There are a couple of TAPI sample apps that you can get a running start with: http://developer.cisco.com/web/tapi/docs
 
TAPI and JTAPI do not support video calls, currently.

There are several aspects of a video call that UCM handles: codec negotiation, setup/teardown of streams, call-admission-control, etc.  As the TSP does not expose any of that functionality, aything you would do with video would be external to the UCM video functionality.
 
C++ (or straight C) is definitely the development environment you want to use for TAPI application programming.  tapi32.dll is a C library.

The TAPI developer guide has some diagrams, etc.  The stack is basically this:
 
* Application links to tapi32.dll - tapi32.dll is provided by MS
* tapi32.dll uses RPC to talk to tapisrv - tapisrv is provided by MS, and is a system level process/service
* tapisrv links to the cisco.tsp (a dll) when it loads at system startup time
* cisco.tsp uses TCP to communicate to the CTIManager service/process on UCM
 
So the app uses the standard windows TAPI components.  The Cisco TSP is a 'plugin' for the windows TAPI service.

hi Shwetha/bino,
 
The Call Manager needs to be provisioned with an Application user with Standard CTI Enabled permission for the application to register with UCM. The device that needs to be monitored and controlled by TAPI needs to be associated with this application user.
 
For Achiving this:
1.From the UCM Admin page, select User management ->Appl User -> Add a user
  
2.Associate the devices which has to be controlled by this app-user.
 
3.Make sure that this user is under Standard CTI Enabled Group.
   To achive this : User management ->User Group -> select Standard CTI Enabled and add the user under that.
 
Let us know for any further clarifications.   

Hi shwetha,
 
To establish a connection between Call manager and your Tapi application, the above said setup in the CUCM is enough. There is no need for the application to regiter as a new device as such, using the App-user you can achive this.
 
Please refer to the TAPI developer guide pointed by David in the previous post for detailed explanation on this.

Hi shwetha,
Yes, Cisco TSP has to be installed and configured in all the client machines where your application is installed.

Hi Giggesh,
 
To whome can i contact for MSE (Extension Mobility )related questiones. Which is the ideal forum ?
My questiones are,
 
1.       MSE provides APIs for retrieving the building maps. What is the format of these images? Are these images in JPEG or AUTOCAD images?
2.       Does MSE store multiple building map images for different zoom sizes?

 

Hi Giggesh,
AS per your previous post, I have created a CTI Enabled user and added a CTI device (Phone , Model = CTI Port)  to that user.
I installed Cisco TSP in my client Laptop and specified the CAll manager IP in the TSP configuration.
 
I have read from Cisco TAPI userguide that, we can verify the TSP - Call manager functionlaity using Windows Dialer application. When i checked with Dialer I could able to find the Device that i configured in Call manager.
 
Now my questine is,  From my application how can i select the device (TSP) and perform the call functionality.
Could you please explain the flow ?
 
Could you please give me your contact phone number and available time, so that i can directly call you.
 
 
 

Giggesh,
Thanks for your answer.
 
I have almost done all the things, the call is working now through CCM. Thanks again giggesh.
 
Now the problem is SOUND is not there
I am able to manage the functionalities  make a call, Hold, Transfer, Conference etc...But the problem is Sound is not transfereing.
I have succesfully installed, Wave Driver abd configured. I dont know what all things has to be done for sound.
 
I tried with MS Dialer application with Call manager CTI port. There also sound is not transfering.( If i am trying Dialer with H323 line , sound is succesfully transfering )
 
Please let me know your suggestion.
 
 

Giggesh,
What i am doing is to call from my application to soft phone/ Hard phone. I am getting all the call related events and the call is connected. But when talking i cannot hear sound.
What i have to do hear the sound ?
 
Please let me know .