a H323 Gateway pointing to the CUAE Server

- Calling Search Space = "Unrestricted"

CUPS Settings:#

• The CUPS should be configured to communicate with the CUCM.

CUPS User Settings:#

• Set the "Application Profile Information" settings for each of your test users

- Log into the CUPS server using the admin account

https://<CUPS IP Address>:8443/ccmadmin

- Navigate to "Application->Cisco Unified Personal Communicator->User Settings" - Retrieve each user - Set the "Application Profile Information" settings and save the change as follows:

CUPC Software#

• Install the Cisco Unified Personal Communicator Client software and take the default settings

CUPC Contacts Settings:#

• Login to the CUPS server using http://<CUPS IP Address>/ccmuser and add the other user's name to the logged in user's contact list. Add contact details for each user.

- "User Options->Contacts"

CUAE Server Setup:#

• Add CUCM Telephony Server associated with the H323 Gateway you created in step "CUCM Gateway Settings"
• Add the CUCM H323 Gateway
• Add a Media Engine
• Add a IETF SIP Domain

- Domain Name: cisco.com

- Primary Registrar: IP Address of the CUPS server