Make plans now to attend XMPP integration with CVP 2012/06/14 @ 10:00 AM at Cisco Live! in San Diego. ...Read More

 



Cisco Developer Network will be presenting a CDN Developer Track at Cisco Live! London the week of January 31, 2011.

We are presenting technical sessions which highlight Application Programming interfaces (APIs) and Software Developer Kits (SDKs) for Cisco technologies such as Unified Communications, IOS, and Access Routing Technologies ¿ including the new Cisco Cius ...Read More

 

Recently noticed that there have been repeated questions from our developer community complaining that they can't seem to get the beep to work with <record>. They have set the beep attribute to "true" alright, and the reference guide even says this is supported but why doesn't it work?
...Read More

 

August 01, 2006
Earlier today, as I was typing a comment in our internal issuing-tracking system, I hit backspace to correct a typo. WHAM! I go back to the previous page, and my long-winded comment is gone. Apparently I somehow left the context of the text area (did I tab, or spuriously click, or??), which causes backspace to act as a hotkey for "Back". The web browser was not very forgiving of my mistake.

Are your IVR applications forgiving? They should be.
...Read More

 

Mark Gibbs over at Network World has put together a spiffy little scoring system for customer service systems (including many criteria for IVR systems). How would callers score your IVR using Mark's guidelines? Place a call and find out, you may be surprised.
...Read More

 

If you're using JNDI to connect to your database through Tomcat, then it's possible you've had to deal with database connection pool leaks. Your code tests fine, it's been reviewed, but in load tests or in production your app is unable to acquire database connections, the pool is empty!

Fear not, there are some handy parameters which can be set in your application's XML configuration file (in tomcat/conf/Catalina/YOUR_IP/YOUR_APP.xml):
...Read More

 

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Support Contract Conversion Update (Jan 25, 2007)

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Support Contract Conversion Update (Jan 25, 2007)
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1/26/07 5:47 AM
On Friday, January 26, 2007, Cisco will mail all eligible customers and resellers information about their converted Cisco support contract.

On Wednesday, February 28, 2007, Audium Direct (not this site) will be decommissioned for all customers and resellers. Users should ensure they have both a Cisco.com ID and have their new Cisco contract number (coming in the mail) enabled for their Cisco.com ID. Instructions are provided in the forthcoming mail.

If you do not receive anything by February 15, 2007, please make a posting in this forum with your basic information and we'll be happy to research it for you.

Beginning February 28, 2007, customers must use the Cisco TAC for all support cases.

Audium Support Center (this website) will continue to operate in its community-oriented form. As a reminder, this site is a Community site, which Cisco (Audium) employees have participated in regularly; however there are no service level agreements or required responses by Cisco on this website.

Thanks,
Cory
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