Our users are running Cisco Unified Personal Communicator (CUPC) Version 8.5.3 on Windows 7.
 
I would like to write a tiny app in Visual Studio using either C# or VB.net that will run in the background and wait for incoming calls. Here is how I would like it to function:
 
When an incoming call comes in, I would like my app to grab the phone number and open a web browser with that number in the URL. For example, if the incoming number was 800-553-2447, I would like it to immediately (as soon as the call arrives) launch a web browser with the following URL:
 
https://www.google.com/search?q=800-553-2447
 
That's it. This way our users will see who is calling them before they pick up the phone. In version 2 of this app, I plan on querying our billing database to see if the incoming number is assigned to a client, and if so, display all the relevant client information.
 
I looked through the API's and documentation, but could not find a good place to start. Can anyone help point me in the right direction?
 
Thanks!!