Make plans now to attend XMPP integration with CVP 2012/06/14 @ 10:00 AM at Cisco Live! in San Diego. ...Read More

 



Cisco Developer Network will be presenting a CDN Developer Track at Cisco Live! London the week of January 31, 2011.

We are presenting technical sessions which highlight Application Programming interfaces (APIs) and Software Developer Kits (SDKs) for Cisco technologies such as Unified Communications, IOS, and Access Routing Technologies ¿ including the new Cisco Cius ...Read More

 

Recently noticed that there have been repeated questions from our developer community complaining that they can't seem to get the beep to work with <record>. They have set the beep attribute to "true" alright, and the reference guide even says this is supported but why doesn't it work?
...Read More

 

August 01, 2006
Earlier today, as I was typing a comment in our internal issuing-tracking system, I hit backspace to correct a typo. WHAM! I go back to the previous page, and my long-winded comment is gone. Apparently I somehow left the context of the text area (did I tab, or spuriously click, or??), which causes backspace to act as a hotkey for "Back". The web browser was not very forgiving of my mistake.

Are your IVR applications forgiving? They should be.
...Read More

 

Mark Gibbs over at Network World has put together a spiffy little scoring system for customer service systems (including many criteria for IVR systems). How would callers score your IVR using Mark's guidelines? Place a call and find out, you may be surprised.
...Read More

 

If you're using JNDI to connect to your database through Tomcat, then it's possible you've had to deal with database connection pool leaks. Your code tests fine, it's been reviewed, but in load tests or in production your app is unable to acquire database connections, the pool is empty!

Fear not, there are some handy parameters which can be set in your application's XML configuration file (in tomcat/conf/Catalina/YOUR_IP/YOUR_APP.xml):
...Read More

 

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Sample code
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4/6/07 8:21 AM
Hi,

Can you guys PLEASE post a simple sample of how to write a logger using java?

Also, when I use documenter and look at the Properties Settings, it shows the xml for the default loggers. How does the information displayed here relate to what I might want to use in my own logger?

Also, with C/S 3.6 (CVP Vxml Server 4), can I still edit the Tomcat/webapps/CVP/WEB-INF/web.xml file to enable logging of vxml pages including the headers?

Thanks, Janine
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RE: Sample code
Answer
4/7/07 2:50 AM as a reply to Janine Graves.
Hi Janine,

In CS 3.6.x and CVP VXML Server 4.0, users no longer need to edit web.xml to enable VoiceXML debug logging. Instead, a debug logger should be configured. For instructions on how to do this on the Call Services side, please refer to the following KB article:

"How to enable VoiceXML debug mode on Audium Call Services 3.6"

Note that you can configure loggers in Studio as well, so you could follow similar steps on the Studio side (from within the project properties dialog).

In regards to a code sample for logger development, this is something we recognize would be helpful. We will keep this in mind when we update our sample code section, thanks for the feedback.

Regards,
Vance
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