CUPI - create User Template

RE: CUPI - create User Template

2013-01-29T06:40:34Z

Hello, Thanks for this information ... I used the workaround (suppressing the restriction on outdial ...) and now I can create users ! For your information, in my version when a create action doesn't work, the http request fails and doesn't get an answer. I got only an exception ! So I haven't any information on the error ... My conclusion is that VMREST is a very poor interface for managing Unity Connection servers. It's very far from the AXL SOAP API interface available on CallManager environments. Is there a more suitable solution for managing Unity Connection ? Best regards Christian

RE: CUPI - create User Template

2013-01-28T14:36:18Z

Alright. So you must be getting an error XML in the response something like .....That's why I asked for the complete output of the request. This issue has been fixed as a part of CSCty85181 in 8.0ES and above branches.

RE: CUPI - create User Template

2013-01-28T09:38:05Z

Hello, Finally, I found where I can get traces on CUPI requests ... When I try to add a user, I got the following traces : [url=http://developer.cisco.com/web/cuc/forums/-/message_boards/view_message/11134505]01/28/2013 10:31:09.110 |12422,,,VMREST,3,DEBUG [http-8443-2] com.cisco.connection.rest.impl.GeneratedUserRestImpl - created authentication information: username=testprov, alias=testprov, id=a76ab312-5967-42d3-b15f-2a834c94808a| 01/28/2013 10:31:09.118 |12422,,,VMREST,3,DEBUG [http-8443-2] com.cisco.connection.rest.impl.GeneratedUserRestImpl - returning session cached authentication information: alias=testprov, id=a76ab312-5967-42d3-b15f-2a834c94808a| 01/28/2013 10:31:09.887 |12422,,,VMREST,3,ERROR [http-8443-2] com.cisco.connection.rest.impl.GeneratedUserRestImpl - unable to create a subscriber| 01/28/2013 10:31:09.887 |12422,,,VMREST,3,ERROR [http-8443-2] com.cisco.connection.rest.helper.Utilities - The Phone Number/Extension has violated a restriction in the restriction table. Phone Number/Extension = [vUserMwiExtension], Restriction Type = [Outdial]|[/url] Can you explain me why I got a "phone number violation" error ? If I try to create the user with the same information on the "administration" web page, it works correctly ... Best regards Christian

RE: CUPI - create User Template

2013-01-25T13:21:54Z

Hello, I don't know fiddler and I don't have a lot of time to understand, install, parameter and use it ! Is it possible to get traces on the unity connection server concerning vmrest requests ? To see what is received and eventually what is wrong ... Christian

RE: CUPI - create User Template

2013-01-24T16:13:30Z

Thats what needs to be checked. The fiddler output will help in this case.

RE: CUPI - create User Template

2013-01-24T15:27:47Z

OK, I can try to get these informations but why did it work when I do a PUT action like this: - Method: PUT - URI: https://10.230.110.177:8443/vmrest/users/75adf033-6a05-4460-bc58-e623186924ec - XML Data: tst12345 PROVUser Test Test PROVUser 12345 I use the same programming code for the two actions. I only change the method ....

RE: CUPI - create User Template

2013-01-24T14:59:54Z

Aah.....There you go. It means there can be some issue in creating the request. A couple of things to check: 1. Check the content-type header which you are setting while sending the POST request. 2. The request body which you are setting while sending the POST request. 3. Check the request details using something like Fiddler. Do share those details.

RE: CUPI - create User Template

2013-01-24T14:17:18Z

Hello, I have tried to do to POST actions: First one, I tried to create a contact with the following informations: - Method: POST - URI: https://10.230.110.177:8443/vmrest/contacts?templateAlias=voicemailusertemplate - XML Data: ctc2345ctc2345 For this firts test, I got the same error: The remote server returned an error: (400) Bad Request. ------------------------------- On a second time, I tried a POST to reset a user's MWI with the following informations: - Method: POST - URI: https://10.230.110.177:8443/vmrest/users/75adf033-6a05-4460-bc58-e623186924ec?method=resetmwi - XML Data: Nothing For this second test, I got the result code: 204 - NoContent Thus it works on the second test ... Have you some idea ? Christian

RE: CUPI - create User Template

2013-01-24T13:22:10Z

I tried it with a 7.1.5ES setup and my java API works fine for the POST operation. Not very much familiar with the .NET api though. As far as I am suspecting, this can be a case of incorrect request format. Try creating some object other than user like a callhandler, cos, partition etc. and see if you get the same error or not.

RE: CUPI - create User Template

2013-01-24T07:43:27Z

Hello, My code is based on the sample available on the CUPI documentation (http://developer.cisco.com/documents/4453236/4479360/VoiceMailboxQuotaReport.zip/f2437d92-fe8b-4cc9-9729-674ea5827ad3?version=1.0). All the others actions work correctly. I can get (GET method), update (PUT method) and delete (DELETE method) existing users or update user's PIN code. I try yesterday to create a "user template" an I got 405 (405 Method Not Allowed ) exception error. It's normal "user template" creation is not allowed with our CUC version ! So can you help me to find where is the mistake in my create action. Best regards Christian

RE: CUPI - create User Template

2013-01-23T17:03:32Z

Hmm......Can you share the code snippet where you are making the request and sending it to the server.

RE: CUPI - create User

2013-01-23T15:34:19Z

Hello Utkarsh, The exact version is 7.1.5.0ES33 And for the request, I got an exception when I send the request to the server with the error message giving in my first post. So I don't receive any answer to my request ... and I don't have any other information. Christian

RE: CUPI - create User

2013-01-23T15:21:24Z

Hey Christian, What's the complete output of the failed request? Also which version of 7.1.5 are you using? -Utkarsh

CUPI - create User

2013-01-23T13:26:41Z

Hello, I am trying to create a user in a version 7.1.5 Unity Connection server. A use the following informations: - Method: POST - URI: https://10.230.110.177:8443/vmrest/users?templateAlias=voicemailusertemplate - XML Data: tst2345 PROVUser Test1 Test1 PROVUser 23456 I got the following error: The remote server returned an error: (400) Bad Request For information, I can get, update and delete a user. Only the create process fail! Christian

RE: CUPI - create User Template

2012-09-20T05:16:53Z

For user templates, there is no example in our existing docs. We will be publishing this with our new release documentation. If you have any question for any API that is missing in the docs, please drop us a query at this forum. We'll answer it at the earliest.

RE: CUPI - create User Template

2012-09-18T20:48:00Z

[url=http://docwiki.cisco.com/wiki/Cisco_Unity_Connection_Provisioning_Interface_%28CUPI%29_API_--_HTML_Notification_Templates]Cisco Unity Connection Provisioning Interface (CUPI) API -- HTML Notification Templates[/url] Howard

RE: CUPI - create User Template

2012-09-18T13:40:31Z

Wonderful...THanks! What doc should I be using to answer these questions? The schema?

RE: CUPI - create User Template

2012-09-18T09:52:06Z

Hi Ryan, Yes, it is allowed to create a user template via REST APIs. You need to do the following for achieving this: POST: https:///vmrest/usertemplates?templateAlias=