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  <title>Cisco IP phone 7941 - Presence doesn't get device available status</title>
  <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_thread?p_l_id=&amp;threadId=2000449" />
  <subtitle>Cisco IP phone 7941 - Presence doesn't get device available status</subtitle>
  <id>http://developer.cisco.com/c/message_boards/find_thread?p_l_id=&amp;threadId=2000449</id>
  <updated>2013-05-22T05:43:56Z</updated>
  <dc:date>2013-05-22T05:43:56Z</dc:date>
  <entry>
    <title>Cisco IP phone 7941 - Presence doesn't get device available status</title>
    <link rel="alternate" href="http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=2000448" />
    <author>
      <name>Sujin Jebakar</name>
    </author>
    <id>http://developer.cisco.com/c/message_boards/find_message?p_l_id=&amp;messageId=2000448</id>
    <updated>2010-04-16T09:30:52Z</updated>
    <published>2010-02-27T01:20:36Z</published>
    <summary type="html">Dear All,
 
We are setting up Unified Presence 7.0 to retrieve real-time statuses from IP phones (Cisco 7941). It has now been integrated with Call Manager 7.0, we are able to get busy status when the device is on off-hook state. However when the device is on "available state", it is showing the deveice is "unavailable".
 
NOTE: We are monitoring status through Presence Viewer after logging presence user as End user through "Presence Server User Options"
 
Could you please advise me if I need to do anything more to get device available status?
 
Many thanks in advance.
 
Thanks,
Sujin</summary>
    <dc:creator>Sujin Jebakar</dc:creator>
    <dc:date>2010-02-27T01:20:36Z</dc:date>
  </entry>
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