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On Call presence status

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On Call presence status
Answer
4/16/10 9:30 AM
Hi,
 
I would like to use the CUP 7.0 API to tell me when a set of users have started (or recently started) a telephone call. Is it possible to determine the status of a user as 'on call'?I can only see the following status:- Availble, busy, DND, etc..

Many thanks
 
Jon
 
 
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RE: On Call presence status
Answer
6/14/10 3:40 PM as a reply to Jonathan Withers.
If your question is intended on CUPC 7, "on-the-phone" status is being
used to reflect the phone status. Hope this clarifies.
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RE: On Call presence status
Answer
6/14/10 3:51 PM as a reply to Giggesh Thekkekeloth.
i.e...when the user is on the phone, the basic state is "busy".  The client must look at the rich presence (exchanged by passing a PIDF) to determine any additional information, such as if the user is on-the-phone.
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