Cisco Unified Routing Rules XML Interface

« Back to Routing Rules API Questions

RE: Prompt not Playing on Incoming Call when trying to Play on Mobile Phone

Combination View Flat View Tree View
Threads [ Previous | Next ]
toggle
Hi ,
All I am developing an applicaiton for Playing a Prompt on Incoming Call.
It is working fine for cisco IPPhone to cisco IPPhone but not working on
mobile phone this is the code.
 if (callType.ToUpper() == "INCOMING")
                                {
                                  
                                    string prmptid = "MonitoringWarning_00055";
                                    Response.ContentType = "text/xml";
                                    xmlTemp = "<?xml version=\"1.0\" encoding=\"UTF-8\"?><Response><Result><Decision>Permit</Decision><Status></Status><Obligations><Obligation FulfillOn=\"Permit\" ObligationId=\"urn:cisco:xacml:policy-attribute\"><AttributeAssignment AttributeId=\"Policy:simplecontinue\"><AttributeValue DataType=\"[url=http://www.w3.org/2001/XMLSchema#string\">&lt;cixml]http://www.w3.org/2001/XMLSchema#string\">&lt;cixml ver=\"1.0\"&gt;&lt;reject&gt;&lt;announce identification=\"" + prmptid + "\"/&gt;&lt;/reject&gt;&lt;/cixml&gt;</AttributeValue></AttributeAssignment></Obligation></Obligations></Result></Response>"; 
                   
                                    Response.Write(xmlTemp);
                                }

Please Reply as soon as posible.
                                   Thanks.
Regards,
Ashok Kolwal

Hi Ashok,

Is the mobile phone coming in through a gateway, or is it registered to Unified CM as a Jabber softphone?

Mark

Hi Mark,
The mobile phone call is coming in through a gateway.


Sent from BlackBerry® on Airtel

-----Original Message-----
From: Cisco Developer Community Forums <cdicuser@developer.cisco.com>
Date: Mon, 17 Sep 2012 10:33:48
To: cdicuser@developer.cisco.com<cdicuser@developer.cisco.com>
Reply-To: "cdicuser@developer.cisco.com" <cdicuser@developer.cisco.com>
Subject: New Message from Mark Stover in Cisco Unified Routing Rules XML
Interface (CURRI) - Routing Rules API Questions: RE: Prompt not Playing on
Incoming Call when trying to Play on Mobile Phone

Mark Stover has created a new message in the forum "Routing Rules API Questions":

--------------------------------------------------------------
Hi Ashok,

Is the mobile phone coming in through a gateway, or is it registered to Unified CM as a Jabber softphone?

Mark
--
To respond to this post, please click the following link:

<http://developer.cisco.com/web/curri/forums/-/message_boards/view_message/6508490>

or simply reply to this email.

Hi Pranjol,
Sorry for the delayed response, I've been traveling this week.
 
A couple of things to check here...because there's nothing inherent to CURRI that would change based on using a mobile phone.
1. Does it work with a land line, or is the mobile phone the problem?
2. Is the inbound trunk have a CSS that includes the translation pattern you use to trigger the ECCP?
Mark

1- No it is not working with land line and mobile phone also

2- Yes I have a css css_ext which includes my TP which is using with my external call control profile.



From: Cisco Developer Community Forums [mailto:cdicuser@developer.cisco.com]
Sent: 22/ 09/ 2012 23:25
To: cdicuser@developer.cisco.com
Subject: New Message from Mark Stover in Cisco Unified Routing Rules XML Interface (CURRI) - Routing Rules API Questions: RE: Prompt not Playing on Incoming Call when trying to Play on Mobile Phone



Mark Stover has created a new message in the forum "Routing Rules API Questions": -------------------------------------------------------------- Hi Pranjol,
Sorry for the delayed response, I've been traveling this week.

A couple of things to check here...because there's nothing inherent to CURRI that would change based on using a mobile phone.
1. Does it work with a land line, or is the mobile phone the problem?
2. Is the inbound trunk have a CSS that includes the translation pattern you use to trigger the ECCP?
Mark
--
To respond to this post, please click the following link: or simply reply to this email.

Sorry, one more configuration setting...
Is the annunciator in a MRG/MRGL that is assigned to the gateway?
Mark