Hi,
 
I'm trying to implement ECCP (External Call Control Profile) in CUCM 8.6.20000-1.
 
Setup:
The CUCM IP address is: 10.10.10.35
The external routing rule server IP address is: 10.10.10.136 (IIS)
 
Call scenario:
Calling number 201
Called number 888  (Match Translation pattern XXX- Any 3 digits).
The Translation pattern pointed to ECCP   (http://10.10.10.136:80/Shakhaf.BBLL/CUCMCall.aspx).
 
The 10.10.10.136 (IIS) defined to redirected the call to 200.
 
Call result:
After the call redirected by the 10.10.10.136 (IIS)
a "Temp failed" message shows in the in the calling phone (201).
No alert shows in the redirected phone (200).
 
how do I trace the issue?(RTMT logs attached)
 
Thx
Rafi

Attachments:

Do you have any logs from web server? Is the request hitting the web server correctly? Does your application respond to the HEAD requests to bring the CURRI service online? Is the call hitting the Translation Pattern correctly?

Looks like the web server isn't responding correctly:

|FailureResponseFromPDP - The policy decision point returned a 4xx (client) or 5xx (server) status code in the HTTP response Policy Decision Point URL:http://10.10.10.136:80/Shakhaf.BBLL/CUCMCall.aspx The status code and reason phrase for the failure: App ID:Cisco CallManager Cluster ID:StandAloneCluster Node ID:CCM-PUB|Alarm^*^*
08:24:19.602 |HttpHandler - processHttpRes routing response, FailureResponseFromPDP, HTTP_4XX/HTTP_5XX (0x3) from url (http://10.10.10.136:80/Shakhaf.BBLL/CUCMCall.aspx)|0,0,0,0.0^*^*