Make plans now to attend XMPP integration with CVP 2012/06/14 @ 10:00 AM at Cisco Live! in San Diego. ...Read More

 



Cisco Developer Network will be presenting a CDN Developer Track at Cisco Live! London the week of January 31, 2011.

We are presenting technical sessions which highlight Application Programming interfaces (APIs) and Software Developer Kits (SDKs) for Cisco technologies such as Unified Communications, IOS, and Access Routing Technologies ¿ including the new Cisco Cius ...Read More

 

Recently noticed that there have been repeated questions from our developer community complaining that they can't seem to get the beep to work with <record>. They have set the beep attribute to "true" alright, and the reference guide even says this is supported but why doesn't it work?
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August 01, 2006
Earlier today, as I was typing a comment in our internal issuing-tracking system, I hit backspace to correct a typo. WHAM! I go back to the previous page, and my long-winded comment is gone. Apparently I somehow left the context of the text area (did I tab, or spuriously click, or??), which causes backspace to act as a hotkey for "Back". The web browser was not very forgiving of my mistake.

Are your IVR applications forgiving? They should be.
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Mark Gibbs over at Network World has put together a spiffy little scoring system for customer service systems (including many criteria for IVR systems). How would callers score your IVR using Mark's guidelines? Place a call and find out, you may be surprised.
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If you're using JNDI to connect to your database through Tomcat, then it's possible you've had to deal with database connection pool leaks. Your code tests fine, it's been reviewed, but in load tests or in production your app is unable to acquire database connections, the pool is empty!

Fear not, there are some handy parameters which can be set in your application's XML configuration file (in tomcat/conf/Catalina/YOUR_IP/YOUR_APP.xml):
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Copy/Paste Audio Item Between elements with <ctrl>-c <ctrl>-v

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Copy/Paste Audio Item Between elements with <ctrl>-c <ctrl>-v
Answer
2/23/07 10:46 PM
It would be great to be able to copy an audio item from an element with <ctrl>-c and then go to another element, select an audio group and paste with <ctrl>-v

Using the right-click copy/paste it appears to work.
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RE: Copy/Paste Audio Item Between elements with <ctrl>-c <ctrl>-v
Answer
2/24/07 2:43 AM as a reply to Anonymous.
Hi Jerry,

Thanks for the suggestion! It makes sense to support the Ctrl-C and Ctrl-V shortcuts, in addition to the currently available context menu options.

We have entered this enhancement request in our internal issue-tracking system with an ID of CSCsh89564. Please refer to this ID in the future to check the status of this request.

Regards,
Rachel
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RE: Copy/Paste Audio Item Between elements with <ctrl>-c <ctrl>-v
Answer
2/26/07 4:12 PM as a reply to Anonymous.
Thanks.

This is base principles of windows UI design. Most industry applications do this.

It needs to be in there for sure.

Cheers
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