Make plans now to attend XMPP integration with CVP 2012/06/14 @ 10:00 AM at Cisco Live! in San Diego. ...Read More

 



Cisco Developer Network will be presenting a CDN Developer Track at Cisco Live! London the week of January 31, 2011.

We are presenting technical sessions which highlight Application Programming interfaces (APIs) and Software Developer Kits (SDKs) for Cisco technologies such as Unified Communications, IOS, and Access Routing Technologies ¿ including the new Cisco Cius ...Read More

 

Recently noticed that there have been repeated questions from our developer community complaining that they can't seem to get the beep to work with <record>. They have set the beep attribute to "true" alright, and the reference guide even says this is supported but why doesn't it work?
...Read More

 

August 01, 2006
Earlier today, as I was typing a comment in our internal issuing-tracking system, I hit backspace to correct a typo. WHAM! I go back to the previous page, and my long-winded comment is gone. Apparently I somehow left the context of the text area (did I tab, or spuriously click, or??), which causes backspace to act as a hotkey for "Back". The web browser was not very forgiving of my mistake.

Are your IVR applications forgiving? They should be.
...Read More

 

Mark Gibbs over at Network World has put together a spiffy little scoring system for customer service systems (including many criteria for IVR systems). How would callers score your IVR using Mark's guidelines? Place a call and find out, you may be surprised.
...Read More

 

If you're using JNDI to connect to your database through Tomcat, then it's possible you've had to deal with database connection pool leaks. Your code tests fine, it's been reviewed, but in load tests or in production your app is unable to acquire database connections, the pool is empty!

Fear not, there are some handy parameters which can be set in your application's XML configuration file (in tomcat/conf/Catalina/YOUR_IP/YOUR_APP.xml):
...Read More

 

Showing 6 results.
Items per Page 50
of 1
First Previous Next Last

CVP Forum

« Back to Universal Edition New Feature Discussion

Parameterisation of Group Objects

Combination View Flat View Tree View
Threads [ Previous | Next ]
Parameterisation of Group Objects
Answer
2/11/07 5:12 PM
Nice feature in 5 but how do you do effective parameterisation management.

One of the problems we see is its maintainability and self containment.

You should ideally create a new group of variables (temporary) which are not session or element but parameters. The parameter list object can only point to a group object and the parameters can map into the element pieces in the group object.

Surely this is a better design pattern? and would be a much cleaner enhancement. Designers/Developers can clearly them see the parameters feeding into that group. Some parameters may reference session variables (substitution tag) but at least you know what is going into the block and from where.

Have a think on that one!
Flag

RE: Parameterisation of Group Objects
Answer
2/15/07 9:09 PM as a reply to Anonymous.
Hello Karl,

Please note that Elements Groups are an Audium Studio feature for the convenience of the designer to group associated elements for a specific functionality or to streamline a call flow for clarity. Once a voice application created in Studio is deployed to Audium Call Services, Elements Groups no longer exist. Please elaborate on your request for variables for parameters and what functionality of session data is not sufficient to apply to this function. Could you please provide a few use cases for what you wish to achieve so that we could better understand the feature you are requesting?

Thanks,
Tam
Flag

RE: Parameterisation of Group Objects
Answer
4/6/07 1:46 PM as a reply to Anonymous.
Tam,

Thanks, whilst session variables are fine keeping track of session variables can encourage sloppy and unstructured development.

Grouping objects, dialogues or whatever and controlling parameters in a structured way has to encourage better design/development.

That was my point.
Flag