Hi,
I want to collect output from an VoiceXML insert element. I have used the following code in VXML insert element, but it returns a null value to the next decision element. I have decclared a variable called "result" and returned the value using a return tag. Can you help me to resolve this issue. Class file is also attached[code:1:f5d32ce8ca]
<?xml version="1.0"?>
<!DOCTYPE vxml PUBLIC "-//Nuance/DTD VoiceXML 2.0b//EN" "http://voicexml.nuance.com/dtd/nuancevoicexml-2-0.dtd">
<vxml version="2.0" application="/Audium/Server?audium_vxml_root=true&amp;calling_into=VoiceXMLInsert&amp;namelist=element_log_value">
<menu id="MainMenuCLI">
<property name="inputmodes" value="dtmf"/>
<property name="interdigittimeout" value="0s"/>
<audio>
If you would like to be connected to your nearest store, press 1
If you would like to be connected to any other store, press 2.
If you are an existing customer and require further customer service, press 3.
</audio>
<choice dtmf="1" next="#TransferToClosestStore"/>
<choice dtmf="2" next="#AnotherStore"/>
<choice dtmf="#" next="#Reception"/>
<noinput>
<audio>
Please make your selection.
</audio>
<reprompt/>
</noinput>
<nomatch>
<audio>
The selection is invalid.
</audio>
<reprompt/>
</nomatch>
<catch event="noinput nomatch" count="3">
<throw event="com.telstra.ess.transfertocallcentre"/>
</catch>
</menu>
<form id = "TransferToClosestStore">
<block>
Transferring you to Reception. Thank You.
<var name="result" expr="'1'"/>
<assign name="audium_exit_state" expr="'done'"/>
<<return namelist="audium_exit_state result" />
</block>
</form>
<form id = "AnotherStore">
<block>
Transferring to another store. Thank You.
<var name="result" expr="'2'"/>
<assign name="audium_exit_state" expr="'done'"/>
<return namelist="audium_exit_state result" />
</block>
</form>
<form id = "Reception">
<block>
Transferring you to Reception. Thank You.
<var name = "result"/>
<assign name="audium_exit_state" expr="'done'"/>
<assign name="result" expr="'#'"/>
<return namelist="audium_exit_state result" />
</block>
</form>
</vxml>
[/code:1:f5d32ce8ca]
Following is the code that getting the VoiceXML insert data.
[code:1:f5d32ce8ca]
import com.audium.server.AudiumException;
import com.audium.server.voiceElement.*;
import com.audium.server.session.DecisionElementData;
public class CheckHash extends DecisionElementBase implements ElementInterface
{
public String doDecision(String name, DecisionElementData decisionData) throws AudiumException
{
String input = decisionData.getElementData("insert_vxml", "result");
System.out.println("Dtmf output from VXML Insert Element:" +input);
if (counter.equals("1"))
return "one";
else if(counter.equals("2"))
return "two";
else
return "hash";
}
}[/code:1:f5d32ce8ca]
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