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RE: Failure runHTTPCommandPost (execute3)java.io.IOException:

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Failure runHTTPCommandPost (execute3)java.io.IOException:
Answer
11/30/12 8:39 AM
Problem Description:
We are trying to upload wav files to Unity Connection using CUPI API. This is the request we are sending to the server:

POST  http://69.168.20.25/vmrest/users/6e2ca867-b1fc-4e27-ac66-3f32965878fd/voicename

And the response is:

Failure runHTTPCommandPost (execute3)java.io.IOException: Server returned HTTP response code: 405 for URL:  https://69.168.20.25/vmrest/users/6e2ca867-b1fc-4e27-ac66-3f32965878fd/voicename


we are able to upload wav files on CUC version 8.5.1ES54.13029-54 which we have in our lab for testing purpose, but not on the CUC version 8.5.1ES47.12024-47 which customer is running presently. We need to resolve this issue as soon as possible

Customer Activity:
Installation
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Automatic reply: New Message from Dharmeshkumar Patel in Cisco Unity Connec
Answer
11/30/12 8:39 AM as a reply to Dharmeshkumar Patel.
I will be out of the office starting Wednesday, November 28th and returning back to the office on Monday, December 3rd. I will be not be checking email while I'm out, but will reply to your email as soon as I can upon my return. If you have an urgent AS,Custom Engineering Team issue, please contact Robb Mikytuck (robbm@cisco.com). Sorry for any inconvenience this may cause.
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RE: Failure runHTTPCommandPost (execute3)java.io.IOException:
Answer
12/1/12 5:19 PM as a reply to Dharmeshkumar Patel.
There was some issue related to location of .wav files , So we have changed path of .wav files under defect "CSCtu21705" and changes available in 8.5.1ES78. The error  "java.io.IOException" you are getting seems as related to file input/output at given path.

So, can you share diag_tomcat log file to debug this issue, before that please enable VMREST traces.

In the meantime i will also try on 8.5.1ES47 build in our lab and let you know. At current build i am not able to get any error.

-Anil Singh
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RE: Failure runHTTPCommandPost (execute3)java.io.IOException:
Answer
12/12/12 7:13 AM as a reply to Anil Singh.
Anil Singh:
There was some issue related to location of .wav files , So we have changed path of .wav files under defect "CSCtu21705" and changes available in 8.5.1ES78. The error  "java.io.IOException" you are getting seems as related to file input/output at given path.

So, can you share diag_tomcat log file to debug this issue, before that please enable VMREST traces.

In the meantime i will also try on 8.5.1ES47 build in our lab and let you know. At current build i am not able to get any error.

-Anil Singh

 
I am not sure, if its related to the defect as I am able to add the voice name for a user using the said API but its a PUT request not a POST. Try executing a PUT request on the same setup, if it still fails then we can have a webex session to debug the issue further.
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