Make plans now to attend XMPP integration with CVP 2012/06/14 @ 10:00 AM at Cisco Live! in San Diego. ...Read More

 



Cisco Developer Network will be presenting a CDN Developer Track at Cisco Live! London the week of January 31, 2011.

We are presenting technical sessions which highlight Application Programming interfaces (APIs) and Software Developer Kits (SDKs) for Cisco technologies such as Unified Communications, IOS, and Access Routing Technologies ¿ including the new Cisco Cius ...Read More

 

Recently noticed that there have been repeated questions from our developer community complaining that they can't seem to get the beep to work with <record>. They have set the beep attribute to "true" alright, and the reference guide even says this is supported but why doesn't it work?
...Read More

 

August 01, 2006
Earlier today, as I was typing a comment in our internal issuing-tracking system, I hit backspace to correct a typo. WHAM! I go back to the previous page, and my long-winded comment is gone. Apparently I somehow left the context of the text area (did I tab, or spuriously click, or??), which causes backspace to act as a hotkey for "Back". The web browser was not very forgiving of my mistake.

Are your IVR applications forgiving? They should be.
...Read More

 

Mark Gibbs over at Network World has put together a spiffy little scoring system for customer service systems (including many criteria for IVR systems). How would callers score your IVR using Mark's guidelines? Place a call and find out, you may be surprised.
...Read More

 

If you're using JNDI to connect to your database through Tomcat, then it's possible you've had to deal with database connection pool leaks. Your code tests fine, it's been reviewed, but in load tests or in production your app is unable to acquire database connections, the pool is empty!

Fear not, there are some handy parameters which can be set in your application's XML configuration file (in tomcat/conf/Catalina/YOUR_IP/YOUR_APP.xml):
...Read More

 

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Difference between CVP Studio V7 call services for: CVP versus Universal ed

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Difference between CVP Studio V7 call services for: CVP versus Universal ed
Answer
8/15/08 7:33 PM
Hi, I am back to working with Studio after an absense of a few years (I was working with Audium v3.4.x in the past and on the audiumcentral forums as user Yatmandu).

I am starting on a CVP7.0 project and would like to know the difference between Call services for CVP versus Call services for Universal edition. Is it what I think it is, namely two different versions, one for CVP browser and one for other browsers?

Thanks,

Paul
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Re: Difference between CVP Studio V7 call services for: CVP versus Universa
Answer
8/16/08 2:15 AM as a reply to Paul Yatrou.
Paul,

The 7.0 studio is the same as 4.1 studio. For feature and change information, please see the information on the VTG website.

Regarding Universal Edition versus CVP 4.1/70, please first notice that it is now the same studio product. This is the first phase of integrating the two products. However, there are still sigifnicant differences including:

  • UE supports the IOS Voicebrowsers and non-Cisco browsers (e.g. Avaya, Genesys, Edify)
  • CVP supports queuing and call control, UE does not
  • CVP has the report server and OAMP console. UE has interfaces to customer provided management and reporting systems
  • UE supports Weblogic and Solaris in addition to AIX and windows.
Again, please see the product documentation for more details
- Adam
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Re: Difference between CVP Studio V7 call services for: CVP versus Universa
Answer
8/20/08 12:09 AM as a reply to Paul Yatrou.
Thank you Adam!
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