David Staudt | RE: CUP API's Answer 4/16/10 9:30 AM as a reply to Shwetha Sanjeev. My understanding is that the CTI gateway interface (CSTA over XML: ECMA 323) is intended for use with the MOC, and not really for general 3rd party use. Will check on this. At least for now there doesn't seem to be any detailed documentation or a WSDL published. For your purposes, then, I would suggest a standard SIP line-side integration directly to UCM http://developer.cisco.com/web/sip/docs or possibly using TAPI/JTAPI CTI directly to UCM: http://developer.cisco.com/web/tapi/home http://developer.cisco.com/web/jtapi/home Note, you can also subscribe via SIMPLE direct to UCM, though this will be line-based presence rather than CUP's user-based presence |
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