Make plans now to attend XMPP integration with CVP 2012/06/14 @ 10:00 AM at Cisco Live! in San Diego. ...Read More

 



Cisco Developer Network will be presenting a CDN Developer Track at Cisco Live! London the week of January 31, 2011.

We are presenting technical sessions which highlight Application Programming interfaces (APIs) and Software Developer Kits (SDKs) for Cisco technologies such as Unified Communications, IOS, and Access Routing Technologies ¿ including the new Cisco Cius ...Read More

 

Recently noticed that there have been repeated questions from our developer community complaining that they can't seem to get the beep to work with <record>. They have set the beep attribute to "true" alright, and the reference guide even says this is supported but why doesn't it work?
...Read More

 

August 01, 2006
Earlier today, as I was typing a comment in our internal issuing-tracking system, I hit backspace to correct a typo. WHAM! I go back to the previous page, and my long-winded comment is gone. Apparently I somehow left the context of the text area (did I tab, or spuriously click, or??), which causes backspace to act as a hotkey for "Back". The web browser was not very forgiving of my mistake.

Are your IVR applications forgiving? They should be.
...Read More

 

Mark Gibbs over at Network World has put together a spiffy little scoring system for customer service systems (including many criteria for IVR systems). How would callers score your IVR using Mark's guidelines? Place a call and find out, you may be surprised.
...Read More

 

If you're using JNDI to connect to your database through Tomcat, then it's possible you've had to deal with database connection pool leaks. Your code tests fine, it's been reviewed, but in load tests or in production your app is unable to acquire database connections, the pool is empty!

Fear not, there are some handy parameters which can be set in your application's XML configuration file (in tomcat/conf/Catalina/YOUR_IP/YOUR_APP.xml):
...Read More

 

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Audium Facts

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Audium Facts
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3/8/03 4:44 AM
Hello,
I would like to know if i can find the data sheet for Audium 3.x Server version any where on this site.

For example , information about the what Speech recognition Engine is used by Audium and also the confidence level of the ASR engine would be helpful.

Thanks,
Nagarajan
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RE: Audium Facts
Answer
3/10/03 11:10 PM as a reply to Anonymous.
For information about Audium software, please see our main website www.audiumcorp.com.

Using VoiceXML, an IVR system is split into two parts, a voice browser and an application server. The voice browser deals with the telephony, the speech recogition, the TTS, etc. The application server side produces the VoiceXML needed to determine what the application is

Audium produces development software and runs on top of an application server. Other vendors such as Nuance and VoiceGenie provide voice browsers. Again, speech recognition engines are [b:fe18f8bf2a][u:fe18f8bf2a]under the domain of the voice browser[/b:fe18f8bf2a][/u:fe18f8bf2a] you are using.

Please look at our website and the documentation available here to understand more about how these things work and which voice browsers are supported by Audium software.
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ASR Supported in Audium
Answer
3/11/03 5:42 AM as a reply to Anonymous.
You can also find information about system requirements and components (like Speech Recognition) we support at http://www.audiumcorp.com/requirements

The Audium software ships with support for Nuance 8 and Speechworks OSR.

When you build applications, you have access to the confidence values of the utterance, and you can make conditional decisions based on that (and a multitude of other factors).
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