About #

This article contains instructions for installing the following Cisco Unified Application Environment components / developer utilities viz.,

1. Platform Services
2. Application Server
3. Media Engine
4. Developer Tools
5. Connectors

Important Note #

Prior installing the Unified Applicaiton Environment, you must need to download and install all of the Developer Kit Prerequisites if you want to prepare your developer environment on a personal computer which runs on Microsoft Windows XP or Microsoft Windows 2003 with required hardware like a machine hosting both the Cisco Unified Application Server and Cisco Unified Media Engine have at least 1.5 GB of RAM.

An Intel processor is required to run the Cisco Unified Media Engine properly. The Cisco Unified Media Engine is not supported on AMD processors. Some laptops with Intel processors are not compatible with the Cisco Unified Media Engine due to incompatible APIC timer hardware. Read Cisco Unified Media Engine Hardware Requirements for more details.

All of the above instructions are valid for the latest CUAE 8.0 release & earlier free UAE 2.5 Developer Kits. CUAE SDK Installation 2.4.X contains installation instructions for the previous version of the Developer Kit.

For complete instructions on the production version of the Cisco Unified Application Environment, see the Cisco Unified Application Environment Installation Guide.

Please visit troubleshooting wiki page if you encounter any issues during the installation process.

Upgrading #

To upgrade from 2.4.2 ,2.4.3 and 2.5.1 follow these steps:

Follow the instructions listed under Installing Platform Services.

To upgrade from 2.4.1, follow these steps:

1. Download and install WSE 3.0 Redistributable Runtime which can be found at the Microsoft Download Center.
2. Follow the instructions listed under Installing Platform Services.

Installing Platform Services #

To install platform services, follow these steps:

1. Download the platform services installer from the Cisco Unified Application Environment Downloads page to the target system. The platform services installer is named CUAE-platsvc-<version>.exe.
2. Execute the installer.
3. The Cisco Unified Application Environment Platform Services installation Wizard appears. Click Next.
4. The end-user license agreement appears. Read it, and if you agree with the terms, select I accept the terms in the license agreement. Click Next.
5. A notice about cryptographic features appears. Read it, and if you agree to comply with the applicable laws and regulations described in the notice, click Next.
6. The MySQL Database Server dialog appears. Specify the credentials for a MySQL administrative user with sufficient privileges to create users and databases. Click Next.
7. The MySQL Database User dialog appears. Specify the credentials for a MySQL user with read and write permissions on the database. Click Next.
8. A Ready to Install the Program dialog box appears. Click Install.
9. The dialog window indicates progress as the installation proceeds. Once installation completes, you are prompted to modify the Apache configuration file. Follow the on-screen instructions and save your changes.
10. Restart the Apache service by executing the following at the command prompt:net stop apache then net start apache
11. Click Finish when the installation is complete.

Each installer prompts you to restart your computer. You do not have to restart until you have finished installing all of the components you want on the machine.

Installing the Cisco Unified Application Server #

To install the Cisco Unified Application Server, follow these steps:

1. Download the application server installer from the Cisco Unified Application Environment Downloads page to the target system. The application server installer is named CUAE-appserver-<version>.exe.
2. Run the installer.
3. The Cisco Unified Application Server installation Wizard appears. Click Next.
4. The end-user license agreement appears. Read it, and if you agree with the terms, select I accept the terms in the license agreement. Click Next.
5. A notice about cryptographic features appears. Read it, and if you agree to comply with the applicable laws and regulations described in the notice, then click Next.
6. A Ready to Install the Program dialog box appears. Click Install.
7. A dialog indicates that the installation is complete. Click Finish.

Each installer prompts you to restart your computer. You do not have to restart until you have finished installing all of the components you want on the machine.

Installing the Cisco Unified Media Engine #

To install the Cisco Unified Media Engine, follow these steps:

1. Download the media engine installer from the Cisco Unified Application Environment Downloads page to the target system. The media engine installer is named CUAE-mediaengine-<version>.exe.
2. Run the installer.
3. The Media Engine installer searched for required software and prompts you to install the Nuance OpenSpeech Recognizer if it cannot locate it.
4. The Cisco Unified Media Engine installation Wizard appears. Click Next.
5. The end-user license agreement appears. Read it, and if you agree with the terms, select I accept the terms in the license agreement. Click Next.
6. A notice about cryptographic features appears. Read it, and if you agree to comply with the applicable laws and regulations described in the notice, then click Next.
7. A Ready to Install the Program dialog box appears. Click Install.
8. A dialog indicates that the installation is complete. Click Finish.

Each installer prompts you to restart your computer. You do not have to restart until you have finished installing all of the components you want on the machine.

Configuring and Verifying the Installation #

Once the system has restarted after executing the last installer, the Cisco Unified Application Environment is considered installed. At this point, it is a best practice to test the integration between the Cisco Unified Application Environment and the Cisco Unified Communications Manager to verify that the installation is functional. The Administration Guide contains steps to set up a test environment and to verify installation and configuration of sample applications.

Cisco Unified Application Environment 8.5 #

Follow the instructions in the Configuring an Example Environment section of the Cisco Unified Application Environment Administration Guide.

Cisco Unified Application Environment 8.0 #

Follow the instructions in the Configuring an Example Environment section of the Cisco Unified Application Environment Administration Guide.

Cisco Unified Application Environment 2.5 #

Follow the instructions in the Configuring an Example Environment section of the Cisco Unified Application Environment Administration Guide.

Cisco Unified Application Environment 2.4.x #

Follow the instructions in the Example configuration and test applications section in the Cisco Unified Application Environment Administration Guide to verify basic functionality of the installation.

Installing Cisco Unified Application Environment Developer Tools #

While not advisable in production environment, for test purposes you can install the downloaded Cisco Unified Application Environment Development Tools on the same computer where you installed the Cisco Unified Application Server.

In Cisco Unified Application Environment 8.0 and earlier, the developer tools contains two main components, both of which allow you to develop Unified Communications applications:

• Cisco Unified Application Designer -- The legacy .Net / C# based IDE.
• CUAE CLI via Etch IDL's -- The cross-platform, language independent ETCH framework and the cuae command-line utility.

To install the Cisco Unified Application Environment Developer Tools, follow these steps:

1. Download the developer tools installer: CUAE-devtools-<version>.exe
2. Run the installer.
3. Installshield checks for prerequisites.
4. Cisco Unified Application Environment Development Tools installer might display any pending requirements to be installed. Click Install.
5. Once prerequisites are installed, the Welcome page appears. Click Next.
6. The end-user license agreement appears. Read it, and if you agree with the terms, select I accept the terms in the license agreement. Click Next.
7. A notice about cryptographic features appears. Read it, and if you agree to comply with the applicable laws and regulations described in the notice, then click Next.
8. Accept the defaults until the completed window appears. Click Finish.
9. If needed, restart the computer for environment settings to take effect once the installation is complete.

Connectors #

These are special purpose plugin softwares which enables integration of the Cisco Unified Application Environment to communicate with other platforms like IBM WebSphere, Salesforce, SAP, Cisco Unity etc... to facilitate application development for Communications Enabled Business Transformation / Process.

Please visit Connectors wiki page to set up those based on your requirement.