Cisco Unified Presence SIP/SIMPLE Interface

RE: SUBSCRIBE to a User's Contact/Roster List

2013-01-02T17:33:48Z

To answer my own question... The user part of the Request URI of the SUBSCRIBE must be in form - -contacts E.g. alice-contacts@mycupsdomain.com ...and an Expires header of greater than 0. You'll then get a NOTIFY with users the contact list.

SUBSCRIBE to a User's Contact/Roster List

2012-12-18T17:11:59Z

Hi, I wonder if anyone could tell me how you SUBSCRIBE to a User's Buddy List, or to use what I think is the correct terminology the User's Roster. I have a SIP client that establishes a subscription where the user subscribes to themselves so they see their current state as set by another one of their clients (E.g. Gajim). When another client is used to change their state my SIP client sees the NOTIFY messages reflecting the new state. I'd like to be able to have my SIP client look up the User's Roster so it could be displayed and consequently take out the appropriate subscriptions so it can be notified when a "Buddy" changes state. I can't find any documentation describing how you subscribe to the Roster. I've followed RFC 4662 as mentioned by the Cisco Dev Docs but I don't get a NOTIFY containing the Roster, only NOTIFY messages containing presence state and availability. Is there a specific Request URI to use when subscribing to a User's Roster? Any specific configuration required on CUPS to ensure NOTIFY messages are sent containing Roster data? Anything else? Thanks, Alex

RE: Monitor precense information for all users

2012-07-10T20:20:02Z

Did you ever find a solution for this?

RE: SIP/2.0 407 Proxy Authentication Required

2011-12-15T17:38:48Z

Hi Bernd, You would need to examine the "Cisco UP Presence Engine" logs at debug level to find out why the Notify is not being returned. These can be downloaded from the server using RTMT. Regards, Donal

RE: SIP/2.0 407 Proxy Authentication Required

2011-12-15T17:04:01Z

Hi Donal This is the one I aways have. Do you have maybe an idea why I don't get NOTIFY events? Best regards Bernd

RE: SIP/2.0 407 Proxy Authentication Required

2011-12-15T16:57:04Z

Hi Bernd, The "Cisco Unified Presence Developer Guide" describes the SIP/SIMPLE interface, and includes sample requests and request flowcharts. It can be downloaded from here: http://developer.cisco.com/web/cupapi/documentation Regards, Donal

RE: SIP/2.0 407 Proxy Authentication Required

2011-12-15T16:50:18Z

Hi Donald, Thanks a lot ;-) Now I get a response like: SIP/2.0 200 OK Via: SIP/2.0/UDP MY_HOST:5051;received=MY_HOST;branch=udpbranchtesttest,SIP/2.0/TCP MY_HOST:5060;branch=tcpbranchtesttest CSeq: 1 SUBSCRIBE Call-ID: c9ed0d0743a26c68a2dc989d934aae30@10.103.228.175 From: ;tag=tagtesttest To: ;tag=ae901357 Contact: Expires: 3600 Record-Route: Content-Length: 0 So it looks much better, but I get no NOTIFY events when I change the present state of user "CUP90001"? What could be the problem? Do you know any useful detailed documentation that describes the SIMPLE interface of the CUP server? Best regards Bernd

RE: SIP/2.0 407 Proxy Authentication Required

2011-12-15T16:25:15Z

Hi Bernd, The easiest way to get by this is to add your clients hostname/ip to the CUP SIP Proxy's Incoming ACL. This can be done from the CUP Administration GUI under System > Security > Incoming ACL. This will let the proxy bypass SIP Digest Authentication for your clients hostname/ip. Although not recommended for production, you can also add an entry of "All" to allow all hosts bypass SIP Digest Authentication. Regards, Donal

SIP/2.0 407 Proxy Authentication Required

2011-12-15T14:03:33Z

[b]Hi[/b], I'm using Jain sip stack or connecting against CUP 8.5. [b]When I try to call a SUBSCRIBE like:[/b] SUBSCRIBE sip:CUP90001@CUP8SERVER SIP/2.0 Call-ID: fba06e16ffd236a9c03d984f7d185a3a@MY_HOST CSeq: 1 SUBSCRIBE From: ;tag=tagtesttest To: Via: SIP/2.0/UDP MY_HOST:5051;branch=udpbranchtesttest,SIP/2.0/TCP MY_HOST:5060;branch=tcpbranchtesttest Max-Forwards: 70 Proxy-Authorization: Basic Q1VQOTAwMDA6c25hcHdhcmU Contact: Event: presence Expires: 3600 Accept: application/pidf+xml P-Asserted-Identity: Content-Length: 0 [b]Then I get the following response:[/b] SIP/2.0 407 Proxy Authentication Required Via: SIP/2.0/UDP MY_HOST:5051;received=MY_HOST;branch=udpbranchtesttest,SIP/2.0/TCP MY_HOST:5060;branch=tcpbranchtesttest Call-ID: 604e44da83ec7f4c79d749d1d0d908f4@MY_HOST From: ;tag=tagtesttest To: CSeq: 1 SUBSCRIBE Proxy-Authenticate: DIGEST realm="DOMAIN.NOT.SET",nonce="4ee9ee80",qop="auth",algorithm=MD5 Content-Length: 0 [b]What I have to do?[/b]

XCAP support

2011-09-21T22:01:46Z

Hi, Does the presence server support XCAP (RFC 4825)? I want to control access to certain presence attributes. I dont suppose there's any similar functionality on the XMPP interface so that I can control access to the PIDF transported presence attributes? Thanks, Peter

CUCMessenger

2011-09-16T15:51:44Z

We are trying to hook in to the presence status events from CUPC on a Windows client. Looks like this functionality is exposed via CUCMessenger.dll. Has anybody got a working example of how to use this from a .NET application ? Anybody know where to find documentation of the interfaces in this component ?

CUPS Presence in Lotus Notes

2011-07-11T08:58:10Z

Is it possible to push CUPS presence into the Lotus Notes presence blob and launch CUPC in context of user name in Lotus Notes?

RE: Presence +Web chat integration

2010-10-14T19:15:11Z

[quote]Hi all, Could anyone tell me if it's possible to have a chat client on the web interface? Some kind of third party application? Can it be done by any means with SIP/SIMPLE or any other API calls to CUPS? Ideally, what I need is, a chat client, that will be able to chat with UCCX Agents that will be integrated in CUPS, and if it's possible to direct chat sessions per skill would be even better. Thank you very much,[/quote] I am not an UCCX expert, what I can suggest here is, you could developer the chat-client/third-party-application based on XMPP, which is supported by CUP from 8.x release. For more details you can go-through the developer doc in the documentation section.

Presence +Web chat integration

2010-10-11T14:30:51Z

Hi all, Could anyone tell me if it's possible to have a chat client on the web interface? Some kind of third party application? Can it be done by any means with SIP/SIMPLE or any other API calls to CUPS? Ideally, what I need is, a chat client, that will be able to chat with UCCX Agents that will be integrated in CUPS, and if it's possible to direct chat sessions per skill would be even better. Thank you very much,

RE: Verify Presence

2010-09-08T20:24:55Z

You can verify it from the admin pages of your presence server. Log in to the admin page. Click on User Management -> End user Select your user. On the top of the page it will normally display "Unavailable ([i]from perspective of user xxxxx)"[/i] This doesn't really say anything, besides that the user currently is not logged in with a CuPC client and the user is not on the phone. If you lift that users phone, and press on submit it should display Busy ([i]from perspective of user xxxxxx)[/i] [i] [/i] Regards, Kristof

Verify Presence

2010-04-16T09:30:52Z

Dear All, I am very new to Cisco technology. We have a requirement to integrate Unified Presence 7.0 with Communications manager 7.0. We somehow managed to integrate both servers but don't have clue how to test the following. 1) Wheter Presence / CUCM integration is successful? 2) If yes, how to test presence stats of a IP phone? Unfortunately we don't have license for Personal Communicator, so we are unable to test it through CUPC. Could you please suggest if there is anyother way of testing it? Many thanks in advance. Thanks, Sujin

Cisco IP phone 7941 - Presence doesn't get device available status

2010-04-16T09:30:52Z

Dear All, We are setting up Unified Presence 7.0 to retrieve real-time statuses from IP phones (Cisco 7941). It has now been integrated with Call Manager 7.0, we are able to get busy status when the device is on off-hook state. However when the device is on "available state", it is showing the deveice is "unavailable". NOTE: We are monitoring status through Presence Viewer after logging presence user as End user through "Presence Server User Options" Could you please advise me if I need to do anything more to get device available status? Many thanks in advance. Thanks, Sujin

Monitor precense information for all users

2010-04-16T09:30:52Z

Hi, Is there a way to monitor the precense status for all users without having all employees in a buddy list? Im talking about getting precense events for 1000+ users. Will I get a separate precense status of each of the employees devices like phone, mobile, exchange etc.? Will I be able to conect using the SIP:SIMPLE TCP protocol using digest authentication? Thanks in advance Kind regards René