Hi all,
Could anyone tell me if it's possible to have a chat client on the web interface? Some kind of third party application?
Can it be done by any means with SIP/SIMPLE or any other API calls to CUPS?
Ideally, what I need is, a chat client, that will be able to chat with UCCX Agents that will be integrated in CUPS, and if it's possible to direct chat sessions per skill would be even better.
Thank you very much,
I am not an UCCX expert, what I can suggest here is, you could developer the chat-client/third-party-application based on XMPP, which is supported by CUP from 8.x release. For more details you can go-through the developer doc in the documentation section.
