Message Waiting Indicator on a CTI OS Desktop http://developer.cisco.com/c/message_boards/find_recent_posts?p_l_id= 2013-05-22T18:29:55Z 2013-05-22T18:29:55Z Claudio Illanes http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=5008849 2012-01-13T19:36:31Z 2012-01-13T19:36:31Z

Hi, I've got a customer that is looking for a Message Waiting Indicator on a CTI OS Desktop. They have approximately 12,000 agents, and I plan on using CUMI to display this information I'd just need to blink a light if there is a  new voicemail. Would Cisco recommend polling for this information every x interval using:  GET /vmrest/mailbox/folders/inbox/messages?read=false&type=voice   Or, would it be better if I registered for notifications? If so, how can I only register for NEW_MESSAGE and SAVED_MESSAGE messages? I want to use the most efficient and logical setup for use by their 12,000 agents. Thanks! Claudio

Claudio Illanes 2012-01-13T19:36:31Z