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Clearing phantom calls

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Clearing phantom calls
Answer
4/10/03 8:05 AM
Iâ¿¿ve run into the known bug with Audium server 3.2.2 using Nuance VWS 2.0 where the vxml 1.0 page is served when certain errors are encountered. As noted in the docs, it leaves audium thinking there are still calls to the app. Is there any way to clear these phantom calls other than restarting tomcat?
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RE: Clearing phantom calls
Answer
4/11/03 8:09 PM as a reply to Anonymous.
Hello,

Can you describe the scenario in which the server session is not ended?

As of Audium 3.2.2, a number of fixes were implemented that should prevent any open sessions after the call has ended. The known issue in which a vxml error page is generated what cannot be parsed by VWS 2.0 still exists but even in this case, the session should have been ended (assuming the application setting for voice browser is set correctly). If the voice browser setting has not been set correctly, then you will have an open session.

You can terminate sessions from within an Audium application if you create your own element. Also, if you are testing your application through a visual browser, you can end the session by using the url http://ipaddress:port/Audium/Server?audium_action=hangup. However, currently there is no administration functionality to kill an active session that has come through a voice browser.

Regards,

Joe
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