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Hi,

This isn't a voicexml insert component but actually embed some voicexml directly into the component without writing a custom java component, or involving a 3rd party web server to use in the voiceinsert side of things.

The VoiceXML embed has defined exit states. So it can still flow into other call flow sets.

You can also elect to call it as a standard form in the main flow or as a subdialogue (option to tick).

Also this can become a reusable component.

Hi Karl,

Thank you for the feedback. We have entered this enhancement request into our internal issue-tracking system with an ID of CSCsh53372. Please refer to that ID to track the status of this issue.

Regards,
Vance