Reverse-lookup via Web-Service interface SOAP-Call http://developer.cisco.com/c/message_boards/find_recent_posts?p_l_id= 2013-05-19T12:44:08Z 2013-05-19T12:44:08Z Gajanan Pande http://developer.cisco.com/c/message_boards/find_message?p_l_id=&messageId=11234972 2013-01-29T07:47:59Z 2013-01-29T07:47:59Z

Hi Team,   I’ve a partner asking following query. I would appreciate your help in answering it, thanks.   [b][color=blue]Partner Query :[/color][/b][color=black] We have to integrate a CRM system & the only connector is SOAP-CALL. How can CUCM/CUPS be connected with this interface to have a call reverse lookup (Name presenting) in the UC Phones? [/color] [color=black]The aim is that the "Calling party" from incoming calls will be looked-up in an external CRM Database via a SOAP-Call interface protocol.[/color] [color=black] [/color] [color=black]Thanks[/color] [color=black]GP[/color] [color=black] [/color]

Gajanan Pande 2013-01-29T07:47:59Z