Dear participants,

We're coming up on the 2 year anniversary of Cisco's acquisition of Audium. We hope you haven't noticed much change in your user community here at Support Center. We've been reading your comments, answering questions, and generally keeping business as usual. Some things have changed over the two years, like software ordering and shipment of DVD's instead of downloads, but this area hasn't changed too much.

I'm excited to announce that we're moving Support Center over to the new Cisco Developer Community -- a portal that Cisco is launching to welcome developers and provide them a focal point for working with Cisco.

We're going to join a much larger community, while still letting you focus on former Audium products, as well as have new areas for Customer Voice Portal. Our content will expand to have a larger scope and include more people. For those of you who have been with the developer community at Audium, your expertise will be greatly needed and appreciated by a much larger audience of beginning developers and developers with expertise in other Cisco products that complement Audium and Customer Voice Portal.

Audium Central's Support Center Forums will be moved intact over to the new Cisco Developer Community, so you can search prior content and continue your discussions. We're also adding new Forums that cover Customer Voice Portal, since it's has different functionality than the former Audium products. And, we are expanding beyond VoiceXML to cover all the functions of Customer Voice Portal. Plus, we're breaking up the forums into pre-Release 6.0 and Release 6.0 and beyond so that we can manage the discussion areas appropriately. We are moving to some new forum software too so things will look slightly different, but you'll still have the same functionality as you have here (and some new capabilities and recognition rewards too).

Look for an announcement early next week on the details.

Thanks,
Cory Wright
Product Management, Cisco