Make plans now to attend XMPP integration with CVP 2012/06/14 @ 10:00 AM at Cisco Live! in San Diego. ...Read More

 



Cisco Developer Network will be presenting a CDN Developer Track at Cisco Live! London the week of January 31, 2011.

We are presenting technical sessions which highlight Application Programming interfaces (APIs) and Software Developer Kits (SDKs) for Cisco technologies such as Unified Communications, IOS, and Access Routing Technologies ¿ including the new Cisco Cius ...Read More

 

Recently noticed that there have been repeated questions from our developer community complaining that they can't seem to get the beep to work with <record>. They have set the beep attribute to "true" alright, and the reference guide even says this is supported but why doesn't it work?
...Read More

 

August 01, 2006
Earlier today, as I was typing a comment in our internal issuing-tracking system, I hit backspace to correct a typo. WHAM! I go back to the previous page, and my long-winded comment is gone. Apparently I somehow left the context of the text area (did I tab, or spuriously click, or??), which causes backspace to act as a hotkey for "Back". The web browser was not very forgiving of my mistake.

Are your IVR applications forgiving? They should be.
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Mark Gibbs over at Network World has put together a spiffy little scoring system for customer service systems (including many criteria for IVR systems). How would callers score your IVR using Mark's guidelines? Place a call and find out, you may be surprised.
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If you're using JNDI to connect to your database through Tomcat, then it's possible you've had to deal with database connection pool leaks. Your code tests fine, it's been reviewed, but in load tests or in production your app is unable to acquire database connections, the pool is empty!

Fear not, there are some handy parameters which can be set in your application's XML configuration file (in tomcat/conf/Catalina/YOUR_IP/YOUR_APP.xml):
...Read More

 

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cannot Open Java files in Call Studio 9 exported from Call Studio 7.

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cannot Open Java files in Call Studio 9 exported from Call Studio 7.
Answer
1/15/13 9:44 PM
Hi, I am trying to import the Java project on call studio 9, which was developed in call studio 7.0.   I was able to successfully import the project and deployed it on the VXML server with no issues. But when I am trying to do any changes in the java project or when I am trying to open any java file or multiple java files or do a build, the out of memory error message appears which asks me to close the workbench and sometimes the call studio closes automatically.     Attached Error Screen Shot. Please let me know what could be the issue. Thanks, Phani.
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RE: New Message from Phani Venigalla in Customer Voice Portal (CVP) - Gener
Answer
1/15/13 10:21 PM as a reply to Phani Venigalla.
>>>>the out of memory error message appears which asks me to close the workbench and sometimes the call studio closes

You can change the defaults so that Studio has more memory.

Edit C:\Cisco\CallStudio\eclipse\eclipse.ini with a decent editor like GVIM or NOTEPAD++ and have something like the following on separate lines

-vmargs
-Xms128m
-Xmx512m
-XX:MaxPermSize=128m

Regards,
Geoff
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Re: New Message from GEOFFREY THOMPSON in Customer Voice Portal (CVP) - Gen
Answer
1/16/13 2:02 AM as a reply to GEOFFREY THOMPSON.
Hi Geoff,

How can we use ActionElementData class from static main method?

Sent from my iPhone

On Jan 15, 2013, at 5:21 PM, Cisco Developer Community Forums <cdicuser@developer.cisco.com> wrote:

> GEOFFREY THOMPSON has created a new message in the forum "General Discussion - All Versions": -------------------------------------------------------------- >>>>the out of memory error message appears which asks me to close the workbench and sometimes the call studio closes
>
> You can change the defaults so that Studio has more memory.
>
> Edit C:\Cisco\CallStudio\eclipse\eclipse.ini with a decent editor like GVIM or NOTEPAD++ and have something like the following on separate lines
>
> -vmargs
> -Xms128m
> -Xmx512m
> -XX:MaxPermSize=128m
>
> Regards,
> Geoff
> --
> To respond to this post, please click the following link: http://developer.cisco.com/web/cvp/forums/-/message_boards/view_message/10712744 or simply reply to this email.
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