Retrieving User Contacts and Groups http://developer.cisco.com/c/message_boards/find_recent_posts?p_l_id= 2013-06-20T04:27:27Z 2013-06-20T04:27:27Z Darren Parkinson http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=11239686 2013-01-29T10:37:19Z 2013-01-29T10:37:19Z

Typically you'd use a web service you've created yourself along with a TCL / VXML script in the voice gateway.  One of our customers used the script from here with success:  [url=http://www.ciscoxmlservices.com/en/tcl--ivr-scripts][color=#0000ff]http://www.ciscoxmlservices.com/en/tcl--ivr-scripts[/color][/url]

Darren Parkinson 2013-01-29T10:37:19Z Darren Parkinson http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=6046349 2012-07-09T12:50:33Z 2012-07-09T12:50:33Z

Hi,   Did you ever find a solution to this -- it seems I'm having exactly the same problem.   Thanks, D.

Darren Parkinson 2012-07-09T12:50:33Z Darren Parkinson http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=5867129 2012-06-14T08:49:27Z 2012-06-14T08:48:10Z

Hi Jose, Thanks for the response. Yes, you're right, I am doing a get-all-config. Not sure about the getContactList though, I guess that's to do with my CUP version... CUP is version 8.5. XML request is: 1     <get-all-config> 2           <system-config/> 3           <user-config/> 4           <federated-domains auth-policy="all"/> 5           <non-presence-aware-contacts/> 6           <contact-info/> 7           <include-contact-list/> 8       </get-all-config>"); I did take a brief look at CAXL, but the documentation isn't very comprehensive, and I've struggled to get that working in the short time I've looked at it. Would that allow me to get a user's contact list? I used SOAP mainly because I'd used it in the past, it's simple, and it was quick to get up and running without any CORS issues and setting up proxy servers etc.. etc.. Thanks once again, Darren.

Darren Parkinson 2012-06-14T08:48:10Z Darren Parkinson http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=5832387 2012-06-06T15:59:05Z 2012-06-06T15:59:05Z

I'm trying to retrieve individual user contact lists through the SOAP get-all-config request.  On testing however, I'm only getting 11 of my 35 contacts. In addition, it doesn't seem to be returning any group information either.   Does anyone know why this might be, or if there is a simpler way of retrieving contacts and the group the contact is in?   It can be retrieved from the user page under cupuser/contactsFindList.do, but of course that doesn't let me do it programmatically.   Thanks in advance for any assistance anyone can provide.   Kind regards, Darren.

Darren Parkinson 2012-06-06T15:59:05Z