Hi,
 
I have a very simple question. I'm setting up a new lab invironment with cvp 7.0.2 but i seem to be runnning into what should be a very simple problem to over come.
 
CVP seem to be failing to play my wav files with the following error:
 
CVP_7_0_IVR-3-CALL_ERROR: CALLGUID=7736D349100001232FFBD1BC3F5760F4 DNIS=7777777774 Media Fetch Error for URL=http://192.168.159.10:8080/CVP/en-uk/app/welcome.wav (Client: 192.168.159.13) [id:3023]
CVP_7_0_IVR-3-CALL_ERROR: RunScript Error from 192.168.159.13 [MEDIA_FILE_NOT_FOUND(9)] CALLGUID: 7736D349100001232FFBD1BC3F5760F4 DNIS=7777777774 {VRUScriptName: 'PM,welcome' ConfigParam: 'N'} [id:3023]
 
I can paste out the URL http://192.168.159.10:8080/CVP/en-uk/app/welcome.wav into IE and the file plays fine from the CVP server and other servers. So all looks how it should be and I've check all the ICME scripts and IIS settings, has anyone got a simple fix for this?
 
 Thanks Chris

Hi Ranjana.
 
OK, I've check the files and its CCITT u-Law 8.000 kHz, 8 Bit, Mono and is only 7.7 sec long
 
The debug voip application vxml error is showning: (gateway was reloaded before completig the call so cashe should be empty)
 
000043: *Jan  1 00:38:25.204: //25/96870B938012/VXML:/vxml_media_done:
   CALL_ERROR; fail with vapp error 2, protocol_status_code=0
000044: *Jan  1 00:38:25.204: //25/96870B938012/VXML:/vxml_media_done:
   CALL_ERROR; *** error.badfetch.http.0 event is thrown
 
According to the IOS debug command refernence doc error.badfetch.http.0 is shown as below.

<table id="wp1238528table1238522" style="width: 80%;" border="1" cellspacing="0" cellpadding="3" bordercolor="#808080">
<caption><a name="wp1238528"></a><a name="wpxref24213"></a>
Table 307 error.badfetch.http Response Codes 
</caption>
<tbody>
<tr align="left" valign="bottom">
<th scope="col"><a name="wp1238532"></a>
Response Code
</th><th scope="col"><a name="wp1238534"></a>
Description
</th>
</tr>
<tr align="left" valign="top">
<td><a name="wp1238536"></a>
0
</td>
<td><a name="wp1238538"></a>
No response from HTTP server
</td>
</tr>
</tbody>
</table>

 
I can't see why its getting no response as it can reach the media server.
 
 
 

Hi,
 
Managed to Fix it by re-reading the BOM and placing a supported IOS version on the AS5400HPX. Was using 12.4 (25b) and changed to 12.4(15)T8
 
Thanks Chris