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Re: New Message from sudesh mano in Customer Voice Portal (CVP) - General D

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Change the Setting called ConfidenceLevel down to 0 initially (to prevent NoMatch) and then look at the Activity Logs to see the confidence values being reported by the speech recognizer. Then you can adjust the ConfidenceLevel accordingly. -- Janine Graves

Janine Graves:
Change the Setting called ConfidenceLevel down to 0 initially (to prevent NoMatch) and then look at the Activity Logs to see the confidence values being reported by the speech recognizer. Then you can adjust the ConfidenceLevel accordingly. -- Janine Graves

 
This post belongs with another thread.  Seems to be an issue with the forums.