Make plans now to attend XMPP integration with CVP 2012/06/14 @ 10:00 AM at Cisco Live! in San Diego. ...Read More

 



Cisco Developer Network will be presenting a CDN Developer Track at Cisco Live! London the week of January 31, 2011.

We are presenting technical sessions which highlight Application Programming interfaces (APIs) and Software Developer Kits (SDKs) for Cisco technologies such as Unified Communications, IOS, and Access Routing Technologies ¿ including the new Cisco Cius ...Read More

 

Recently noticed that there have been repeated questions from our developer community complaining that they can't seem to get the beep to work with <record>. They have set the beep attribute to "true" alright, and the reference guide even says this is supported but why doesn't it work?
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August 01, 2006
Earlier today, as I was typing a comment in our internal issuing-tracking system, I hit backspace to correct a typo. WHAM! I go back to the previous page, and my long-winded comment is gone. Apparently I somehow left the context of the text area (did I tab, or spuriously click, or??), which causes backspace to act as a hotkey for "Back". The web browser was not very forgiving of my mistake.

Are your IVR applications forgiving? They should be.
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Mark Gibbs over at Network World has put together a spiffy little scoring system for customer service systems (including many criteria for IVR systems). How would callers score your IVR using Mark's guidelines? Place a call and find out, you may be surprised.
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If you're using JNDI to connect to your database through Tomcat, then it's possible you've had to deal with database connection pool leaks. Your code tests fine, it's been reviewed, but in load tests or in production your app is unable to acquire database connections, the pool is empty!

Fear not, there are some handy parameters which can be set in your application's XML configuration file (in tomcat/conf/Catalina/YOUR_IP/YOUR_APP.xml):
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snmp on vxml server

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snmp on vxml server
Answer
8/6/08 9:01 PM
When I try to start snmp agent on vxml server I get an error message 'rmi is not registered...' - does anyone know how to configure it to run?

Also how to configure it where to send its alarms/traps?

Or where to find doc'n on this.

Thanks, Janine
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Re: snmp on vxml server
Answer
8/6/08 11:04 PM as a reply to Janine Graves.
I don't quite know what your problem is Janine, but you configure the SNMP through the Ops Console and push it to the server. It's not rocket science - it all in the SNMP.CNF file on the server.

You set the community string and what version of SNMP (I suggest v2) and set the trap receiver IP address. And "Save and Deploy".

Do you think one of the necessary services is not there?

What you could do on the box is see if the disabled Windows SNMP service will run OK. Open services.msc, and stop the Cisco one, enable the Windows one and start it up. Then see if you can issue an SNMP walk request to it from another box.

You will have to disable it again before trying to have the Cisco SNMP agent running.

I would download the free iReasoning MIB browser and Trap Receiver - there are others of course.

Regards,
Geoff
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